ZipRecruiter

Log In

2

Day Shift Remote Medical Customer Service Jobs (NOW HIRING)

RemX

Be Seen First

Remote | Medical Benefits Rep | $19/hr- FLORIDA

Saint Petersburg, FL · Remote

$19/hr

Remote Medical Benefits Rep| $19/hr. Weekly Pay & Benefits | Equipment Provided | Start Date ... October 2026 | Mon-Fri, Any 8-Hour Shift Between 8 AM-9PM CST Why Join? * Pay - $19/hr. + Weekly ...

RRJB

Remote Medical Office Assistant

Rochester, NY · Remote

$30 - $50/hr

Experience with medical office administration, patient services, scheduling, healthcare customer ... Provide day-to-day administrative support to healthcare providers and office teams. * Schedule and ...

RemX

Be Seen First

Remote Medical Claims Specialist | $19/hr

Tampa, FL · Remote

$19/hr

October 2026 | Mon-Fri, Any 8-Hour Shift Between 8 AM-9PM CST Why Join? * Pay - $19/hr. + Weekly ... Remote Medical Claims Rep

previous page

Showing results 41-60

All JobsRemote JobsDay Shift JobsHealthcare JobsHospital JobsCustomer Service Representative JobsDay Shift Remote Medical Customer Service Jobs

Day Shift Remote Medical Customer Service information

See salary details

$12

$18

$24

How much do day shift remote medical customer service jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for day shift remote medical customer service in the United States is $18.32, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $20.19 per hour, depending on experience, location, and employer.

What is a day shift remote medical customer service representative?

A Day Shift Remote Medical Customer Service job involves assisting patients, healthcare providers, or insurance representatives with medical-related inquiries over the phone, email, or chat during typical daytime working hours. Employees in this role work from home and provide support such as scheduling appointments, verifying insurance, answering billing questions, and helping with prescription information. Strong communication skills, empathy, and knowledge of medical terminology are often required. Many positions also require experience with electronic health record systems and strict adherence to privacy regulations such as HIPAA.

How does a day shift remote medical customer service representative typically collaborate with healthcare providers and internal teams?

As a Day Shift Remote Medical Customer Service representative, you will regularly interact with healthcare providers, patients, and internal departments such as billing or clinical support. Communication is mostly handled through secure messaging, phone calls, or online collaboration platforms. Team meetings and daily check-ins are common to ensure everyone stays informed about updates, policy changes, and escalated cases. Effective collaboration is essential for resolving patient issues promptly and maintaining high service standards, even while working remotely.

What are the key skills and qualifications needed to thrive as a day shift remote medical customer service representative?

To thrive as a Day Shift Remote Medical Customer Service representative, you need a solid understanding of medical terminology, customer support principles, and typically a high school diploma or equivalent. Familiarity with CRM software, HIPAA compliance protocols, and telehealth platforms is commonly required. Excellent communication, problem-solving, and empathy are crucial soft skills for delivering effective patient support remotely. These skills and qualifications are important to ensure accurate information delivery, protect patient privacy, and maintain high customer satisfaction in a healthcare environment.

What is the difference between Day Shift Remote Medical Customer Service vs Night Shift Remote Medical Customer Service?

AspectDay Shift Remote Medical Customer ServiceNight Shift Remote Medical Customer Service
Work HoursTypically 8 AM - 4 PM or 9 AM - 5 PMUsually 8 PM - 4 AM or 9 PM - 5 AM
Certifications NeededBasic medical customer service certifications often preferredSame certifications as day shift, with additional night shift experience beneficial
Work EnvironmentRemote, quiet home office during daytime hoursRemote, quiet home office during nighttime hours
Employer & Industry UsageCommon in healthcare call centers, insurance companies, hospitalsSame as day shift, with some roles specifically requiring night coverage

Both roles involve providing customer support in healthcare settings remotely, with similar certifications and work environments. The main difference lies in the shift timing, which can affect work-life balance and scheduling preferences.

What cities are hiring for Day Shift Remote Medical Customer Service jobs?

Cities with the most Day Shift Remote Medical Customer Service job openings:

What are the most commonly searched types of Shift Remote Medical Customer Service jobs?

The most popular types of Shift Remote Medical Customer Service jobs are:

What states have the most Day Shift Remote Medical Customer Service jobs?

States with the most job openings for Day Shift Remote Medical Customer Service jobs include:

What are popular job titles related to Day Shift Remote Medical Customer Service jobs?

For Day Shift Remote Medical Customer Service jobs, the most frequently searched job titles are:

Day Shift Remote Medical Customer Service jobs near you
Infographic showing various Day Shift Remote Medical Customer Service job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $38,099 per year, or $18.3 per hour.

Customer Service Representative | Remote | Day shift

Remote

Zig Zag Inc
51 - 200 employees
Learn more about Zig Zag Incexternal

$16.50 - $22.25/hr

Other

Posted 9 days ago

Job description

Customer Service Representative

ZigZag is looking for outstanding Customer Service Representatives! The Customer Service Representative serves as the first point of contact for our clients' customers, responsible for delivering exceptional customer experiences while maintaining high service standards. This role focuses on providing efficient, professional service through multiple communication channels while ensuring KPIs and business objectives are met.

By using resources and problem-solving skills, the Customer Service Pro-active agent is responsible for resolving any orders that have any operational/tech issues in accordance with the company process and procedures.

Key Responsibilities

  • Be the friendly voice handling customer calls, chats, and emails
  • Keep communications professional and friendly with both customers and team members
  • Respond promptly to all customer inquiries while maintaining a personal touch
  • Master our shipping and tracking systems to provide efficient support

Problem Resolution

  • Turn frustrated customers into happy ones by solving shipping problems
  • Think creatively to find solutions for unique customer situations
  • Take ownership of issues from first contact to final resolution
  • Know when and how to escalate complex problems

Order Management & Documentation

  • Keep detailed, accurate notes for every customer interaction and order
  • Monitor and resolve any surcharges until cleared
  • Process refunds and claims according to company policies
  • Help customers with quotes, bookings, and cancellations

System & Data Management

  • Update and maintain accurate customer records in our CRM
  • Keep customer data secure and confidential
  • Track parcels and provide accurate delivery status updates
  • Process shipping information efficiently in our systems

Professional Development & Quality

  • Attend and actively participate in all training sessions
  • Submit quality scorecards to QA by required deadlines
  • Stay current with shipping services and company procedures and updates on the website
  • Meet or exceed quality and performance standards

Requirements

  • Minimum 1 year of customer service experience
  • Experience in logistics, courier, or transportation industry preferred
  • Proficient in Microsoft Office applications
  • Strong typing and data entry skills
  • Excellent verbal and written communication skills
  • Experience with CRM systems
  • Strong verbal & written skills
  • Active listening skills are essential
  • Ability to work within a team environment
  • Well-developed personal communications skills
  • Ability to address customer concerns/issues and provide problem solving resolution
  • Must be available for 1 week onsite training

ZigZag is committed to building a diverse, inclusive, and equitable workplace. We believe that talent knows no borders, and we welcome individuals from all backgrounds to help us shape the future of work. Guided by transparency and agility, we foster an environment where everyone is valued and empowered to thrive.

By submitting this application, you acknowledge that you have read and agree with the company's Privacy Policy.

Apply