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Debit Card Jobs in Florida (NOW HIRING)

Monitise

Senior Business Analyst

Jacksonville, FL · On-site

$85K - $110K/yr

Elicit, analyze, and document business, functional, and integration requirements for debit card, credit card, core banking, and payment processing capabilities * Translate complex business processes ...

Fiserv, Inc.

Senior Business Analyst

Jacksonville, FL · On-site

$85K - $110K/yr

Elicit, analyze, and document business, functional, and integration requirements for debit card, credit card, core banking, and payment processing capabilities * Translate complex business processes ...

NursingPro Staffing

Radiology Tech- Travel

Miami, FL · On-site

Benefit Debit Card * Paid Sick Leave * Medical & Dental Coverage * Exclusive Discounts to shopping, theme parks, hotels, attractions... * Let`s GO TRAVEL! Travel Packages! Featuring FREE housing ...

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Debit Card information

What is a debit card specialist?

A Debit Card job typically involves managing and supporting debit card operations within a financial institution. This can include processing transactions, handling customer inquiries, ensuring compliance with banking regulations, and addressing fraud or security concerns. Professionals in this role may work in customer service, risk management, or card operations teams. Their main goal is to ensure smooth transactions for debit card users while maintaining security and efficiency.

What does a debit card specialist do?

As a Debit Card Specialist, your daily tasks typically include processing card applications, resolving customer inquiries or disputes, monitoring transactions for suspicious activity, and collaborating with other banking teams to improve card services. You’ll regularly interact with customers by phone, email, or in person to address card-related issues and provide timely resolutions. Additionally, you may be responsible for maintaining compliance with regulatory standards and assisting with fraud investigations. This role offers a dynamic environment where attention to detail, teamwork, and a customer-focused mindset are valued.

What are the key skills and qualifications needed to thrive in the debit card specialist position, and why are they important?

To thrive as a Debit Card Specialist, you need a solid understanding of banking operations, payment processing, and fraud prevention, typically supported by experience in finance or customer service. Familiarity with core banking systems, card management platforms, and regulatory compliance tools is often required. Excellent attention to detail, strong communication skills, and the ability to resolve issues efficiently will help you excel in this role. These competencies ensure accurate transaction handling, high-quality customer service, and effective risk management in a dynamic financial environment.

What are popular job titles related to Debit Card jobs in Florida?

For Debit Card jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Debit Card jobs in Florida look for?

The top searched job categories for Debit Card jobs in Florida are:

What cities in Florida are hiring for Debit Card jobs?

Cities in Florida with the most Debit Card job openings:

Debit Card jobs near you
Infographic showing various Debit Card job openings in Florida as of August 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution.

Debit Card Dispute Resolution Specialist I

Navy Federal Credit Union

Pensacola, FL • On-site

Full-time

Posted 3 days ago

New

Navy Federal Credit Union rating

8.1

Company rating: 8.1 out of 10

Based on 275 frontline employees who took The Breakroom Quiz

63rd of 151 rated financial services

Job description


To review, process and resolve Debit Card dispute claims. Research and process chargebacks, arbitration, or compliance cases to other financial institutions through Visa/Mastercard. Respond to escalated member inquiries from Contact Center and Branch personnel. Resolve member disputes directly with merchants. Assist members by reviewing and understanding documentation provided by members and merchants regarding contracts, contract estimates and terms and conditions. Remain alert and informed of threats to account security, counterfeit operations and stolen cards. Resolve basic and routine issues. Works under direct supervision.
Responsibilities
  • Review, process and resolve routine Debit Card dispute cases by applying Federal/Visa/Regional network regulations and Navy Federal policies and procedures
  • Research moderately complex adjustments and compile documentation from financial institutions, processors and acquirers to construct cases to be filed against these organizations
  • Request information and documentation to clarify details or resolve routine dispute cases within mandated time frames and regulations
  • Make decisions and recommendations within authorized monetary limits
  • Document, track, monitor arbitration and compliance in routine cases for progress to prevent or minimize financial loss to members and/or Navy Federal
  • Keep cognizant areas informed of status and actions taken on accounts
  • Ensure general ledger entries for each case are properly balanced at the end of each month
  • Research and complete assigned complex claims by reviewing Dispute Case Management Systems, Visa Database, eClient, eFax, RightNow, OnDemand and Online Communication database
  • Identify transactions where chargebacks can be applied and resolve provisional credit adjustments
  • Research, review and provide basic analysis of members' claims, related transactions, circumstances and actions surrounding the claim and determine corrective action to resubmit corrections for balancing the general ledger
  • Review moderately complex posted/unposted transactions and research account history/card activity to credit back invalid charges to member accounts or to chargeback transactions to financial institutions, processors and acquirers
  • Complete basic/routine account investigations and respond to actions generated by other financial institutions such as good faith collections, pre-arbitration/pre-compliance cases, chargebacks and representments
  • Scan chargeback documentation into system, record account actions and case development
  • Resolve routine claims for PIN-based debit card cash and purchase transactions and complex dispute and chargeback issues
  • Initiate and/or respond to communications with members, vendors, and other financial institutions
  • Stay informed of business environment, financial services and associated trends to ensure competitive business conditions and newest developments are incorporated
  • Stay abreast of and ensure compliance with applicable federal, state and industry laws, regulations and guidelines
  • Manage and adhere to Regulatory Guidelines and Consumer Protection requirements
  • Provide guidance to and assist in training new Level I specialists
  • Perform other duties as assigned

Qualifications
  • Familiarity with day-to-day PIN-based dispute or signature-based chargeback regulations, processes, procedures, and systems
  • Exposure to accounting, research, or auditing techniques and methods, in a financial institution
  • Experience in assimilating information, analyzing facts, and developing logical conclusions
  • Experience in financial transaction/processing related responsibilities
  • Exposure to working with all levels of staff, management, stakeholders, vendors
  • Working knowledge of compliance and regulations related to debit card dispute claims
  • Ability to handle multiple tasks simultaneously with a high degree of accuracy
  • Experience in to working in a high volume, fast paced environment
  • Effective member/customer service skills
  • Effective skill following, interpreting and applying relevant data/instructions to guidelines, procedures, practices and regulations
  • Effective skill navigating multiple screens and PC applications and adapting to new technologies
  • Effective skill exercising initiative and using good judgment to make sound decisions
  • Effective skill interacting tactfully and effectively in difficult situations
  • Basic database and presentation software skills
  • Effective organizational, planning and time management skills
  • Basic research, analytical, and problem solving skills
  • Effective verbal and written communication skills

Desired Qualifications
  • Working knowledge of NFCU credit/debit card products, services, processes, procedures and related dispute/fraud
  • Familiarity with debit card operations and dispute regulations
  • Working knowledge of Navy Federal's functions, philosophy, operations and organizational objectives

Additional Information
Hours:
  • Monday - Friday, 8:00AM - 4:30PM

Location:
  • 5510 Heritage Oaks Drive, Pensacola, FL 32526

About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
Our approach to careers is simple yet powerful: Make our mission your passion.
  • FORTUNE 100 Best Companies to Work For® 2025
  • Yello and WayUp Top 100 Internship Programs
  • Computerworld® Best Places to Work in IT
  • Newsweek Most Loved Workplaces
  • 2025 PEOPLE® Companies That Care
  • Newsweek Most Trustworthy Companies in America
  • Military Times 2025 Best for Vets Employers
  • Best Companies for Latinos to Work for 2025
  • Forbes® 2025 America's Best Large Employers
  • Forbes® 2025 America's Best Employers for New Grads
  • Forbes® 2025 America's Best Employers for Tech Workers
  • 2025 RippleMatch Campus Forward Award Winner for Overall Excellence
  • Military.com Top Military Spouse Employers 2025
  • 2025 Handshake Early Talent Award

From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.
Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.
Accommodations: If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at medicalaccommodations@navyfederal.org or by calling 1-888-503-6013. This team cannot provide any information on job postings or application status.
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.
Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

What Navy Federal Credit Union employees say

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About Navy Federal Credit Union

Sourced by ZipRecruiter

Navy Federal Credit Union, based in Vienna, Virginia, United States, is a significant player in the financial services industry. Their official website is navyfederal.org. With its roots dating back to 1933, it was initially established to provide credit to Navy members. Over the years, Navy Federal has magnified its scope, evolving into a full-service credit union serving all branches of the military, the Department of Defense, veterans, and their families. The company’s core values include integrity, service, education, and leadership. Navy Federal aims to be the most preferred and trusted financial institution serving the military and their families.

Industry

Finance and insurance

Company size

10,000+ Employees

Headquarters location

Vienna, VA, US

Year founded

1933

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