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Day Shift Remote Medical Customer Service Jobs (NOW HIRING)

RemX

Remote- Medical Claims Specialist

Phoenix, AZ ยท On-site +1

$19/hr

Must be available to work any assigned 8-hour shift within these hours Key Responsibilities ... Excellent communication and customer service abilities. * Call center experience preferred but not ...

New

Integrated Management Strategies LLC

Remote Medical Coder

$19.25 - $24.25/hr

... and technical services. IMS is headquartered in the Washington, D.C. metropolitan area, with ... Medical Coder to join our healthcare consulting practice. The role is fully remote within the US.

TTEC

$17.06/hr

As a Customer Service Representative Overnight shift, working remotely in Canada , you'll be a part ... During a Typical Day, Youll Answer incoming communications from customers through inbound phone ...

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Day Shift Remote Medical Customer Service information

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How much do day shift remote medical customer service jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for day shift remote medical customer service in the United States is $18.32, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $20.19 per hour, depending on experience, location, and employer.

What is a day shift remote medical customer service representative?

A Day Shift Remote Medical Customer Service job involves assisting patients, healthcare providers, or insurance representatives with medical-related inquiries over the phone, email, or chat during typical daytime working hours. Employees in this role work from home and provide support such as scheduling appointments, verifying insurance, answering billing questions, and helping with prescription information. Strong communication skills, empathy, and knowledge of medical terminology are often required. Many positions also require experience with electronic health record systems and strict adherence to privacy regulations such as HIPAA.

How does a day shift remote medical customer service representative typically collaborate with healthcare providers and internal teams?

As a Day Shift Remote Medical Customer Service representative, you will regularly interact with healthcare providers, patients, and internal departments such as billing or clinical support. Communication is mostly handled through secure messaging, phone calls, or online collaboration platforms. Team meetings and daily check-ins are common to ensure everyone stays informed about updates, policy changes, and escalated cases. Effective collaboration is essential for resolving patient issues promptly and maintaining high service standards, even while working remotely.

What are the key skills and qualifications needed to thrive as a day shift remote medical customer service representative?

To thrive as a Day Shift Remote Medical Customer Service representative, you need a solid understanding of medical terminology, customer support principles, and typically a high school diploma or equivalent. Familiarity with CRM software, HIPAA compliance protocols, and telehealth platforms is commonly required. Excellent communication, problem-solving, and empathy are crucial soft skills for delivering effective patient support remotely. These skills and qualifications are important to ensure accurate information delivery, protect patient privacy, and maintain high customer satisfaction in a healthcare environment.

What is the difference between Day Shift Remote Medical Customer Service vs Night Shift Remote Medical Customer Service?

AspectDay Shift Remote Medical Customer ServiceNight Shift Remote Medical Customer Service
Work HoursTypically 8 AM - 4 PM or 9 AM - 5 PMUsually 8 PM - 4 AM or 9 PM - 5 AM
Certifications NeededBasic medical customer service certifications often preferredSame certifications as day shift, with additional night shift experience beneficial
Work EnvironmentRemote, quiet home office during daytime hoursRemote, quiet home office during nighttime hours
Employer & Industry UsageCommon in healthcare call centers, insurance companies, hospitalsSame as day shift, with some roles specifically requiring night coverage

Both roles involve providing customer support in healthcare settings remotely, with similar certifications and work environments. The main difference lies in the shift timing, which can affect work-life balance and scheduling preferences.

What cities are hiring for Day Shift Remote Medical Customer Service jobs?

Cities with the most Day Shift Remote Medical Customer Service job openings:

What are the most commonly searched types of Shift Remote Medical Customer Service jobs?

The most popular types of Shift Remote Medical Customer Service jobs are:

What states have the most Day Shift Remote Medical Customer Service jobs?

States with the most job openings for Day Shift Remote Medical Customer Service jobs include:

Day Shift Remote Medical Customer Service jobs near you
Infographic showing various Day Shift Remote Medical Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $38,099 per year, or $18.3 per hour.