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Dealer Service Coordinator Jobs (NOW HIRING)

Quinn Company

Service Coordinator

City Of Industry, CA

$20 - $25.25/hr

Quinn Company is a Caterpillar dealership founded in 1919. The company sells, services, and rents a ... The Service Coordinator has primary responsibility for customer and technician communication ...

Quinn CO

Service Coordinator

Delano, CA · On-site

$21 - $26.50/hr

Quinn Company is a Caterpillar dealership founded in 1919. The company sells, services, and rents a ... The Service Coordinator has primary responsibility for customer and technician communication ...

Quinn CO

Service Coordinator

Riverside, CA · On-site

$21 - $24/hr

As a Caterpillar dealership, Quinn Company combines the flexibility and entrepreneurial spirit of a ... The Service Coordinator plays a key role in supporting both customers and technicians by ensuring ...

Quinn Company

Service Coordinator

Riverside, CA

$21 - $24/hr

Service Coordinator Quinn Company Riverside, California. Wages: $21.00 - $24.00/hr Overview Quinn ... As a Caterpillar dealership, Quinn Company combines the flexibility and entrepreneurial spirit of a ...

McGraw Ford

Mobile Service Coordinator

Aransas Pass, TX · On-site

$18 - $22.75/hr

We are looking for a highly organized, customer-focused Mobile Service Coordinator to help deliver an exceptional ownership experience both at the dealership and in the field. If you thrive in a fast ...

Quinn Company

Service Coordinator

Riverside, CA · On-site

$21 - $24/hr

As a Caterpillar dealership, Quinn Company combines the flexibility and entrepreneurial spirit of a ... The Service Coordinator plays a key role in supporting both customers and technicians by ensuring ...

Swickard Auto Group

Service Coordinator

San Francisco, CA · On-site

$60K - $72K/yr

The Service Coordinator supports Service Advisors, manages customer hospitality areas, assists with ... Stay current on dealership processes, customer service best practices, and hospitality standards.

Swickard Auto Group

Service Coordinator

San Francisco, CA · On-site

$23.25 - $29.50/hr

The Service Coordinator supports Service Advisors, manages customer hospitality areas, assists with ... Stay current on dealership processes, customer service best practices, and hospitality standards.

Whaling City Auto Group

Service Coordinator

New London, CT · On-site

$19.75 - $24.75/hr

Answer dealership group phones, greet and receive prospects and customers * Work cooperatively with the service and other internal teams * Communicate with callers and visitors in a professional ...

Whaling City Ford

Service Coordinator

New London, CT · On-site

$19.75 - $24.75/hr

Answer dealership group phones, greet and receive prospects and customers * Work cooperatively with the service and other internal teams * Communicate with callers and visitors in a professional ...

Chevrolet of New Bern

Service Coordinator

New Bern, NC

$18 - $22.75/hr

... dealership experience. In this role, you will be the link between the customer and the service ... You will assist the customer with questions regarding the company and coordinating their scheduling ...

Chevrolet of New Bern

Service Coordinator

New Bern, NC · On-site

$18 - $22.75/hr

... dealership experience. In this role, you will be the link between the customer and the service ... You will assist the customer with questions regarding the company and coordinating their scheduling ...

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Dealer Service Coordinator information

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How much do dealer service coordinator jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for dealer service coordinator in the United States is $22.64, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $24.04 per hour, depending on experience, location, and employer.

What is the difference between Dealer Service Coordinator vs Service Advisor?

AspectDealer Service CoordinatorService Advisor
Primary RoleCoordinates service appointments, manages customer communication, and ensures service process efficiency.Greets customers, discusses vehicle issues, and recommends necessary repairs or maintenance.
Required CredentialsTypically requires automotive service certifications or experience; strong communication skills.Often requires automotive knowledge, customer service skills, and sometimes certifications.
Work EnvironmentDealership service departments, interacting with technicians and customers.Dealership service lanes, directly engaging with customers about vehicle repairs.

While both roles operate within dealership service departments, the Dealer Service Coordinator focuses on scheduling and communication, whereas the Service Advisor interacts directly with customers about vehicle issues and repairs. Understanding these differences helps in choosing the right career path or job search focus.

What is a dealer service coordinator job description?

A dealer service coordinator manages communication between customers and service departments at automotive or equipment dealerships. They schedule service appointments, coordinate repairs, and ensure customer satisfaction, often using dealership management software. Strong organizational and communication skills are essential for this role.

What does a dealer service coordinator do at a dealership?

A dealer service coordinator manages communication between customers and the service department, scheduling repairs, providing updates, and ensuring customer satisfaction. They often use dealership management software and need strong organizational and communication skills to coordinate service appointments and address customer concerns.
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Dealer Service Coordinator jobs near you
Infographic showing various Dealer Service Coordinator job openings in the United States as of August 2026, with employment types broken down into 84% Full Time, 8% Part Time, and 8% Contract. Highlights an 100% In-person job distribution, with an average salary of $47,088 per year, or $22.6 per hour.

Service Coordinator- Continuous

Cavco Manufacturing LLC

Albany, OR • On-site

$19.75 - $25/hr

Full-time

Re-posted 15 days ago

Job description

Job Summary:

The Service Coordinator supports Field Service Technicians by communicating with, responding to, and acting on customer, dealer and retailer requests, questions, and concerns, and administers service needs per Cavco Homes warranty and service guidelines.

Essential Duties and Responsibilities:

  • Processes work orders to assist Field Service Technicians, communicates information or updates as needed
  • Responds to customer calls and emails regarding service questions
  • Interprets and administers Cavco Homes Warranty/Service Policy according to its terms and conditions
  • Represents Cavco Homes professionally and effectively
  • Utilizes equipment and personnel efficiently and effectively
  • Implements a priority identification system for work orders that require special handling
  • Prioritizes and schedules service, minimizing consumer complaints and managing service backlog
  • Creates and schedules service and parts requests for factory, contractors and dealers
  • Reviews, verifies and approves contractor and dealer service invoices prior to payment
  • Utilizes vendor claim process to ensure that defective parts are returned for credit
  • Maintains accurate service records and files
  • Communicates shortages, product quality or design problems, material problems, dealer problems, etc. to the Service Manager
  • Assists associates with parts as needed

Minimum Qualifications:

  • Must be at least 18 years of age
  • Must be legally authorized to work in the United States
  • Must be able to read, write and speak English
  • High School Diploma is preferred
  • Must successfully pass pre-employment requirements
  • At least one year of demonstrable experience in a Customer Service role is preferred
  • Demonstrable experience effectively communicating with others, both verbal and written, is required
  • Working knowledge of Microsoft Office applications is required

Knowledge, Skills and Abilities:

  • Exceptional customer service skills
  • Effective planning, organization and time-management skills
  • Ability to make effective decisions concerning the need for home repairs, with a focus on customer and company interests
  • Ability to effectively read and interpret construction prints
  • Ability to adapt to, and manage competing demands, frequent change and unexpected events
  • Ability to identify and resolve problems effectively and efficiently

Working Conditions:

  • Minimal exposure to heat, cold, noise and working outdoors
  • Must wear personal protective equipment as required in the manufacturing facility

Physical Requirements:

  • Requires sitting to a significant degree
  • Heavy Work-Exerting up to 50 pounds of force periodically, and/or up to 20 pounds or force infrequently, and/or up to 10 pounds of force frequently to move objects
  • While performing the duties of this job, the employee is regularly required to talk and hear, in order to communicate to employees as well as function safely around construction equipment

Disclaimer: “This job description is intended to provide general information about the position. It is not an employment contract. As with all positions, the responsibilities and duties of this position may change. The company, in its discretion, may alter this job description at any time with or without notice.”

EEO/AA Statement: Cavco Industries Inc., and all of its Subsidiaries are an EEO/AA (equal opportunity/affirmative action) institution and does not discriminate on the basis of sex, age, race, color, religion, physical or mental disability, creed, national origin, veteran status, sexual orientation, genetic information, gender identity, or gender expression in the programs or activities which it operates.