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Dealership Parts Counter Jobs (NOW HIRING)

Laurel Ford

Automotive Parts Counter Person

Laurel, MS · On-site

$40K/yr

Dealer-paid Ford training and professional development * Employee discounts on vehicle purchases, parts, and service About the Role Laurel Ford is seeking an energetic and organized Parts Counter ...

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Dealership Parts Counter information

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$11

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$31

How much do dealership parts counter jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for dealership parts counter in the United States is $21.12, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.56 per hour, depending on experience, location, and employer.

What does a dealership parts counter person do?

A Dealership Parts Counter person is responsible for assisting customers and technicians in finding and purchasing the correct parts for vehicles. They manage inventory, process orders, and provide expert advice on automotive parts and accessories. Additionally, they handle transactions, answer parts-related questions, and ensure that the parts department runs efficiently. Their role is crucial in supporting both service operations and customer satisfaction at the dealership.

What are the key skills and qualifications needed to thrive as a dealership parts counter, and why are they important?

To thrive as a Dealership Parts Counter, you need strong product knowledge, inventory management skills, and typically a high school diploma or equivalent experience in automotive parts. Familiarity with dealership management systems (DMS), parts catalog software, and point-of-sale (POS) systems is essential. Excellent customer service, attention to detail, and effective communication help build rapport with customers and support the service team. These competencies ensure efficient operations, accurate parts fulfillment, and high customer satisfaction in a fast-paced dealership environment.

What are some common challenges faced by dealership parts counter staff, and how can they be addressed?

Dealership Parts Counter staff often face challenges such as managing high volumes of customer requests, accurately identifying parts, and balancing inventory demands. Staying organized and maintaining clear communication with both customers and service technicians is essential to prevent errors and delays. Utilizing dealership management software and keeping up-to-date with product knowledge can also help streamline processes and improve customer satisfaction. Building strong relationships with suppliers and team members further enhances efficiency in this fast-paced environment.

What is the difference between Dealership Parts Counter vs Auto Parts Store Associate?

AspectDealership Parts CounterAuto Parts Store Associate
CredentialsHigh school diploma; certifications varyHigh school diploma; certifications vary
Work EnvironmentDealerships, service departmentsAuto parts retail stores
Industry UsageAutomotive dealershipsIndependent and chain auto parts stores
Job FocusCustomer service, parts sales, inventory managementCustomer assistance, sales, inventory management

Both roles involve assisting customers with auto parts, but Dealership Parts Counters typically work within automotive dealerships, focusing on vehicle-specific parts, while Auto Parts Store Associates work in retail stores serving a broader range of vehicle brands. The skills and certifications are similar, but the work environment and customer base differ.

Is a dealership parts counter a hard job?

A dealership parts counter position involves customer service, inventory management, and knowledge of vehicle parts, which can be physically demanding and require attention to detail. The job often involves standing for long periods and handling multiple tasks simultaneously, but it generally does not require advanced technical skills or certifications. Success depends on communication skills, organization, and familiarity with automotive parts and tools.

What is a dealership parts counter at a car dealership?

A dealership parts counter is a position where employees assist customers and technicians in locating and purchasing vehicle parts and accessories. The role involves inventory management, knowledge of automotive parts, and customer service skills, often using parts catalog systems or computer software. It is typically a fast-paced environment requiring attention to detail and familiarity with automotive terminology.
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What are popular job titles related to Dealership Parts Counter jobs?

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Dealership Parts Counter jobs near you
Infographic showing various Dealership Parts Counter job openings in the United States as of August 2026, with employment types broken down into 86% Full Time, 10% Part Time, 2% Contract, and 2% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $43,938 per year, or $21.1 per hour.

Parts Dept. - Parts Counter Person

Albuquerque, NM • On-site

Quality Dealerships
See more jobs at Quality Dealershipsexternal

Full-time

Medical, Dental, Vision, Retirement

Re-posted 22 days ago

Job description

Auto Parts Counter Sales Position Open

Quality Mazda is inviting applications for our Auto Parts Counter Sales position. This role is a blend of retail and online customer support, geared towards individuals who are enthusiastic about auto parts and customer service. It's a full-time position in a fast-paced yet enjoyable work environment. Here's an opportunity to leverage your knowledge and see a direct impact on your earnings. Share your credentials with us, and let's discuss how you can contribute to our team.

What are we looking for?Required Qualifications:
  • Basic knowledge of auto parts.
  • Proficient in computer applications.
  • Positive attitude towards customer service.
Additional Skills 
  • Experience in customer phone support.
  • Familiarity with e-commerce platforms, such as eBay.
  • Reynolds & Reynolds software experience.
  • Ability to navigate dealership parts catalogs.
  • Proficiency in Microsoft Office applications.
  • Basic understanding of internet marketing (SEO, PPC, AdWords, Facebook, Instagram, WordPress, etc.)

At Quality Mazda, we value our employees and offer a competitive pay structure. Additionally, qualified employees are provided with Medical, Vision, Dental, and a 401k plan. This position not only offers excellent pay but also a chance to advance in a supportive work environment.

Step into a role that drives satisfaction and impacts the bottom line positively. If you are ready to accelerate your career in a forward-moving company, Quality Mazda is the right place for you. Submit your application and let's explore this journey together!

Apply