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Dealer Support Specialist Jobs (NOW HIRING)

Regal Ware

Customer/Dealer Services Specialist

Fort Worth, TX · On-site

$16.25 - $21.50/hr

Customer/Dealer Support Specialist Since 1946 Saladmaster has been changing lives one healthy meal at a time. With over 400 authorized dealers in over 40 countries, using the Science of Saladmaster ...

mustang

VisionLink Support Specialist

Mustang, TX · On-site

VisionLink Specialist (Data Analysis | Equipment Health | Predictive Maintenance) The VisionLink ... Internal Dealer Support * Train Sales, Parts, and Service teams on VisionLink capabilities.

John Deere

Product Support Specialist Primary Location: Queensland Job Grade: 7 Hiring Manager : Marko Koelln ... It's about building confidence, creating customer value and strengthening dealer capability. You ...

Regal Ware

Customer/Dealer Services Specialist

Fort Worth, TX · On-site

$15.75 - $21/hr

Supporting entrepreneurial minded businesspeople who are driven to grow and succeed with a proven ... Customer/Dealer Support Specialist You will love this seat if you get, want, and have the capacity ...

ASV HOLDINGS, Inc.

Customer Support Specialist

Acworth, GA · On-site

$15.50 - $21/hr

Products are sold primarily through a third-party independent dealer network across North America. Overview Customer Support Specialists are responsible for product support functions, customer and ...

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All JobsDealer Support Specialist Jobs

Dealer Support Specialist information

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How much do dealer support specialist jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for dealer support specialist in the United States is $24.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $28.37 per hour, depending on experience, location, and employer.

What is a dealer support specialist?

A Dealer Support Specialist is a professional who assists dealerships by providing technical support, training, and solutions related to products, services, or software offered by a manufacturer or distributor. They serve as a liaison between the company and its dealer network, addressing inquiries, resolving issues, and ensuring dealers have the resources needed to operate efficiently. Their role often involves troubleshooting, onboarding new dealers, and maintaining strong business relationships to promote customer satisfaction and loyalty.

What are the key skills and qualifications needed to thrive as a dealer support specialist?

To thrive as a Dealer Support Specialist, you need strong customer service skills, a solid understanding of sales processes, and a high school diploma or equivalent, with some roles preferring post-secondary education. Familiarity with CRM software, order management systems, and Microsoft Office Suite is typically required. Exceptional communication, problem-solving abilities, and attention to detail help you effectively resolve dealer inquiries and foster positive relationships. These skills are crucial for ensuring efficient dealer operations, high satisfaction, and smooth coordination between dealers and the company.

How does a dealer support specialist typically collaborate with sales teams and dealership partners?

A Dealer Support Specialist works closely with sales teams and dealership partners to resolve inquiries, provide product information, and facilitate smooth transaction processes. They often act as a liaison, ensuring that dealerships receive timely support on inventory, order processing, and system issues. Effective communication and problem-solving skills are essential, as the role requires coordinating with multiple internal departments to address dealer needs promptly. Building strong relationships with dealership staff is key to fostering trust and long-term partnerships.

What is the difference between Dealer Support Specialist vs Customer Service Representative?

AspectDealer Support SpecialistCustomer Service Representative
CredentialsHigh school diploma or equivalent; industry-specific knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentDealerships, automotive or equipment industriesCall centers, retail, service centers
Employer & Industry UsageAutomotive, equipment, or machinery industriesVarious sectors including retail and service industries
Primary FocusSupporting dealerships with product info, parts, and service issuesAssisting customers with inquiries, complaints, and support

The main difference is that Dealer Support Specialists focus on supporting dealerships with technical and product-related issues, often within automotive or equipment industries, while Customer Service Representatives handle general customer inquiries across various sectors. Both roles require strong communication skills but serve different end-users and industry needs.

More about Dealer Support Specialist jobs

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Dealer Support Specialist jobs near you
Infographic showing various Dealer Support Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $51,399 per year, or $24.7 per hour.

Dealer Support Associate

Hudson Automotive Group, Inc

Charleston, SC • On-site

$20/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Hudson Automotive Group rating

4.2

Company rating: 4.2 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

155th of 159 rated car dealerships

Job description

Dealer Support Associate

Excela Protect - North Charleston, SC 29406

Overview

Job Shift 8am - 5pm

Description

Excela Protect is looking for an energetic and career-motivated Dealership Support Specialist to join our growing team. As a dealer support associate (DSA) you will have the opportunity to use your clear communication style and problem-solving skills to build and maintain long lasting trusting relationships with our dealership partners. You will play a crucial role in building/maintaining the Excela Protect brand into one that evokes a feeling of deep satisfaction and brand loyalty through delivery of consistent world class service.

Excela Protect is a fast-growing, technology-driven, dealer-centric administrator dedicated to revolutionizing the F&I industry. We're on a mission to deliver unmatched value to dealers and customers, challenging the status quo with transparency, efficiency, and unparalleled service. If you are an energetic person who loves working with a team, it's time to shift your career into gear with Excela Protect!

What we offer:

  • Collaborative work environment and customer centric culture
  • Compensation: $20.00/Hour
  • Schedule: Mon-Friday (8am-6pm)
  • Onsite position: 7301 Rivers Ave, North Charleston, SC 29406
  • Medical, Dental, Vision Insurance
  • Life Insurance
  • 401k
  • Paid Vacation/Holidays
  • Employee development through training and advancement opportunities

Who are we looking for?

  • Customer Service driven individual
  • Energetic & Career motivated individual
  • Strong team player who thrives in a collaborative environment.

Qualifications:

  • Strong amount of customer service experience (3-5 years preferred).
  • Ability to cultivate relationships at all levels and foster a trusted business partner relationship with all stakeholders (internal & external).
  • Ability to educate the customer/dealer on products and services.
  • Exhibit strong follow-up and organizational skills, in both verbal and written communication.

Are you ready to work in a rewarding, high-energy environment? Come take the next step of your career with Excela Protect!

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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