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Dealer Support Jobs (NOW HIRING)

Northern Lights Inc

Dealer Service Rep

Seattle, WA · On-site

$30 - $45/hr

Provide exceptional support to dealers who sell, install, and service our marine generator sets and ... Monitor dealer performance metrics (e.g., parts orders, customer satisfaction feedback) and ...

TekSky

Regional Product Support Manager - East

Field product support, technical support, service support, or dealer support experience * Strong understanding of hydraulics, electrical systems, mechanical systems, diagnostics, schematics, and ...

Develon

Dealer Development Manager

Suwanee, GA · On-site

Support existing dealer termination, coverage, and succession planning scenarios through dealer prospecting efforts and coordination with dealers and company District and Regional Sales Managers.

Burro

Dealer Account Manager

Austin, TX · On-site

$107K - $136K/yr

Ensure High Dealer NPS ... Ensure dealers have a world-class experience including onboarding, training, ongoing support ...

Burro

Dealer Account Manager

Austin, TX · Remote

$107K - $136K/yr

Ensure High Dealer NPS ... Ensure dealers have a world-class experience including onboarding, training, ongoing support ...

Burro

Dealer Account Manager

Austin, TX · On-site +1

$107K - $136K/yr

Ensure High Dealer NPS ... Ensure dealers have a world-class experience including onboarding, training, ongoing support ...

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Dealer Support information

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$14

$26

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How much do dealer support jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for dealer support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What are some common challenges faced in a dealer support role and how can I prepare for them?

Dealer Support professionals often navigate the challenge of balancing multiple dealer requests while ensuring timely and accurate resolutions. You may encounter situations where you need to troubleshoot technical issues, clarify product information, or coordinate with other departments to address dealer concerns. Strong organizational skills, clear communication, and the ability to adapt to evolving priorities are essential for success. Being proactive in learning about your company's products and internal processes will help you resolve dealer issues more efficiently and provide excellent service.

What does a dealer support job do?

A dealer support job involves assisting car dealerships with tasks such as managing inventory, processing transactions, providing product information, and resolving issues related to vehicle sales and services. The role often requires strong communication skills, knowledge of automotive products, and familiarity with dealership management systems. It supports the sales process and helps ensure smooth operations within the dealership environment.

What is the difference between Dealer Support vs Customer Service Representative?

AspectDealer SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; industry-specific knowledgeHigh school diploma or equivalent; communication skills
Work EnvironmentAutomotive or equipment dealerships, service centersCall centers, retail stores, service desks
Employer & Industry UsageAutomotive, machinery, equipment salesRetail, telecommunications, service industries
Common Search & ComparisonDealer Support vs Customer Service Representative

Dealer Support focuses on assisting dealerships with product knowledge, technical issues, and sales support within the automotive or equipment industry. Customer Service Representatives handle direct customer inquiries, complaints, and service requests across various industries. While both roles require strong communication skills, Dealer Support emphasizes industry-specific technical knowledge, whereas Customer Service Representatives focus on customer interaction and problem-solving. Understanding these differences helps job seekers find the right role aligned with their skills and career goals.

What is a dealer support?

Dealer Support roles involve assisting dealerships or sales representatives by providing administrative, technical, and customer service support. Individuals in these positions help with processing orders, managing inventory, handling customer inquiries, and coordinating with manufacturers or suppliers. Their goal is to ensure smooth operations so that dealers can focus on sales and customer relationships. Dealer Support staff often act as a liaison between dealers and the company, resolving issues and facilitating communication. This role is essential for maintaining efficient dealership operations and ensuring customer satisfaction.

What are the key skills and qualifications needed to thrive as a dealer support specialist, and why are they important?

To thrive as a Dealer Support specialist, you need strong customer service skills, product knowledge, and experience in sales or support roles, often supported by a relevant associate's or bachelor's degree. Familiarity with CRM systems, order management software, and communication platforms is typically required. Excellent problem-solving, multitasking, and interpersonal skills help build trust and maintain positive relationships with dealers. These skills are crucial for efficiently resolving dealer issues, ensuring satisfaction, and supporting business growth.
More about Dealer Support jobs
What job categories do people searching Dealer Support jobs look for? The top searched job categories for Dealer Support jobs are:
Dealer Support jobs near you
Infographic showing various Dealer Support job openings in the United States as of July 2026, with employment types broken down into 12% Locum Tenens, 83% Full Time, and 5% Part Time. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.

Customer Service Representative- Automotive(Dealer Support)

Avcend

Dearborn, MI • On-site

$25 - $27/hr

Contractor

Re-posted 6 days ago

Job description

We are currently hiring Customer Service Representatives with experience supporting vehicle or car dealership operations for an exciting opportunity with a leading financial services client in Detroit.

This is a junior-level position ideal for candidates with dealership, automotive operations, fleet, or remarketing experience.

Job Responsibilities

• Perform Dealer Onboarding activities within the Remarketing Department
• Process SmartAuction ID requests and maintain dealer accounts
• Review and validate document packages for accuracy and completeness
• Communicate with dealers, sales teams, and internal partners
• Support account maintenance and shared mailbox monitoring
• Assist with onboarding workflows and operational projects

Required Experience

Customer Service experience within Automotive / Vehicle Dealership environment
Strong attention to detail and organizational skills
Excellent written and verbal communication skills
Experience working with MS Office and Excel

Preferred Experience

• Remarketing, Auto Finance, Fleet, or Auction operations
• Dealer onboarding or contract processing experience
• Salesforce experience is a plus

Work Details

• Location: Detroit, MI (Hybrid – 2 days remote / 3 days onsite)
• Schedule: Monday–Friday, 8:00 AM – 5:00 PM ET