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Dealership Tech Jobs in Georgia (NOW HIRING)

Proton IT Helpdesk

Atlanta, GA · On-site

$50K - $55K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Monday-Friday 8am-5pm EST, Monday- Friday 9am-6pm EST, Monday-Friday 2pm-11pm EST Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support ...

Graduate of an accredited surgical technology program required. * Experience in Materials ... These duties can be stressful, as can dealing with injured people. These duties can be stressful ...

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Dealership Tech information

What is the difference between Dealership Tech vs Auto Service Technician?

AspectDealership TechAuto Service Technician
CredentialsASE certifications often preferredASE certifications common, may vary by employer
Work EnvironmentDealerships, new vehicle service departmentsIndependent shops, dealerships, repair centers
Industry UsagePrimarily automotive dealershipsBroader, including independent and dealership repair shops
Job FocusNew vehicle diagnostics, warranty repairsGeneral repairs, maintenance, diagnostics

Dealership Techs typically work in dealership service departments focusing on new vehicle repairs and warranty work, often requiring ASE certifications. Auto Service Technicians have a broader scope, working in various repair settings including independent shops, handling general repairs and maintenance. Both roles require similar skills and certifications but differ mainly in work environment and specific job focus.

What is a dealership tech?

Dealership techs, also known as dealership technicians or automotive service technicians, are skilled professionals who inspect, diagnose, maintain, and repair vehicles at automotive dealerships. They work on cars and trucks sold by the dealership, using specialized tools and equipment to address mechanical, electrical, and electronic issues. Dealership techs often receive manufacturer-specific training to ensure they are up-to-date with the latest vehicle technologies and service procedures. Their responsibilities may include routine maintenance, warranty repairs, and more complex diagnostics, helping to keep vehicles running safely and efficiently.

What are some common challenges faced by dealership techs, and how can they be successfully managed?

Dealership Techs often face challenges such as keeping up with rapidly evolving automotive technologies and managing a high volume of repair orders, especially during busy periods. Staying current with manufacturer training and certifications is essential to effectively diagnose and repair newer vehicle models. Additionally, Dealership Techs must balance efficiency with quality work to meet both customer expectations and dealership performance metrics. Building strong communication skills helps in collaborating with service advisors and other technicians, ensuring clear documentation and smooth workflow throughout the service department.

What are the key skills and qualifications needed to thrive as a dealership tech, and why are they important?

To thrive as a Dealership Tech, you need strong automotive diagnostic and repair skills, often supported by completion of an automotive technology program and relevant certifications like ASE. Familiarity with manufacturer-specific diagnostic tools, computerized repair systems, and service software is typically required. Attention to detail, problem-solving abilities, and effective communication with both team members and customers help set top performers apart. These skills and qualities are crucial for ensuring vehicles are serviced accurately, efficiently, and to the satisfaction of both the dealership and its clients.

Do dealership technicians at dealerships make good money?

Dealership technicians typically earn a competitive salary that includes an hourly wage or flat rate pay, with experienced technicians often earning higher incomes through specialized skills and certifications. Their earnings can also include bonuses, commissions, or profit-sharing, depending on the dealership. Overall, many dealership technicians make a solid income, especially with experience and ongoing training in automotive systems and diagnostics.

What do dealership technicians do at dealerships?

Dealership technicians diagnose, repair, and maintain vehicles to ensure they operate safely and efficiently. They use diagnostic tools, follow manufacturer guidelines, and often require certifications such as ASE to perform tasks like engine repairs, brake service, and electrical system troubleshooting.

What are popular job titles related to Dealership Tech jobs in Georgia?

For Dealership Tech jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Dealership Tech jobs in Georgia look for?

The top searched job categories for Dealership Tech jobs in Georgia are:

What cities in Georgia are hiring for Dealership Tech jobs?

Cities in Georgia with the most Dealership Tech job openings:

Infographic showing various Dealership Tech job openings in Georgia as of August 2026, with employment types broken down into 2% As Needed, 71% Full Time, 14% Part Time, 1% Temporary, 11% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution.

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago


Reynolds and Reynolds rating

8.4

Company rating: 8.4 out of 10

Based on 46 frontline employees who took The Breakroom Quiz

88th of 244 rated software companies


Job description

Position Description
*This is a remote position*
*Shifts: Monday-Friday 8am-5pm EST, Monday- Friday 9am-6pm EST, Monday-Friday 2pm-11pm EST
Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client relationships by working one-on-one with customers via phone, guiding them through troubleshooting their technical issues.
Responsibilities will include but are not limited to:
- Thoroughly documenting problems, troubleshooting steps, and resolution via Proton's ticketing system
- Troubleshoot and replace failed computing hardware on both desktop PC's and laptop computers (motherboards, NIC's, video cards, laptop monitors, laptop keyboards, etc.)
- Work with troubleshooting switches, routers, and firewalls while maintaining a firm understanding of their roles
About Our Company:
Proton Dealership IT, an affiliate of Reynolds and Reynolds, is an IT services company that provides IT support and amazing customer service to over 400 auto-dealership clients across the country. Proton is not the normal "ticket, ticket, ticket" IT support shop. Proton likes to keep the stress level low, the fun level high, and the quality of life excellent for their team!
#LI-DNI
Requirements
At least 2-3 years in an IT Helpdesk/Desktop Support role required; IT certifications or technical education required; Knowledge and experience with Windows Active Directory domains required; Must be seasoned with ticketing systems; Expertise with printer troubleshooting (network and local), scanner troubleshooting (network and local), and wireless troubleshooting; Familiarity with networking devices and troubleshooting switches, routers and firewalls; Knowledge of Microsoft Servers lineup of products Windows Server 2003, 2008, 2012 and Microsoft Exchange Server 2007, 2010, 2013
Benefits
We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including:
- Medical, dental, vision, life insurance, and a health savings account
- 401(k) with up to 6% matching
- Paid holidays, vacation and sick days
Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.

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About Reynolds and Reynolds

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Reynolds and Reynolds develops and supports software for automotive retailers. We feature the industry’s only Retail Management System. This platform gives dealers a choice in dealership management systems (DMS) — ERA-IGNITE or POWER — along with retailing tools built to work together to streamline dealership operations and to improve customer satisfaction with the dealership. We also manufacture and distribute business forms and promotional items. Our products help dealers reduce compliance risk, brand their dealership, increase efficiency, and simplify administrative processes. Our associates are the key to our success. We wouldn’t be the leader in the automotive industry without them. We foster an environment that allows associates to grow professionally through engaging work and promotion from within.

Industry

Computer and computer peripheral equipment and software wholesalers

Company size

1,001 - 5,000 Employees

Headquarters location

Dayton, OH, US

Year founded

1866