ZipRecruiter

Log In

1

Dcsa Investigator Jobs (NOW HIRING)

SAIC

Field Service Technician

Boyers, PA

$80K/yr

DCSA is the designated oversight authority on the accreditation of classified facilities ... Updates and maintains a knowledge base for investigating, diagnosing, and resolving incidents as ...

SAIC

Field Service Technician

Andover, MA · On-site

DCSA is the designated oversight authority on the accreditation of classified facilities ... Updates and maintains a knowledge base for investigating, diagnosing, and resolving incidents as ...

SAIC

Field Service Technician

Boyers, PA · On-site

$80K/yr

DCSA is the designated oversight authority on the accreditation of classified facilities ... Updates and maintains a knowledge base for investigating, diagnosing, and resolving incidents as ...

SAIC

Field Service Technician

Andover, MA · On-site

DCSA is the designated oversight authority on the accreditation of classified facilities ... Updates and maintains a knowledge base for investigating, diagnosing, and resolving incidents as ...

Cherokee Federal

Targeting Analyst

Quantico, VA · On-site

$90K - $100K/yr

Coordinate and collaborate with DCSA, DoD, other USG departments and agencies to collect and share ... Refer detailed threat information meeting certain investigative and operational thresholds ...

SAIC

Field Service Technician

Andover, MA

DCSA is the designated oversight authority on the accreditation of classified facilities ... Updates and maintains a knowledge base for investigating, diagnosing, and resolving incidents as ...

previous page

Showing results 41-60

All JobsLegal JobsInvestigator JobsDcsa Investigator Jobs

Dcsa Investigator information

See salary details

$32K

$75.3K

$131K

How much do dcsa investigator jobs pay per year?

As of Sep 14, 2026, the average yearly pay for dcsa investigator in the United States is $75,325.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,500.00 and $98,500.00 per year, depending on experience, location, and employer.

What is a DCSA Investigator?

A DCSA Investigator is a government contractor or federal employee responsible for conducting background investigations for security clearances. They work under the Defense Counterintelligence and Security Agency (DCSA) to verify the trustworthiness of individuals applying for positions requiring access to classified information. Their duties include interviewing subjects and references, reviewing records, and compiling reports. Investigators must follow strict guidelines to ensure national security standards are met. The job requires attention to detail, critical thinking, and adherence to federal regulations.

What are the key skills and qualifications needed to thrive as a DCSA Investigator?

To thrive as a DCSA Investigator, you need a solid understanding of investigative procedures, knowledge of federal background investigation standards, and a relevant educational background, such as a degree in criminal justice or a related field. Familiarity with specialized background investigation software, secure case management systems, and DCSA (Defense Counterintelligence and Security Agency) protocols is crucial. Strong attention to detail, integrity, and effective interpersonal communication are key soft skills for conducting thorough interviews and compiling accurate reports. These abilities are essential to ensure high-quality, compliant background investigations that directly support national security objectives.

What are some common challenges DCSA Investigators face in their daily work?

DCSA Investigators often encounter challenges such as managing a large and varied caseload, adhering to strict deadlines, and ensuring accuracy while processing sensitive information. Conducting interviews with individuals who may be reluctant or uncooperative can require patience and strong interpersonal skills. Additionally, staying up to date with evolving agency policies and security protocols is essential. Many investigators work independently in the field but regularly collaborate with colleagues and supervisors to ensure investigations meet all federal guidelines. Adapting to new investigative tools and maintaining the highest standards of confidentiality are also integral to success in this role.

How much do DCSA investigators make?

DCSA investigators typically earn a salary ranging from $60,000 to $100,000 annually, depending on experience, location, and level of clearance. They often require background checks and security clearances, and may receive additional benefits such as overtime pay and health insurance.
More about Dcsa Investigator jobs

What cities are hiring for Dcsa Investigator jobs?

Cities with the most Dcsa Investigator job openings:

What are the most commonly searched types of Dcsa Investigator jobs?

The most popular types of Dcsa Investigator jobs are:

What states have the most Dcsa Investigator jobs?

States with the most job openings for Dcsa Investigator jobs include:

What are popular job titles related to Dcsa Investigator jobs?

For Dcsa Investigator jobs, the most frequently searched job titles are:

Dcsa Investigator jobs near you
Infographic showing various Dcsa Investigator job openings in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $75,325 per year, or $36.2 per hour.

Field Service Technician

Andover, MA • On-site

Science Applications International Corporation
IT Services • 10K+ employees
Learn more about Science Applications International Corporationexternal

Full-time

Re-posted 17 days ago

SAIC rating

7.7

Company rating: 7.7 out of 10

Based on 82 frontline employees who took The Breakroom Quiz

Job description


SAIC is seeking a Field Service (Help Desk) Technician for an onsite position out of Andover, MA.
(All qualified candidates must be local to Andover, MA, possess and active TS/SCI clearance and Sec+ certification)
Introduction
Make a difference for national security by joining a team of dedicated IT professionals who will sustain, modernize and transform the enterprise IT capabilities for the Defense Counterintelligence and Security Agency (DCSA). The Air Force, Space & Intel Business Group (AFSI) of SAIC is seeking a Field Service Technician to support a transformational infrastructure program for DCSA.
SAIC is proud to be supporting DCSA in safeguarding our nation's information. DCSA is the designated oversight authority on the accreditation of classified facilities, information systems, and the insider threat program. This involves security oversight of more than 10,000 companies and approximately 13,000 facilities involved in classified work throughout the DoD and 31 Federal agencies.
Specifically, on the DCSA One IT program, SAIC will provide an enterprise IT solution that delivers highly secure and adaptable IT infrastructure, provide customer support, and cutting-edge technologies that support operations and advance the DCSA mission under a single IT environment (i.e., One IT).
Job Description
  • Supports customer service requests and IT service delivery within the IT environment and for mission applications, as part of the overall strategic objective of the DCSA IT modernization and One IT initiatives to provide an improved flexible and evolving enterprise IT environment to support the DCSA mission IAW with DCSA and DoD policies and procedures and commonly utilized industry best practices.
  • Researches, maintains, and applies expertise in emerging technologies, and industry developments, trends, best practices, and principles of IT customer support.
  • Provides on-site and remote technical support to approved seat service DCSA end users.
  • Part of a call center of mission-ready technicians to assist staff with data input/output devices issues with laptops/tablets/workstations, mobile devices, VOIP devices, monitors, printers, scanners, copiers, cabling, external data storage devices, and network interface devices.
  • In coordination with desk side support and service desk resource teams, provides IT technical support by assigning or dispatching the appropriate resource to troubleshoot and isolate IT technical issues and outages ensuring minimal impact to users.
  • Coordinates, resolves, and closes service requests beyond first call resolution.
  • Handles customer interactions across multiple communication channels and business lines, with customized interfaces and information delivery mechanisms.
  • Supports currency and accuracy of IT Service Catalog, adding missing services and/or making recommendations for services not offered.
  • Executes plans for practices, technologies, automation and solutions to achieve operational efficiencies, improve self-service options, modernize service management, and improve the customer experience.
  • Tracks customer satisfaction benchmarks and metrics. Provides weekly, monthly, and customer service ad-hoc reports.
  • Executes change management to perform smoother transition migrations.
  • Supports information sharing and knowledge management capabilities, continuous process improvement, and performance tracking and monitoring capabilities.
  • Updates and maintains a knowledge base for investigating, diagnosing, and resolving incidents as applicable.
  • Ensures laptops, PCs, and other access devices are built and maintained to expected standards of performance and security, ensuring patching and updates are carried out promptly and effectively.
  • Personnel will be required to be on-site to support Classrooms and Staff Computers. When classes are not in session, half days should be dedicated to working future classroom demands.
  • Working with Course managers on the class schedule.
    - Walk-through Classroom and provide a list of what is required for full capacity classroom usage (i.e. dual monitors, laptops, docking stations, network in the room, cabling, and potentially even the future Wi-Fi).
  • Routines to be maintained: Ghosting of computers and sharing the licenses for each laptop, validating each image correctly performed per instructors' request. Be able to sustain in tandem normal classroom support (ghosting, maintenance, and prep) at the same time, real-time classroom support while classes are in sessions as the day starts, during the day, and end of day.
  • Personnel must be available to go in and engage directly in the classrooms to get the networks or the interface of computers working with the students.

Qualifications
It is required that the Field Service Technician have the following qualifications:
  • Bachelor's and Five (5) or relevant years of experience in lieu of degre
  • US Citizen and active Top Secret clearance with SCI Eligibility.
  • IAT-II Certification, i.e., Security + CE or equivalent.

About Us
SAIC® is a premier mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, intelligence, and civilian markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.
We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.

What SAIC employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply