ZipRecruiter

Log In

1

Customer Service Medical Assistant Jobs (NOW HIRING)

Optima Medical

Medical Assistant

Prescott Valley, AZ · On-site

$17.50 - $22.25/hr

Strong customer service skills * Medical Assistant Course Completion Diploma or CMA designation required. Why join our team? * Substantial growth opportunities * Leadership and mentoring * Resources ...

DELRAY MEDICAL GROUP PA

Medical Assistant

Delray Beach, FL · On-site

$17.25 - $22.25/hr

As a Medical Assistant, you will be preparing for each patient visit by preparing charts and ... The ideal candidate has strong customer service skills, an interest in learning more about a ...

New

Customer Service | Full-Time

Customer Service Agent

$15.75 - $21.25/hr

In this role, you'll assist customers with enquiries and provide excellent service. This is a wonderful opportunity to contribute to high-impact projects with some of the world's most iconic brands.

Customer Service | Full-Time

Customer Service Agent

Killeen, TX · On-site

$13.75 - $18.50/hr

We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision ...

PMC Medical

Medical Assistant

Clio, MI · On-site

$14.75 - $19/hr

Medical Assistant Opportunities Have you recently received an MA certification or have Medical ... Good clinical customer service skills including treating patients courteously, respectfully and ...

Nebraska Medicine

Medical Assistant

Omaha, NE · On-site

$17 - $21.75/hr

Prefer applicants with 1 year of healthcare customer service experience. Why Work at Nebraska ... Duties: Medical Assistant Serve as the first point of contact by greeting and welcoming patients ...

next page

Showing results 1-20

All JobsHealthcare JobsHospital JobsCustomer Service Representative JobsCustomer Service Medical Assistant Jobs

Customer Service Medical Assistant information

See salary details

$11

$20

$28

How much do customer service medical assistant jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for customer service medical assistant in the United States is $20.02, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $22.84 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Medical Assistant vs Medical Receptionist?

AspectCustomer Service Medical AssistantMedical Receptionist
CredentialsCPR certification, Medical Assistant certification (CMA or RMA)Typically no certification required, but some may have administrative or medical office certifications
Work EnvironmentClinics, outpatient facilities, hospitalsMedical offices, clinics, healthcare reception areas
Job DutiesPatient check-in, basic clinical tasks, assisting medical staff, patient communicationScheduling appointments, answering phones, managing patient records, front desk duties
Industry UsageHealthcare providers, clinics, hospitalsMedical offices, outpatient clinics, healthcare facilities

While both roles involve patient interaction and administrative tasks, the Customer Service Medical Assistant combines clinical duties with customer service, often requiring medical assisting certifications. In contrast, the Medical Receptionist primarily handles administrative and front desk responsibilities without clinical tasks or certifications.

What cities are hiring for Customer Service Medical Assistant jobs?

Cities with the most Customer Service Medical Assistant job openings:

What are popular job titles related to Customer Service Medical Assistant jobs?

For Customer Service Medical Assistant jobs, the most frequently searched job titles are:

Customer Service Medical Assistant jobs near you
Infographic showing various Customer Service Medical Assistant job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $41,651 per year, or $20 per hour.

Customer Access Representative & Medical Assistant-In-Training - Driver

Alamogordo, NM • On-site

Presbyterian Medical Services
Hospitals • 1 - 5K employees
Learn more about Presbyterian Medical Servicesexternal

$16 - $20/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

Presbyterian Medical Services rating

6.0

Company rating: 6.0 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

Job description


JOB CATEGORY: CUSTOMER SERVICE / MEDICAL ASSISTING / COMMUNITY HEALTH / INSURANCE / ADMINISTRATIVE
POSITION SUMMARY: This position includes duties as a Customer Access Representative and a Medical Assistant-in-Training. As a Customer Access Representative, it provides receptionist duties for the center and performs a variety of clerical duties including patient appointments and registration, management of patient flow, billing, and payment collections. As a Medical Assistant-in-Training, it assists the professional and para-professional staff in rendering health care. Must be enrolled in the PMS internal Medical Assistant training program for promotion to Medical Assistant II and complete the program within one year.
Responsibilities
REQUIREMENTS
EDUCATION AND/OR EXPERIENCE:
CUSTOMER ACCESS REPRESENTATIVE
  • High school diploma or general education degree (GED) required.
  • Six months experience in healthcare setting OR one year administrative and/or customer service background.
  • Computer experience required; ability to work with Windows-based programs strongly preferred.
  • Experience or training in customer service industry preferred.
  • Experience in medical billing preferred.
  • Bilingual Spanish / English or Navajo / English preferred.
MEDICAL ASSISTANT-IN-TRAINING
  • High school diploma or general education degree (GED) required.
  • Thorough knowledge of nursing aide duties preferred.
  • Must be deemed competent in phlebotomy within 120 days of hire.
  • Ability to speak Spanish or Navajo desired.
  • Must be enrolled in the PMS internal Medical Assistant training program for promotion to Medical Assistant II and complete the program successfully within one year. If the program is not completed successfully within one year, the employee will be demoted to Customer Access Representative & Medical Assistant I job title and compensation level
CERTIFICATES, LICENSES, REGISTRATIONS:
CUSTOMER ACCESS REPRESENTATIVE
  • If required to assist with state Centennial Care / Medicaid enrollment and/or NM Health Insurance Exchange (NMHIX) enrollment, must successfully complete required state and federal health insurance enrollment assistance training programs and obtain related certifications before providing enrollment services and maintain current while required to provide these services.
MEDICAL ASSISTANT-IN-TRAINING
  • Have or be able to obtain First Aid and BLS/CPR certification within 30 days of hire date. Certification must meet the requirements listed in the document "BLS / CPR / ACLS & First Aid Training Resources" posted on Staurolite. It is your responsibility to keep your certification current at all times.
SCREENING REQUIREMENTS:
BOTH POSITIONS:
This position requires successful completion of an initial post-offer of employment:
  • According to PMS Human Resources Policy 205.006, "Healthcare Personnel Testing & Immunization Requirements," this position must comply with required testing and immunizations. Testing and immunizations including TB, Hepatitis B (consent or waiver), Tdap, MMR, and Varicella, will be available at the employee's PMS health center. Influenza vaccines will be required according to dates set by the CDC and NMDOH.
CUSTOMER ACCESS REPRESENTATIVE
  • If required to assist with NM Health Insurance Exchange (NMHIX) enrollment, this position requires successful completion of a Criminal Records Check conducted by the NM Insurance Exchange as a part of their assistor's application process, prior to providing these services.
DRIVING REQUIREMENTS:
  • Must possess and maintain a valid Driver's License.
  • Must provide a current motor vehicle record.
  • Must submit to a motor vehicle record check on an as needed basis and must maintain a satisfactory driving record that is within the limitations of PMS Human Resources Policy II.D.3, Automobile Usage, and applicable state and federal laws.
  • Must comply with PMS Policies on Automobile Usage, II.D.3, Drug Free Workplace, III.H and applicable state and federal laws.
  • May be required to complete transportation related trainings.
ABOUT PMS
  • Founded in 1969, PMS is a non-profit organization with over 1,300 employees providing services at 100+ locations in New Mexico.
  • Our diverse services include primary care, dental, behavioral health, early childhood education, supportive living, and senior programs.
  • We concentrate our resources on meeting the needs of underserved areas of New Mexico.
  • We operate the largest network of federally qualified health centers in the state.
  • PMS is not affiliated with Presbyterian Healthcare Services, Presbyterian Hospitals or Presbyterian Health Plan.
WHY PMS?
  • Mission-driven organization
  • Competitive salaries
  • Nine paid holidays and generous PTO
  • Medical, dental & vision insurance
  • Free Life & LTD coverage
  • Free discretionary pension plan contribution
  • Employee recognition and engagement activities
  • Robust training program
  • Tuition Reimbursement

EOE/AA/M/F/SO/Vet/Disability

What Presbyterian Medical Services employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Presbyterian Medical Services logo

About Presbyterian Medical Services

Sourced by ZipRecruiter

At Presbyterian Medical Services, we believe that the best way to improve community health and wellbeing is for everyone to work together. That’s why we work collaboratively with community groups, school districts, local providers, hospitals, and governments at every level. Together, we develop programs and services that meet the needs of the people living within these communities, and we continue expanding into communities that invite our involvement.

Industry

Hospitals

Company size

1,001 - 5,000 Employees

Headquarters location

Sante Fe, NM, US

Year founded

1969

View All Presbyterian Medical Services Jobs

Apply