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Dealer Services Representative Jobs (NOW HIRING)

Yamaha

Dealer Development Manager I

Kennesaw, GA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

S.A. (YMFUS) products and services. This role partners closely with Sales, Marketing, Dealer ... Partner with Project Management and cross-functional teams by representing the dealer perspective ...

CXG Holdings Inc

NY · On-site

$150 - $175/hr

  • Dental

  • Vision

  • Retirement

  • PTO

Vision insurance Managing Director / Broker-Dealer Services Location: Smithtown, NY (In-Person ... Represent the firm at industry events, conferences, and networking opportunities. * Identify ...

Northern Lights

Dealer Service Rep

Seattle, WA · On-site

$18.25 - $24.75/hr

The requirements listed below are representative of the knowledge, skill, and/or ability required ... Process and track dealer orders for parts, accessories, warranty components, and service literature ...

Northern Lights Inc

Dealer Service Rep

Seattle, WA · On-site

$30 - $45/hr

The requirements listed below are representative of the knowledge, skill, and/or ability required ... Process and track dealer orders for parts, accessories, warranty components, and service literature ...

Cox

Dealer Services Specialist II (Manheim Fontana)

Fontana, CA · On-site

$24.09 - $36.11/hr

  • Medical

  • Retirement

  • PTO

Representing the dealer sales lane on sale days * Promoting Manheim's awesome products and services * Helping dealers get vehicles ready for auction * Negotiating bids, consulting on pricing, and ...

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How much do dealer services representative jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for dealer services representative in the United States is $19.75, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.39 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a dealer services representative?

To thrive as a Dealer Services Representative, you need a solid understanding of automotive financing, dealership operations, and customer account management, often supported by a background in business or finance. Familiarity with dealer management systems (DMS), CRM software, and proprietary loan processing tools is typically required. Outstanding interpersonal skills, problem-solving abilities, and attention to detail help you build strong dealer relationships and resolve issues efficiently. These competencies ensure smooth transactions, high customer satisfaction, and effective support for dealership partners.

What is a dealer services representative?

Dealer Services Representatives are professionals who act as liaisons between automotive dealerships and financial institutions, manufacturers, or service providers. Their main responsibilities include assisting dealerships with account management, processing transactions, resolving issues, and providing product or program information. They play a critical role in ensuring smooth communication and efficient operations between dealerships and their partners. Dealer Services Representatives often handle inquiries, troubleshoot problems, and help dealers navigate various services to support sales and customer satisfaction.

What are some common challenges faced by dealer services representatives, and how can they be effectively managed?

Dealer Services Representatives often handle multiple dealer accounts simultaneously, which can lead to challenges such as managing high volumes of inquiries, resolving complex issues quickly, and maintaining strong relationships with partners. Effective time management and clear communication are crucial to balancing these demands. Utilizing CRM systems and collaborating closely with internal teams like sales and credit can help streamline workflows and ensure a positive experience for dealers. Staying proactive and keeping up with product knowledge also aids in addressing concerns efficiently.
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Dealer Services Representative jobs near you
Infographic showing various Dealer Services Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $41,073 per year, or $19.7 per hour.

Dealer Services Specialist II

Cox Communications, Inc.

Grove City, OH • On-site

$20.10 - $30.10/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 12 days ago

Cox Communications rating

8.3

Company rating: 8.3 out of 10

Based on 127 frontline employees who took The Breakroom Quiz

18th of 99 rated telecommunications companies

Job description

Company
Cox Automotive - USA
Job Family Group
Vehicle Operations
Job Profile
Dealer Services Specialist II
Management Level
Individual Contributor
Flexible Work Option
No remote option; must work at a specified Cox location
Travel %
No
Work Shift
Day
Compensation
Hourly base pay rate is $20.10 - $30.10/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
Love cars? Love people? You might just love this job. We're on the lookout for a Dealer Services Specialist II to join our crew at Manheim, part of the Cox family of businesses.
This isn't your average desk job. You'll be the go-to person for our dealer clients, making sure their auction experience is smooth, professional, and maybe even a little fun. Think of yourself as the pit crew for their auction day - keeping everything running like a well-oiled machine.
Perks? You bet:
  • Competitive pay
  • Referral bonuses once you're on board
  • Paid vacation and company holidays (from day 1)
  • Great healthcare benefits from day 1
  • Generous 401(k) with up to 8% company match
  • Employee discounts on hundreds of items
  • Great coworkers who love being part of a team

At Cox, we believe in being transparent - [click here for our benefits overview].
Here's what you'll be doing:
  • Representing the dealer sales lane on sale days
  • Promoting Manheim's awesome products and services
  • Helping dealers get vehicles ready for auction
  • Negotiating bids, consulting on pricing, and offering reconditioning advice
  • Solving problems and being the friendly face our clients count on

Who You Are:
Quick thinker, problem solver, relationship builder - and ready to make every auction day a success.
Minimum:
  • A high school diploma or GED and 3 years of experience in a related field. The right candidate could also have a different combination of education and experience, such as a degree or certification or 5 years of experience in a related field.
  • Strong communication and interpersonal skills.
  • The ability to perform at a high level and adapt within a fast-paced team environment.
  • The ability to sit or stand for prolonged periods of time, perform repetitive tasks and lift up to 15 pounds.
  • Vision requirements include being able to see close, far and in color, judge distances and adapt to changes in focus

Preferred:
  • 1 to 3 years of auction experience or 2 to 4 years of dealership experience.
  • Previous experience in sales support role.
  • Bilingual English/Spanish a plus

Cruise into the fast lane with us. Join Cox today!
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
EOE, including disability/vets
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.

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About Cox Communications

Sourced by ZipRecruiter

Cox Communications is the largest private telecom company in America, serving six million homes and businesses. That's a lot, but we also proudly serve our employees. Our benefits and our award-winning culture are just two of the things that make Cox a coveted place to work. If you're interested in bringing people closer through broadband, smart home tech and more, join Cox Communications today! Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark?

Industry

Media and telecom

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US

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