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Dealer Support Jobs (NOW HIRING)

Caterpillar

Finance Specialist Dealer Support

Irving, TX · On-site

$112K - $169K/yr

As the Finance Specialist Dealer Support you will be responsible for dealer financial analysis, leading projects to support financial health, managing dealer credit and receivables, protecting ...

Develon

Dealer Development Manager

Suwanee, GA · On-site

Support existing dealer termination, coverage, and succession planning scenarios through dealer prospecting efforts and coordination with dealers and company District and Regional Sales Managers.

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Dealer Support information

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$14

$26

$44

How much do dealer support jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for dealer support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What are some common challenges faced in a Dealer Support role and how can I prepare for them?

Dealer Support professionals often navigate the challenge of balancing multiple dealer requests while ensuring timely and accurate resolutions. You may encounter situations where you need to troubleshoot technical issues, clarify product information, or coordinate with other departments to address dealer concerns. Strong organizational skills, clear communication, and the ability to adapt to evolving priorities are essential for success. Being proactive in learning about your company's products and internal processes will help you resolve dealer issues more efficiently and provide excellent service.

What is the difference between Dealer Support vs Customer Service Representative?

AspectDealer SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; industry-specific knowledgeHigh school diploma or equivalent; communication skills
Work EnvironmentAutomotive or equipment dealerships, service centersCall centers, retail stores, service desks
Employer & Industry UsageAutomotive, machinery, equipment salesRetail, telecommunications, service industries
Common Search & ComparisonDealer Support vs Customer Service Representative

Dealer Support focuses on assisting dealerships with product knowledge, technical issues, and sales support within the automotive or equipment industry. Customer Service Representatives handle direct customer inquiries, complaints, and service requests across various industries. While both roles require strong communication skills, Dealer Support emphasizes industry-specific technical knowledge, whereas Customer Service Representatives focus on customer interaction and problem-solving. Understanding these differences helps job seekers find the right role aligned with their skills and career goals.

What are Dealer Support roles?

Dealer Support roles involve assisting dealerships or sales representatives by providing administrative, technical, and customer service support. Individuals in these positions help with processing orders, managing inventory, handling customer inquiries, and coordinating with manufacturers or suppliers. Their goal is to ensure smooth operations so that dealers can focus on sales and customer relationships. Dealer Support staff often act as a liaison between dealers and the company, resolving issues and facilitating communication. This role is essential for maintaining efficient dealership operations and ensuring customer satisfaction.

What are the key skills and qualifications needed to thrive as a Dealer Support specialist, and why are they important?

To thrive as a Dealer Support specialist, you need strong customer service skills, product knowledge, and experience in sales or support roles, often supported by a relevant associate's or bachelor's degree. Familiarity with CRM systems, order management software, and communication platforms is typically required. Excellent problem-solving, multitasking, and interpersonal skills help build trust and maintain positive relationships with dealers. These skills are crucial for efficiently resolving dealer issues, ensuring satisfaction, and supporting business growth.
More about Dealer Support jobs
What job categories do people searching Dealer Support jobs look for? The top searched job categories for Dealer Support jobs are:
Dealer Support jobs near you
Dealer Support Specialist | Hyde Park, UT

Dealer Support Specialist | Hyde Park, UT

Nexeo Staffing

Hyde Park, UT • On-site

$17 - $22/hr

Full-time

Medical, Dental, Vision, Life

Posted 13 days ago

Job description

Dealer Support Specialist | Hyde Park, UT


Join Nexeo HR as a Dealer Support Specialist and play a key role in supporting multiple well-known outdoor brands. This is a great opportunity for someone who enjoys building relationships, solving problems, and delivering excellent customer service. You will be the primary point of contact for dealer accounts, managing orders, answering questions, resolving issues, and ensuring every interaction is handled with professionalism and accuracy.


Responsibilities

  • Serve as the main contact for incoming dealer calls and emails
  • Respond to dealer inquiries within 24 hours via phone or email
  • Enter and manage dealer orders with 100% accuracy
  • Issue return authorizations and create shipping labels as needed
  • Communicate order changes to all relevant departments
  • Build and maintain strong relationships with dealers and their staff
  • Monitor and manage the daily order book
  • Follow documented processes to ensure consistent and accurate work
  • Proactively identify and resolve issues in a timely manner

Qualifications

  • High School Diploma or GED required
  • 2+ years of experience in customer service, dealer service, or order management
  • Typing speed of 35–40 WPM
  • Proficient in Microsoft Office Suite
  • Strong phone communication skills with the ability to answer questions on the spot
  • Exceptional attention to detail and strong organizational skills
  • Excellent verbal, written, and interpersonal communication skills
  • Ability to multitask, prioritize, and meet deadlines in a fast-paced environment
  • Dependable attendance with a positive, collaborative attitude
  • Must pass a state background check (violence or theft charges may be disqualifying)
  • Ability to work on a computer for 8–9 hours per day
  • Comfortable working in a standard office environment with occasional warehouse interaction

Pay

$17.00–$22.00 per hour


Schedule

Full Time | Day Shift | Monday–Friday | 8:00 AM – 5:00 PM


Nexeo Benefits

• Medical, Dental, Vision, Limited Life, Short-Term Disability.

• Refer a Friend Bonus | Other Financial Incentives (Bonuses).

• Weekly Pay | Direct Deposit | Rapid Pay Card.

• Hassle-Free Job Search: A Nexeo Recruiter is always available to assist you.

Questions?

Call or Text our office today!

With 100+ jobs available, we're sure to find a job for you.

1476 North Main Street North Logan, Utah 84341

(P) (435) 363-9263


Nexeo provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, or genetics. In addition to federal law requirements, Nexeo complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Nexeo expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.


hyde park | utah | dealer support specialist | customer service | dealer services | order processing | order management | returns processing | account management | microsoft office | revelyst | outdoor brands | call center | phone support | email support | high school diploma | office jobs | full time


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