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Dealer Relationship Manager Jobs in Springfield, MA

Hartford Toyota Superstore

BDC Manager

Hartford, CT · On-site

$65K - $100K/yr

Strong knowledge of CRM systems and dealership processes. * Excellent communication, coaching, and leadership skills. * Data-driven mindset with the ability to analyze performance metrics and ...

WarrCloud

Market Area Manager

Hartford, CT · On-site

$150/hr

... in-dealership presentations. * Market Presence: Attend trade shows, conferences, and 20 Group ... Technology Fluency: Experience utilizing CRM software and Google Workspace. * Preferred: SaaS ...

New Country Motor Cars

Cashier/Receptionist

Hartford, CT · On-site

$15.25 - $18.25/hr

Automotive Dealership Prior experience with an automotive dealership a plus * Public relations experience, a plus * Cold call experience, a plus * Experience using a customer relationship management ...

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All JobsDealer Relationship JobsDealer Relationship Manager JobsDealer Relationship Manager Jobs in Springfield, MA

Dealer Relationship Manager information

See Springfield, MA salary details

$54.3K

$66.2K

$75.2K

How much do dealer relationship manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for dealer relationship manager in Springfield, MA is $66,196.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,300.00 and $72,200.00 per year, depending on experience, location, and employer.

What is a dealer relationship manager?

A Dealer Relationship Manager is a professional who acts as the main point of contact between financial institutions, such as banks or auto finance companies, and vehicle dealerships. Their primary role is to build and maintain strong relationships with dealers, helping them understand and utilize the lender’s products and services. They also provide training, resolve issues, and ensure that dealerships have the support they need to facilitate vehicle financing for their customers. Dealer Relationship Managers often work to grow business volume by identifying opportunities and ensuring high levels of satisfaction among dealership partners.

What does a dealer relationship manager do?

A dealer relationship manager represents an automobile wholesaler or company. As a dealer relationship manager, you cultivate good relationships with dealerships in your region or territory and promote indirect loans and other tools for buyers to finance the purchase of a vehicle. Your duties and responsibilities include maintaining good lines of communication between the manufacturer and the dealerships’ sales department and managers and assessing the sales performance of various dealerships in your territory. You report to salespeople and finance departments with information about new financial products and make sure that they comply with all company and legal regulations.

What skills make a successful dealer relationship manager?

To thrive as a Dealer Relationship Manager, you need strong sales acumen, relationship-building abilities, and a background in finance or business, often supported by a bachelor's degree. Familiarity with CRM software, loan origination systems, and industry-specific platforms is essential for managing dealer accounts and processing transactions. Excellent negotiation, communication, and problem-solving skills help you stand out by fostering trust and resolving issues efficiently. These skills are crucial for driving business growth, maintaining dealer satisfaction, and ensuring seamless collaboration between dealerships and financial institutions.

How does a dealer relationship manager typically collaborate with dealership partners to achieve sales targets?

As a Dealer Relationship Manager, you will regularly interact with dealership partners to understand their needs, provide product training, and offer guidance on financing solutions. This collaboration often involves conducting on-site visits, reviewing performance metrics, and devising tailored strategies to help dealers grow their business. Building strong, trust-based relationships is key, as you act as the main point of contact between dealers and your company, ensuring open communication and resolving any challenges that may arise. These efforts help align dealership goals with your organization's sales targets and foster long-term partnerships.

What is the difference between Dealer Relationship Manager vs Sales Coordinator?

AspectDealer Relationship ManagerSales Coordinator
Primary FocusBuilding and maintaining dealer relationships, ensuring dealer satisfactionSupporting sales team, coordinating sales activities and schedules
Required CredentialsExperience in dealer management, sales, or customer service; often a bachelor's degreeSales or marketing background; often an associate or bachelor's degree
Work EnvironmentOffice-based with field visits to dealersOffice setting, supporting sales teams and clients
Industry UsageCommon in automotive, machinery, and equipment sectorsUsed across various sales-driven industries

The Dealer Relationship Manager primarily focuses on managing dealer partnerships and ensuring ongoing satisfaction, while the Sales Coordinator supports sales operations and coordination. Both roles require strong communication skills and industry knowledge, but their core responsibilities differ significantly.

Is being a dealer relationship manager a stressful job?

Dealer Relationship Managers often work in fast-paced environments where they must manage multiple dealer accounts, resolve issues, and meet sales targets, which can contribute to job stress. The role requires strong communication skills, problem-solving abilities, and sometimes long or irregular hours, depending on the company's demands.
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Dealer Relationship Manager jobs near you
Infographic showing various Dealer Relationship Manager job openings in Springfield, MA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 76% In-person, and 24% Remote job distribution, with an average salary of $66,196 per year, or $31.8 per hour.

Powersports Sales Manager

Scranton Powersports

Vernon, CT • On-site

Full-time

Re-posted 20 days ago

Job description

Powersports Sales Manager

Scranton Powersports
 Location: Vernon CT
Employment Type: Full-Time
Compensation: Salary + Commission + Performance Bonuses (DOE)

About Scranton Powersports

Scranton Powersports is a growing, full-service powersports dealership offering new and pre-owned ATVs, side-by-sides, motorcycles, and utility vehicles from top brands including Polaris, CFMOTO, Indian Motorcycle, and BRP. We pride ourselves on strong processes, customer-first culture, and consistent performance.

We are seeking an experienced Sales Manager to lead our sales department, drive results, develop talent, and ensure an outstanding customer experience.

Position Overview

The Sales Manager is responsible for the day-to-day leadership of the sales team, achieving sales and gross profit goals, managing lead flow, and enforcing a consistent, professional sales process. This role works closely with ownership, F&I, and marketing to maximize dealership performance.

Key Responsibilities

  • Lead, coach, and motivate the sales team to achieve volume, gross, and CSI goals

  • Train sales associates on process, product knowledge, follow-up, and closing techniques

  • Manage and monitor all sales leads (website, OEM, phone, text, walk-ins)

  • Enforce CRM usage, lead response times, and follow-up accountability

  • Desk deals, structure transactions, and support sales staff through closing

  • Work with F&I to ensure clean, compliant, and profitable deals

  • Monitor inventory levels, aging, and merchandising in coordination with management

  • Conduct daily sales meetings and regular one-on-one performance reviews

  • Ensure showroom presentation and sales standards are maintained

  • Analyze sales performance, reports, and KPIs to identify opportunities

  • Uphold dealership policies, compliance, and customer satisfaction standards

Qualifications

  • Prior experience as a Sales Manager or Senior Sales Associate in automotive or powersports

  • Proven ability to lead, train, and hold a sales team accountable

  • Strong understanding of CRM systems, lead management, and digital sales

  • Results-driven with strong closing and negotiation skills

  • Professional communication and leadership style

  • Ability to work weekends and a retail schedule

  • Valid driver’s license

  • Powersports industry experience preferred, but automotive managers will be considered

What We Offer

  • Competitive compensation plan with performance-based incentives

  • Opportunity to lead and grow a motivated sales team

  • Supportive ownership and management structure

  • Employee discounts on vehicles, parts, and service

  • Stable, growing dealership with long-term career opportunity

Why Scranton Powersports?

We’re building a disciplined, process-driven sales operation with room to grow. This is an opportunity for a strong leader to make an impact, develop people, and help shape the future of the dealership.

How to Apply

Apply through Hireology or submit your resume through ScrantonPowersports.com.
All inquiries are confidential. No phone calls please.

Apply