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Dealer Services Representative Jobs (NOW HIRING)

Hired by Matrix

Dealer Services Representative

Atlanta, GA · On-site

$16.75 - $21.50/hr

Dealer Services Representative Are you ready to build your career by joining an international automotive company? If so, our client is hiring a Dealer Services Representative. Position Type: Contract ...

New

Axelon

Dealer Services Representative

Atlanta, GA · On-site

$20 - $25/hr

Dealer Services Representative Location: Sandy Springs, GA Pay Rate: $20 - $25/hr, W2 Duration: 12+ Month Contract ONSITE Summary: Provide parts information support to all company dealers to ensure ...

ThreePDS Inc.

Dealer Services Representative

Atlanta, GA · On-site

$16.75 - $21.50/hr

Job Title Monitor transactions of purchased parts Determine ETA of parts for dealers Pull in pricing for parts and submit for database inclusion SAP experience a plus Strong Excel skills required MS ...

Cox Enterprises

Dealer Services Specialist II

Grove City, OH · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Representing the dealer sales lane on sale days * Promoting Manheim's awesome products and services * Helping dealers get vehicles ready for auction * Negotiating bids, consulting on pricing, and ...

Cox Enterprises

Dealer Services Specialist II

Matteson, IL · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Representing the dealer sales lane on sale days * Promoting Manheim's awesome products and services * Helping dealers get vehicles ready for auction * Negotiating bids, consulting on pricing, and ...

Cox

Dealer Services Specialist II

Matteson, IL · On-site

$16.75 - $21.75/hr

  • Medical

  • Retirement

  • PTO

Representing the dealer sales lane on sale days * Promoting Manheim's awesome products and services * Helping dealers get vehicles ready for auction * Negotiating bids, consulting on pricing, and ...

TalentZok

Dealer Service Representative - 21304

Seattle, WA · On-site

$30 - $35/hr

  • Medical

Dealer Service Representative - TalentZök OVERVIEW Are you looking for a new career opportunity with an exciting company?! Then we've got the right team for you! In this role, you're responsible for ...

New

Cox

Dealer Services Specialist II

Grove City, OH · On-site

$20.10 - $30.10/hr

  • Medical

  • Retirement

  • PTO

Representing the dealer sales lane on sale days * Promoting Manheim's awesome products and services * Helping dealers get vehicles ready for auction * Negotiating bids, consulting on pricing, and ...

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Dealer Services Representative information

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How much do dealer services representative jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for dealer services representative in the United States is $19.75, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.39 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a dealer services representative?

To thrive as a Dealer Services Representative, you need a solid understanding of automotive financing, dealership operations, and customer account management, often supported by a background in business or finance. Familiarity with dealer management systems (DMS), CRM software, and proprietary loan processing tools is typically required. Outstanding interpersonal skills, problem-solving abilities, and attention to detail help you build strong dealer relationships and resolve issues efficiently. These competencies ensure smooth transactions, high customer satisfaction, and effective support for dealership partners.

What is a dealer services representative?

Dealer Services Representatives are professionals who act as liaisons between automotive dealerships and financial institutions, manufacturers, or service providers. Their main responsibilities include assisting dealerships with account management, processing transactions, resolving issues, and providing product or program information. They play a critical role in ensuring smooth communication and efficient operations between dealerships and their partners. Dealer Services Representatives often handle inquiries, troubleshoot problems, and help dealers navigate various services to support sales and customer satisfaction.

What are some common challenges faced by dealer services representatives, and how can they be effectively managed?

Dealer Services Representatives often handle multiple dealer accounts simultaneously, which can lead to challenges such as managing high volumes of inquiries, resolving complex issues quickly, and maintaining strong relationships with partners. Effective time management and clear communication are crucial to balancing these demands. Utilizing CRM systems and collaborating closely with internal teams like sales and credit can help streamline workflows and ensure a positive experience for dealers. Staying proactive and keeping up with product knowledge also aids in addressing concerns efficiently.
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What cities are hiring for Dealer Services Representative jobs?

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What states have the most Dealer Services Representative jobs?

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What job categories do people searching Dealer Services Representative jobs look for?

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Dealer Services Representative jobs near you
Infographic showing various Dealer Services Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $41,073 per year, or $19.7 per hour.

Dealer Services Representative

Hired by Matrix

Atlanta, GA • On-site

$16.75 - $21.50/hr

Other

Posted 2 days ago

New

Job description

Dealer Services Representative

Are you ready to build your career by joining an international automotive company? If so, our client is hiring a Dealer Services Representative. Position Type: Contract On-Site Required: Minimum 3 years automotive or logistic work experience. Bachelor's Degree (accredited school) preferred but not required or equivalent work experience. Automotive-Retail: Proficient Knowledge of retail processes and procedures, with emphasis in, new and pre-owned sales, accessories service and parts. A comprehensive understanding of the workings of a modern automobile and all the major components of the automobile. Familiarity with automotive parts catalogs (structure, substructure, callouts, etc.). Strong comfort level utilizing multiple systems to specify and confirm technical and logistical information. Parts and Accessories: Proficient knowledge of parts and accessories businesses, marketing strategies and other business practices.

Responsibilities: Research technical parts problems from dealers to specify correct part number for application. Coordinate the dissemination of technical information requiring PDC support (physical part verification, sample match, special orders to Germany, etc.). Review, research and specify part numbers for all special items to be ordered from factory. Ascertain availability of parts and provide accurate and reliable estimates of arrival times based on research in Paragon/ ODUS with SCM, and Accessory Product Management. Provide pricing and substitution information on parts. Expedite urgent orders to reduce and assure dealer/client satisfaction and avoid delay. Determine type of part (Coded, HAZMAT, etc.) and correctly process orders according to client needs (VORs, Drop Shipments, Stock, D2D, and Employee Orders). Initiate contacts with SSPs at the PDCs to confirm stock, accuracy, expedite specific shipments and ascertain ship status. Track progress of parts orders from shipment to delivery by obtaining information from Paragon and Internet according to shipping method. Provide SCM, Parts Technical, and Product Management with information on new items to be added to inventory, undocumented changes in parts applications and problems with accessories. Maintain current parts literature and knowledge of ongoing changes. Contribute, compile and maintain the departmental database of technical parts, applications and issues. Clarify blocked parts issues. Actively engage in the improvement of systems, databases and other tools utilized to properly execute position responsibilities. Complete special assignments as assigned by Supervisor or Department Manager in time allotted. Assist in the training and development of newly hired staff. Responding to inquiries regarding parts specification and logistical queries via an online CRM Tool/Web Portal and via telephone. Ability to achieve required performance based KPIs to ensure the department is achieving its' goals and reaching/exceeding its SLA. Responding to Dealer questions regarding invoicing, pricing, billing, and crediting of parts and parts statements. Providing information regarding shipping and tracking of domestic and international parts orders. Managing a personal queue of cases to ensure inquiries are responded to in a timely manner. Escalation of dealer issues as needed and follow up to ensure their inquiry is properly addressed.

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