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Debt Collection Call Center Jobs in Texas (NOW HIRING)

OmniCall Data Solutions

Call Center Rep

Houston, TX · On-site

$12/hr

As one of the largest data collection companies in North America, our focus has always been on quality. This is an entry-level position, but one most vital to our company. Our call center agents help ...

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Debt Collection Call Center information

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$6

$21

$33

How much do debt collection call center jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for debt collection call center in Texas is $21.42, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $26.63 per hour, depending on experience, location, and employer.

What is a debt collection call center?

A Debt Collection Call Center job involves contacting individuals or businesses to recover overdue payments on behalf of creditors. Agents negotiate payment plans, provide information on outstanding debts, and follow company and legal guidelines for collections. Strong communication, persistence, and customer service skills are essential to handle disputes and ensure successful resolutions.

What are the key skills and qualifications needed to thrive in a debt collection call center, and why are they important?

To thrive in a Debt Collection Call Center, you need strong communication skills, attention to detail, and a basic understanding of finance or customer service, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, auto-dialing systems, and payment processing tools is typically required. Outstanding negotiation skills, resilience under pressure, and the ability to remain professional during difficult conversations are highly valued soft skills. These abilities are crucial for meeting collection targets, maintaining client relationships, and ensuring compliance with industry regulations.

What are the typical daily responsibilities in a debt collection call center?

In a Debt Collection Call Center role, your daily responsibilities include contacting individuals or businesses with overdue accounts, negotiating payment arrangements, updating account information in the company database, and documenting all communications. You may also handle inbound calls from customers seeking to resolve their debts, provide information on payment options, and occasionally escalate complex cases to supervisors or the legal team. Most teams work in a fast-paced, collaborative environment where agents support each other in achieving monthly collection goals. Over time, strong performers may have opportunities to train new team members or advance into supervisory roles.

What are the most commonly searched types of Debt Collection Call Center jobs in Texas? The most popular types of Debt Collection Call Center jobs in Texas are:
What are popular job titles related to Debt Collection Call Center jobs in Texas? For Debt Collection Call Center jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Debt Collection Call Center jobs in Texas look for? The top searched job categories for Debt Collection Call Center jobs in Texas are:
Debt Collection Call Center jobs near you
Infographic showing various Debt Collection Call Center job openings in Texas as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $44,563 per year, or $21.4 per hour.

Call Center Agent

Healthcare Support Staffing

Coppell, TX • On-site

$15 - $17/hr

Full-time

Re-posted 26 days ago

Job description

Company Description

HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!

Job Description

Shift: Monday-Friday 10:00 am-7:00 pm

Pay rate:  $15-$17 per  hour

Essential Functions:

  • Responsible for handling inbound emails and calls from DaVita teammates on billing status or other complicated billing inquires
  • Speaks with patients to answer billing questions and resolve issues regarding co-pays, deductibles and other issues deemed unanswerable by the Call Center
Qualifications

Minimum Education/ Licensures/Qualifications

  • 1+ year(s) with collections; healthcare background a plus!
  • Comfortable taking/making collection calls with patients
  • Bilingual Spanish is a PLUS
  • Good customer service + soft skills
  • Excellent communication skills (listening, oral, and written)
  • Personality & culture fit are very important
Additional Information

Interested in hearing more about this great opportunity? Please call and e-mail your resume to Lee Domantay 321-574-6537 for immediate consideration. 

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About Healthcare Support

Sourced by ZipRecruiter

HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!Healthcare Support Staffing, Inc. is an equal employment opportunity employer and will consider all qualified applicants without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other characteristic protected by applicable local, state, or federal law.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Maitland, FL, US

Year founded

2003

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