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Dealership Operations Jobs in California (NOW HIRING)

Keller Motors

Dealership Service Porter

Hanford, CA · On-site

$16.90 - $17/hr

We are seeking a dependable and customer-focused individual to support the daily operations of a busy dealership service department. This role plays an important part in creating a positive ...

Keller Motors

Dealership Service Porter

Hanford, CA · On-site

$16.90 - $17/hr

We are seeking a dependable and customer-focused individual to support the daily operations of a busy dealership service department. This role plays an important part in creating a positive ...

Keller Motors

Dealership Service Porter

Hanford, CA

$15.50 - $18.50/hr

We are seeking a dependable and customer-focused individual to support the daily operations of a busy dealership service department. This role plays an important part in creating a positive ...

Motive Companies

Dealer Success Manager

Fountain Valley, CA · On-site

$110K - $165K/yr

Strong understanding of dealership operations and service management. * Excellent communication, presentation, and relationship-building skills. * Ability to analyze operational data and performance ...

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Dealership Operations information

What's the hardest job at a dealership?

The service technician role is often considered the most challenging at a dealership due to the technical skills required, physical demands, and the need to diagnose complex vehicle issues accurately. It also involves working in a fast-paced environment with strict safety standards and often requires certifications like ASE to perform effectively.

What are dealer operations?

Dealer operations refer to the management and coordination of daily activities at a vehicle dealership, including sales, inventory management, customer service, and compliance with industry regulations. Professionals in this field often use dealership management systems (DMS) and require strong organizational and communication skills to ensure smooth business functioning.

What is the highest paying job in a dealership?

In dealership operations, the highest paying roles are typically general managers or dealership principals, who oversee overall business performance and have extensive experience in sales, finance, and management. These positions often earn six-figure salaries, especially in large or luxury dealerships, and may include bonuses and profit-sharing. Advanced certifications and strong leadership skills are common requirements for these high-level roles.

What is the difference between Dealership Operations vs Service Advisor?

AspectDealership OperationsService Advisor
Primary RoleOversees overall dealership functions, including sales, finance, and customer serviceActs as the liaison between customers and the service department, managing vehicle repairs and maintenance
Required CredentialsTypically requires dealership management experience, certifications in automotive managementRequires automotive service certifications, customer service skills
Work EnvironmentOffice and dealership floor, overseeing multiple departmentsService department, interacting directly with customers and technicians
Industry UsageUsed across dealership management and operations rolesCommonly found in service departments of auto dealerships

Dealership Operations focuses on managing the entire dealership's functions, while Service Advisors specialize in customer service and vehicle repairs within the service department. Both roles are essential in automotive dealerships but differ in scope and daily responsibilities.

How much does a car salesman make on a $30,000 car?

A dealership salesman's earnings on a $30,000 car typically come from a commission, which often ranges from 20% to 30% of the gross profit. This can result in a commission of approximately $600 to $900 per sale, depending on the dealership's commission structure and the profit margin on the vehicle. Additional bonuses or incentives may also affect total earnings.
What are popular job titles related to Dealership Operations jobs in California? For Dealership Operations jobs in California, the most frequently searched job titles are:
What job categories do people searching Dealership Operations jobs in California look for? The top searched job categories for Dealership Operations jobs in California are:
What cities in California are hiring for Dealership Operations jobs? Cities in California with the most Dealership Operations job openings:
Dealership Operations jobs near you
Infographic showing various Dealership Operations job openings in California as of July 2026, with employment types broken down into 93% Full Time, 5% Part Time, 1% Temporary, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution.
Senior Operations Manager, Dealership

Senior Operations Manager, Dealership

Carvana

San Diego, CA

Other

Re-posted 3 days ago

Carvana rating

6.9

Company rating: 6.9 out of 10

Based on 274 frontline employees who took The Breakroom Quiz

161st of 727 rated retailers

Job description

About Carvana

At Carvana, we sell cars-but we're not car salesmen. Our promise is simple: we won't sell a car to a customer that we wouldn't sell to our own mom. Period. That's why every vehicle goes through Carvana's process, where it's inspected, perfected, and prepared to meet our high standards before it ever reaches you. And now, we're bringing those same values to our new car dealerships-delivering quality, trust, and care you'd be proud to share with Mom.

We strive to provide only the highest quality vehicles to our customers in our mission to deliver a no-hassle, better car buying experience. We are actively looking for passionate and talented individuals who can help us deliver on that promise.

Think you've got what it takes to join our team? Keep reading below to see what we're looking for!

About the team and position

The Associate General Manager, Dealership Operations is responsible for the success of the dealership's service & parts businesses, overall facilities management, and OEM relationship. This leader oversees a team of up to 50 associates and managers, driving customer satisfaction, profit growth, compliance, and operational excellence across the dealership.

What you'll be doing

Management - Service & Parts Operations

  • Lead all aspects of the dealership's Service and Parts operations to achieve revenue, gross profit, and customer satisfaction targets.
  • Oversee daily/weekly performance reviews, analyzing KPIs (CSI, RO count, gross profit, efficiency) and implementing action plans to hit targets.
  • Drive consistent execution of operating standards (standardized work, 5S, safety protocols, visual management).
  • Partner with Service and Parts Managers to improve workflow, reduce cycle times, and maximize shop and parts department throughput.
  • Monitor warranty processes to ensure compliance and maximize claim recovery.
  • Continuously improve customer experience, speed of service, and first-time fix rate.

Facilities - Dealership Maintenance & Compliance

  • Ensure the dealership facility is well-maintained, clean, and fully compliant with brand and OEM image standards.
  • Directly manage facilities vendors (janitorial, landscaping, equipment maintenance, signage, etc.) to maintain safe and professional work and customer environments.
  • Work with Carvana's Property Operations team to manage preventive maintenance schedules and capital improvement projects for service bays, customer lounges, and parts storage.
  • Enforce workplace safety standards, OSHA requirements, and loss-prevention measures to protect associates and customers.

Relationship - OEM & Brand Alignment

  • Serve as primary liaison with OEM representatives across service, parts, and facility compliance.
  • Ensure alignment with OEM warranty policies, recall processes, and customer satisfaction programs.
  • Proactively manage OEM facility inspections, responding to audit findings and driving timely resolution of issues.
  • Represent Carvana in OEM meetings and performance reviews, consistently achieving or exceeding manufacturer objectives.
  • Build and sustain positive working relationships with OEM field teams to ensure strong collaboration and support.

People Leadership & Development

  • Recruit, hire, and retain high-performing Service and Parts teams; maintain a bench of candidates for key leadership positions.
  • Establish and oversee training, certification, and career progression programs for associates at all levels.
  • Deliver competency-based feedback and performance reviews to drive accountability and growth.
  • Mentor Service and Parts Managers to strengthen leadership capabilities and operational execution.
  • Foster a culture of teamwork, engagement, and continuous improvement throughout the dealership.

Continuous Improvement

  • Identify and prioritize opportunities for process and performance improvement across fixed operations.
  • Lead and sponsor Lean/Kaizen initiatives that increase efficiency, reduce costs, and enhance customer experience.
  • Hold teams accountable for measurable results from continuous improvement efforts.
Legal stuff
Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
 
Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

What Carvana employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Carvana

Sourced by ZipRecruiter

At Carvana, we sell cars, but we're not salespeople. Since 2013, we've been making it our mission to change the way people buy cars. We saw a huge problem with how much it can suck to buy a car the traditional way, so we committed ourselves to tackling one of the largest, yet-to-be-disrupted markets in the world - the $1T per year U.S. car market (yes, that's $Trillion with a "T").

Industry

Automobile dealers

Company size

5,001 - 10,000 Employees

Headquarters location

Tempe, AZ, US

Year founded

2011

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