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Dealer Services Representative Jobs (NOW HIRING)

Representing the dealer sales lane on sale days * Promoting Manheim's awesome products and services * Helping dealers get vehicles ready for auction * Negotiating bids, consulting on pricing, and ...

Representing the dealer sales lane on sale days * Promoting Manheim's awesome products and services * Helping dealers get vehicles ready for auction * Negotiating bids, consulting on pricing, and ...

Dealer Service Representative

Nashville, TN

$15.50 - $21/hr

Dealer Service Representative The Dealer Service Representative is a proactive customer experience professional who supports our domestic dealer network across the Gibson portfolio of brands by ...

Representing the dealer sales lane on sale days * Promoting Manheim's awesome products and services * Helping dealers get vehicles ready for auction * Negotiating bids, consulting on pricing, and ...

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How much do dealer services representative jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for dealer services representative in the United States is $19.75, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.39 per hour, depending on experience, location, and employer.

What jobs in the US pay 300,000 a year?

Dealer Services Representatives typically do not earn $300,000 annually; such high salaries are more common in executive, medical, legal, or specialized technical roles. High-paying jobs often require advanced degrees, extensive experience, or leadership positions. For most roles, reaching a $300,000 salary involves senior management or specialized expertise.

What is a dealer service representative?

A dealer service representative is a professional who acts as a liaison between vehicle dealerships and manufacturers or financial institutions. They handle customer inquiries, process service requests, and ensure compliance with dealership policies, often using specialized software and maintaining good communication skills. This role typically requires knowledge of automotive products, customer service experience, and attention to detail.

What are the key skills and qualifications needed to thrive as a Dealer Services Representative, and why are they important?

To thrive as a Dealer Services Representative, you need a solid understanding of automotive financing, dealership operations, and customer account management, often supported by a background in business or finance. Familiarity with dealer management systems (DMS), CRM software, and proprietary loan processing tools is typically required. Outstanding interpersonal skills, problem-solving abilities, and attention to detail help you build strong dealer relationships and resolve issues efficiently. These competencies ensure smooth transactions, high customer satisfaction, and effective support for dealership partners.

What is the highest paid position at a car dealership?

At a car dealership, the highest paid positions are typically general managers or dealership owners, who oversee operations and profitability. These roles often earn six-figure salaries and may include bonuses based on performance, while other high-paying roles like finance managers or sales managers also earn substantial compensation. Dealer principals or owners usually have the highest earning potential in the dealership hierarchy.

What are Dealer Services Representatives?

Dealer Services Representatives are professionals who act as liaisons between automotive dealerships and financial institutions, manufacturers, or service providers. Their main responsibilities include assisting dealerships with account management, processing transactions, resolving issues, and providing product or program information. They play a critical role in ensuring smooth communication and efficient operations between dealerships and their partners. Dealer Services Representatives often handle inquiries, troubleshoot problems, and help dealers navigate various services to support sales and customer satisfaction.

What job makes $10,000 a month without a degree?

A Dealer Services Representative typically does not earn $10,000 a month without specialized skills or experience. High earnings in such roles are uncommon without relevant industry knowledge, certifications, or a strong sales background. Most jobs with this income level usually require advanced skills, management responsibilities, or entrepreneurial ventures.

What are some common challenges faced by Dealer Services Representatives, and how can they be effectively managed?

Dealer Services Representatives often handle multiple dealer accounts simultaneously, which can lead to challenges such as managing high volumes of inquiries, resolving complex issues quickly, and maintaining strong relationships with partners. Effective time management and clear communication are crucial to balancing these demands. Utilizing CRM systems and collaborating closely with internal teams like sales and credit can help streamline workflows and ensure a positive experience for dealers. Staying proactive and keeping up with product knowledge also aids in addressing concerns efficiently.
More about Dealer Services Representative jobs
What cities are hiring for Dealer Services Representative jobs? Cities with the most Dealer Services Representative job openings:
What states have the most Dealer Services Representative jobs? States with the most job openings for Dealer Services Representative jobs include:
Infographic showing various Dealer Services Representative job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 94% Full Time, and 5% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $41,073 per year, or $19.7 per hour.
Dealer Services Specialist II

Dealer Services Specialist II

Cox Automotive

Clarksville, IN

$20.10 - $30.10/hr

Full-time

PTO

Posted 9 days ago


Cox Automotive rating

7.8

Company rating: 7.8 out of 10

Based on 134 frontline employees who took The Breakroom Quiz

90th of 138 rated financial services


Job description

This position can be located out of Manheim Indianapolis or Manheim Louisville
Job Description
Love cars? Love people? You might just love this job. We're on the lookout for a Dealer Services Specialist II to join our crew at Manheim, part of the Cox family of businesses.
This isn't your average desk job. You'll be the go-to person for our dealer clients, making sure their auction experience is smooth, professional, and maybe even a little fun. Think of yourself as the pit crew for their auction day - keeping everything running like a well-oiled machine.
Here's what you'll be doing:
  • Representing the dealer sales lane on sale days
  • Promoting Manheim's awesome products and services
  • Helping dealers get vehicles ready for auction
  • Negotiating bids, consulting on pricing, and offering reconditioning advice
  • Solving problems and being the friendly face our clients count on

Who You Are:
Quick thinker, problem solver, relationship builder - and ready to make every auction day a success.
Minimum:
  • A high school diploma or GED and 3 years of experience in a related field. The right candidate could also have a different combination of education and experience, such as a degree or certification or 5 years of experience in a related field.
  • Strong communication and interpersonal skills.
  • The ability to perform at a high level and adapt within a fast-paced team environment.
  • The ability to sit or stand for prolonged periods of time, perform repetitive tasks and lift up to 15 pounds.
  • Vision requirements include being able to see close, far and in color, judge distances and adapt to changes in focus

Preferred:
  • 1 to 3 years of auction experience or 2 to 4 years of dealership experience.
  • Previous experience in sales support role.
  • Bilingual English/Spanish a plus

USD 20.10 - 30.10 per hour
Compensation:
Hourly pay rate is in the range of $20.10 - $30.10/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Benefits:
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
EOE, including disability/vets

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About Cox Automotive

Sourced by ZipRecruiter

At Cox Automotive, people of every background are driven by their passion for mobility, innovation and community. We transform the way the world buys, sells, owns and uses cars, accelerating the industry with global powerhouse brands like Autotrader, Kelley Blue Book, Manheim and more. What's more, we do it all with an emphasis on employee growth and happiness. Drive your future forward and join Cox Automotive today! Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today! Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page . Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.

Industry

Automobile dealers and technology, communication and media

Company size

5,001 - 10,000 Employees

Headquarters location

Atlanta, GA, US