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Dc Operations Manager Jobs in Reston, VA (NOW HIRING)

Michaels Stores

Operations Manager

Fairfax, VA

Store - DC-FAIRFAX/FAIR LAKES, VA Lead the operational processes to deliver sales and profits while ... Manage the visual merchandising standards in store and execution of feature space and seasonal ...

Veredus - DC

Network Operations Manager

Arlington, VA · On-site

$115K - $140K/yr

Oversee and manage operations: voice, video, and data networks along with supporting and ensuring both data centers are operating reliably and with an up time of no less than 99.95%. * Responsible ...

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All JobsDc Operations Manager JobsDc Operations Manager Jobs in Reston, VA

Dc Operations Manager information

See Reston, VA salary details

$44.7K

$78.8K

$123.8K

How much do dc operations manager jobs pay per year?

As of Jun 17, 2026, the average yearly pay for dc operations manager in Reston, VA is $78,833.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,000.00 and $93,100.00 per year, depending on experience, location, and employer.

What are some common challenges faced by DC Operations Managers, and how can they be effectively addressed?

DC Operations Managers often encounter challenges such as managing peak workload periods, ensuring inventory accuracy, and maintaining high employee engagement in a fast-paced environment. To address these, successful managers implement robust process optimization strategies, leverage technology for real-time inventory tracking, and foster a culture of open communication and teamwork. Proactive planning and continuous training can also help the team adapt to changing demands and minimize disruptions.

What are the key skills and qualifications needed to thrive as a DC Operations Manager, and why are they important?

To thrive as a DC Operations Manager, you need strong leadership, logistics management, and supply chain knowledge, often supported by a bachelor’s degree in business, logistics, or a related field. Familiarity with warehouse management systems (WMS), inventory control software, and Lean or Six Sigma certifications is typically expected. Excellent problem-solving, communication, and team-building skills set top performers apart in this role. These skills are crucial for optimizing warehouse efficiency, ensuring safety, and delivering high service levels in dynamic distribution environments.

What does a DC Operations Manager do?

A DC Operations Manager oversees the daily operations of a distribution center (DC), ensuring that goods are received, stored, and shipped efficiently. They are responsible for managing staff, optimizing workflow, maintaining inventory accuracy, and implementing safety procedures. Their role often includes coordinating with other departments, analyzing performance metrics, and driving continuous improvement to meet business goals. Effective DC Operations Managers ensure that the distribution center operates smoothly and cost-effectively while meeting quality and delivery standards.
What are popular job titles related to Dc Operations Manager jobs in Reston, VA? For Dc Operations Manager jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Dc Operations Manager jobs in Reston, VA look for? The top searched job categories for Dc Operations Manager jobs in Reston, VA are:
What cities near Reston, VA are hiring for Dc Operations Manager jobs? Cities near Reston, VA with the most Dc Operations Manager job openings:
Dc Operations Manager jobs near you
Infographic showing various Dc Operations Manager job openings in Reston, VA as of June 2026, with employment types broken down into 2% Internship, 2% As Needed, 78% Full Time, 7% Part Time, 6% Contract, and 5% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $78,833 per year, or $37.9 per hour.

Contact Center Operations Manager

SYS Integration

Washington, DC • On-site

Full-time

Posted 14 days ago

Job description

Location: Washington DC metro area

Contact Center Operations Manager

Systems Integration, Inc. (SII) is a leading provider of customer experience, cloud-based services and managed IT solutions. We are seeking an Contact Center Operations Manager to oversee all daily operations for a government contact center, ensuring consistent, highquality service delivery across a 24x7x365 environment. This role provides leadership, operational oversight, and policy governance for all program processes, procedures, and training approvals. The Operations Manager serves as a primary liaison with government stakeholders, addressing escalations, service concerns, and operational performance while ensuring alignment with program expectations and contractual requirements.

Key Responsibilities:

  • Manage and support all daily call center operations, including oversight of 24x7x365 services and support staff.
  • Ensure adherence to program policies, processes, procedures, and training approval workflows.
  • Communicate highlevel escalations, troubleshooting updates, service concerns, and operational reports to government stakeholders.
  • Oversee and approve the creation, revision, and maintenance of operational work instructions and program SOPs.
  • Provide direction and support to operational teams to ensure consistency, quality, and compliance across all customer service functions.
  • Monitor operational performance and collaborate with leadership to resolve issues and improve service delivery.
  • Partner with crossfunctional teams to maintain alignment with program goals and ensure operational readiness.

Qualifications:

  • Experience managing contact center operations of approximately 200 staff or larger.
  • Strong understanding of contact center workflows, performance metrics, and operational best practices.
  • Experience supporting government contracts or working within a regulated environment preferred.
  • Proven ability to manage 24x7x365 operations and lead diverse teams.
  • Strong communication, problemsolving, and stakeholdermanagement skills.
  • Ability to oversee SOP development and ensure consistent operational execution.
  • Bachelor's degree in Business Administration, Operations Management, Public Administration, or a related field.

Must be able to pass a federal background check that inlcudes a credit check. 

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