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Dealership Manager Jobs in Indiana (NOW HIRING)

Toyota

Dealer Manager

Indianapolis, IN · On-site

The Dealer Manager will operate at the intersection of multiple organizations within Toyota Industries Corporation (TICO), driving alignment, influencing outcomes, and leading automation ...

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Dealership Manager information

See Indiana salary details

$8

$25

$51

How much do dealership manager jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for dealership manager in Indiana is $25.07, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $31.11 per hour, depending on experience, location, and employer.

What are dealership managers?

Dealership managers are responsible for overseeing all operations within an automotive dealership, including sales, service, finance, and customer relations. They ensure the dealership meets its sales targets, manages staff, maintains inventory, and delivers excellent customer service. Dealership managers also handle budgeting, marketing, and compliance with industry regulations. Their leadership is crucial for profitability and reputation of the dealership.

What are the key skills and qualifications needed to thrive as a Dealership Manager, and why are they important?

To thrive as a Dealership Manager, you need strong leadership, sales acumen, inventory management, and a background in business or automotive fields, often supported by relevant experience or a degree. Familiarity with dealership management systems (DMS), CRM software, and automotive sales platforms is essential. Exceptional customer service, problem-solving abilities, and team motivation set top managers apart. These competencies drive sales performance, ensure operational efficiency, and create a positive environment for both staff and customers.

How does a Dealership Manager typically balance sales targets with customer satisfaction goals?

A Dealership Manager must strategically balance achieving sales targets while ensuring high levels of customer satisfaction. This involves setting realistic goals for the sales team, providing ongoing training, and implementing customer-centric processes. Managers often monitor customer feedback and work closely with sales and service departments to resolve issues quickly, fostering repeat business and a positive reputation. Collaboration with team members and regular performance reviews help maintain this balance and support both short-term results and long-term growth.

What is the difference between Dealership Manager vs Sales Manager?

AspectDealership ManagerSales Manager
Required CredentialsExperience in automotive sales, dealership operations, and often a valid driver’s licenseExperience in sales, leadership skills, and sometimes industry-specific certifications
Work EnvironmentAutomotive dealership setting, overseeing multiple departmentsSales department, focusing on team management and customer acquisition
Employer & Industry UsageUsed in automotive retail, managing overall dealership performanceUsed across various industries, managing sales teams and strategies

The Dealership Manager oversees the entire dealership operations, including sales, service, and administration, while the Sales Manager focuses specifically on leading the sales team and driving revenue through customer sales. Both roles require sales experience and leadership skills, but the Dealership Manager has broader responsibilities across the dealership.

What are the most commonly searched types of Dealership jobs in Indiana? The most popular types of Dealership jobs in Indiana are:
What cities in Indiana are hiring for Dealership Manager jobs? Cities in Indiana with the most Dealership Manager job openings:
Dealership Manager jobs near you
Infographic showing various Dealership Manager job openings in Indiana as of July 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $52,152 per year, or $25.1 per hour.

Automotive Dealership Service Drive Manager

Romain Cross Pointe Careers

Evansville, IN • On-site

Full-time

Posted 19 days ago

Job description

Description:

JOB DUTIES:


1. Primary Responsibilities:

  • Directly supervise the Assistant Service Managers (ASMs) to ensure efficient and customer-focused front-line service operations.
  • Establish clear performance goals and accountability standards for each ASM to drive results and departmental success, and ensure consistent achievement of targets.
  • Monitor and maintain CSI (Customer Satisfaction Index) scores at or above manufacturer national, regional, and zone benchmarks.
  • Ensure all ASMs complete required manufacturer and dealership training programs in a timely and effective manner.
  • Address customer concerns quickly and thoroughly to ensure a World Class service experience is delivered consistently.
  • Build and maintain productive, professional relationships with manufacturer representatives to support service operations.
  • Oversee manufacturer warranty processes to ensure compliance and accuracy; assist the Warranty Administrator with claim submission and reconciliation as needed.
  • Prepare and distribute daily ASM performance reports to track key metrics such as hours sold, Repair Order (RO) counts, and upsell performance.
  • Actively participate in dealership management meetings and initiatives as directed by the General Manager or Senior Management.
  • Foster strong, collaborative relationships with department managers across the dealership to support shared goals and operational success.

2. Management & People Development

  • Effectively build, manage, and develop talent to support a performance culture within the department.
  • Closely manage employees, utilizing 1-on-1 meetings and Subject & Action (S&A) accountability standards.
  • Conduct timely performance appraisals for employees. Ensure timely submission and monitoring of annual business plan goals for yourself and your direct reports.
  • Ensure team members achieve minimum annual training requirements, as appropriate.

3. General

  • Ensure prompt and regular attendance.
  • Perform other appropriate duties as may be assigned by Management.
  • Travel as business needs may require.

4. Quality & Continuous Improvement

  • Personally commit to quality in all aspects of work.
  • Provide “World Class Customer Service” for internal and external customers.
  • Participate in and promote the established Quality Improvement Process (QIP) for continuous improvement.
  • Participate on teams to research, measure, and correct problems and to strive for process improvement.
  • Communicate and exemplify the Company’s Mission Statement, Vision Statement, Values, and Philosophy.
  • Attend at least ten (10) credit hours of training each calendar year to continue development of work-related skills.
Requirements:

Education:

  • High school diploma/equivalent is minimally required.
  • 2-year associate degree or equivalent is preferred.

Experience:

  • 3+ years of prior experience as an Assistant Service Manager (ASM) or Service Advisor at a service facility is minimally required.
  • Previous supervisory experience is preferred.

Other Knowledge, Skills, Abilities & Competencies:

  • Demonstrate a high level of energy with good sales skills.
  • Maintain confidentiality of business-related information.
  • Exceptional internal and external customer service skills.
  • Ability to work with software and internal systems, including Microsoft Office applications and Dealership Management Systems.
  • Ability to work in a fast-paced environment.
  • Must be an effective communicator (oral and written) with management and leadership skills.
  • Ability to analyze and solve problems in a structured environment.
  • Must possess a value system consistent with the company’s culture.
  • Must possess and continuously maintain a valid driver’s license with an acceptable driving record.

This does not necessarily list all responsibilities, duties, requirements, or efforts associated with the job. While this list is intended to be an accurate reflection of the job, the company reserves the right to review and modify as circumstances or business needs require.

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