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Dealer Services Representative Jobs (NOW HIRING)

US Bank

Dealer Services Sales Rep 4

$103K - $127K/yr

... the financial services industry - Ability to travel Preferred Skills/Experience - Excellent ... dealership experience in sales and leasing -Bank auto representative experience with knowledge of ...

New

Harley-Davidson

Dealer Service Representative

Milwaukee, WI · On-site

$15.25 - $19.75/hr

Dealer Service Representative Job Function: Call Center Location: JUNEAU Workplace Category: Onsite Company: Harley-Davidson Motor Company Full or Part-Time: Full Time Shift: SHIFT1 In 1903, out of a ...

Harley-Davidson

Dealer Service Representative

Milwaukee, WI · On-site

$15.25 - $19.75/hr

Dealer Service Representative Job Function: Call Center Location: JUNEAU Workplace Category: Onsite Company: Harley-Davidson Motor Company Full or Part-Time: Full Time Shift: SHIFT1 In 1903, out of a ...

Harley-Davidson

Dealer Service Representative

Milwaukee, WI · On-site

$15.25 - $19.75/hr

Dealer Service Representative Job Function: Call Center Location: JUNEAU Workplace Category: Onsite Company: Harley-Davidson Motor Company Full or Part-Time: Full Time Shift: SHIFT1 In 1903, out of a ...

Cox Automotive

Dealer Services Specialist II

Matteson, IL · On-site

$16.75 - $21.75/hr

Representing the dealer sales lane on sale days * Promoting Manheim's awesome products and services * Helping dealers get vehicles ready for auction * Negotiating bids, consulting on pricing, and ...

US Bank

Dealer Services Sales Rep 3

$91K - $111K/yr

Develops and maintains business relationships with dealerships for the Indirect Lending business ... Citizenship and Immigration Services. Learn more about theE-Verify program. The salary range ...

Cox Automotive

Dealer Services Specialist II

Grove City, OH · On-site

$20.10 - $30.10/hr

Representing the dealer sales lane on sale days * Promoting Manheim's awesome products and services * Helping dealers get vehicles ready for auction * Negotiating bids, consulting on pricing, and ...

CXG Holdings Inc

NY · On-site

$150 - $175/hr

Vision insurance Managing Director / Broker-Dealer Services Location: Smithtown, NY (In-Person ... Represent the firm at industry events, conferences, and networking opportunities. * Identify ...

Yamaha

Dealer Development Manager I

Kennesaw, GA · On-site

S.A. (YMFUS) products and services. This role partners closely with Sales, Marketing, Dealer ... Partner with Project Management and cross-functional teams by representing the dealer perspective ...

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Dealer Services Representative information

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How much do dealer services representative jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for dealer services representative in the United States is $19.75, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.39 per hour, depending on experience, location, and employer.

What is a dealer services representative?

Dealer Services Representatives are professionals who act as liaisons between automotive dealerships and financial institutions, manufacturers, or service providers. Their main responsibilities include assisting dealerships with account management, processing transactions, resolving issues, and providing product or program information. They play a critical role in ensuring smooth communication and efficient operations between dealerships and their partners. Dealer Services Representatives often handle inquiries, troubleshoot problems, and help dealers navigate various services to support sales and customer satisfaction.

What are the key skills and qualifications needed to thrive as a dealer services representative?

To thrive as a Dealer Services Representative, you need a solid understanding of automotive financing, dealership operations, and customer account management, often supported by a background in business or finance. Familiarity with dealer management systems (DMS), CRM software, and proprietary loan processing tools is typically required. Outstanding interpersonal skills, problem-solving abilities, and attention to detail help you build strong dealer relationships and resolve issues efficiently. These competencies ensure smooth transactions, high customer satisfaction, and effective support for dealership partners.

What are some common challenges faced by dealer services representatives, and how can they be effectively managed?

Dealer Services Representatives often handle multiple dealer accounts simultaneously, which can lead to challenges such as managing high volumes of inquiries, resolving complex issues quickly, and maintaining strong relationships with partners. Effective time management and clear communication are crucial to balancing these demands. Utilizing CRM systems and collaborating closely with internal teams like sales and credit can help streamline workflows and ensure a positive experience for dealers. Staying proactive and keeping up with product knowledge also aids in addressing concerns efficiently.
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Dealer Services Representative jobs near you
Infographic showing various Dealer Services Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $41,073 per year, or $19.7 per hour.

Dealer Services

Woodharbor Custom Cabinetry

Mason City, IA • On-site

Full-time

Re-posted 5 days ago

Job description

Job Type
Full-time
Description
JOB SUMMARY: Responsible for serving customers and dealers by answering product questions, assisting with orders, quoting and pricing, processing order changes, cancellations, credits / debits and any other function covered under Dealer Services
EQUIPMENT/MATERIALS:
  • Woodharbor Product Catalogs
  • Computer / Software Programs
  • Microsoft Office Suite
  • Quoting Standards / Manual
  • Various Office Equipment

ESSENTIAL FUNCTIONS:
  • Be knowledgeable about all Woodharbor products and services
  • Handle workload and all customer calls in a professional, timely manner at all times
  • Maintain proper records of transactions and concerns to ensure proper follow up
  • Guide complaint resolutions to ensure proper and satisfactory solutions
  • Follow up with dealers and field representatives regarding open and unresolved issues and concerns
  • Provide timely and proactive solutions
  • Actively listen to all customer concerns with patience and empathy
  • Process Daily Sales and Service orders in a timely fashion

ADDITIONAL RESPONSIBILITIES:
  • Assist Order Entry
  • Assist at Front Desk
  • All other duties as assigned.

ORGANIZATIONAL RELATIONSHIPS:
Reports to Dealer Service Manager
CONTACTS:
Woodharbor Dealer Network
Woodharbor Dealer Services employees
Woodharbor Marketing Department
Woodharbor Production employees
COMPENSATION:
Non-exempt Hourly
Requirements
KNOWLEDGE, SKILLS and ABILITIES:
  • Dynamic Telephone Personality
  • Strong Active Listening Skills
  • Computer Literate
  • Proactive Approach to Problem Solving
  • Highly Organized
  • Attention to Detail
  • Flexible to Changing Routines and Tasks
  • Highly Motivated and Self Starting
  • Ability to Concentrate and Stay Focused
  • Strong Professional Communication Skills
  • Customer Service Oriented
  • Mathematically Inclined and Analytical
  • Team Player - Positive, Courteous, Polite
  • High School Diploma or Equivalent

  • High Level Customer Service experience preferred
  • Cabinet Knowledge and Experience preferred

SAFETY REQUIREMENTS:
  • Observes and follows all Woodharbor Safety Policies and Procedures in accordance with OSHA, EPA, NFPA as outlined in the Safety Handbook
  • Observes and wears all job required personal protective equipment such as safety glasses and ear plugs
  • Observes the Workers' Compensation regulations with regards to proper reporting and communication

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