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Day Micros Pos Jobs (NOW HIRING)

Hyatt

Substitute Guest Services Attendant

New York, NY · On-site

$32.86 - $43.81/hr

Click here to spend a 'day in the life' of a hospitality professional at a full-service hotel via ... Monitor orders placed through MICROS POS system * Takes pre-orders for future meal periods and ...

Q39 LLC INC

Carryout

Overland Park, KS

$6.88/hr

... the business day, clean and close carry out stations per Q39 procedures. Follow equipment ... Micros POS or similar and tablet. Ability to work in fast paced environment while maintaining ...

Inficare Technologies

POS Engineer

Boston, MA · On-site

$134K - $177K/yr

Boston Support Center, MA (4 days onsite) Must Have(s): * 5 years high volume POS engineering ... o Oracle MICROS o HP (or similar vendors) • Understands hardware lifecycle realities (long ...

Inficare Technologies

POS Engineer

Boston, MA · On-site

$134K - $177K/yr

Boston Support Center, MA (4 days onsite) Must Have(s): * 5 years high volume POS engineering ... o Oracle MICROS o HP (or similar vendors) • Understands hardware lifecycle realities (long ...

TEKsystems

C# Developer (POS Applications)

Bethesda, MD · Hybrid

$55 - $75/hr

Hybrid - 4 days onsite, 1 day remote Experience Level: Mid-Level Employment Type: Contract Position ... Experience working with Oracle MICROS Simphony or other enterprise POS systems. * Experience ...

Q39 LLC INC

Restaurant Carryout

Lawrence, KS · On-site

$6/hr

... the business day, clean and close carry out stations per Q39 procedures. Follow equipment ... with Micros POS or similar and tablet. • Ability to work in fast paced environment while ...

Norwegian Cruise Line

Night Auditor

Miami, FL · On-site

$14.25 - $19.25/hr

End of Day processes including but not limited to guest check collection, verification and filing ... Micros POS and Fidelio, post crew discounts to allowance accounts, destinations daily balance ...

Chartwell Hospitality

Barista/Cashier

Franklin, TN · On-site

$14.75 - $17/hr

... day around. You'll be part of a hospitality team serving travelers, business guests, and Franklin ... Operate the MICROS POS system accurately and efficiently while handling guest orders and payments.

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Day Micros Pos information

What is the difference between Day Micros Pos vs Day Shift Supervisor?

AspectDay Micros PosDay Shift Supervisor
Primary RoleAssisting customers with POS systems, processing transactions, and technical supportOverseeing daily shift operations, managing staff, and ensuring customer service standards
Required CredentialsBasic technical knowledge, POS system training, possibly retail experienceLeadership skills, experience in retail or hospitality, sometimes supervisory certification
Work EnvironmentRetail or hospitality settings, technical support environmentStore or restaurant floor, management setting

The main difference between Day Micros Pos and Day Shift Supervisor is that the former focuses on technical support and transaction processing, while the latter manages staff and oversees daily operations. Both roles are essential in retail and hospitality industries, but they serve different functions within the team.

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Infographic showing various Day Micros Pos job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 27% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Substitute Guest Services Attendant

Hyatt

New York, NY • On-site

$32.86 - $43.81/hr

Full-time

Posted 12 days ago

Hyatt Hotels rating

7.1

Company rating: 7.1 out of 10

Based on 255 frontline employees who took The Breakroom Quiz

23rd of 108 rated hotels

Job description

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.
 
The Guest Service attendant is at the heart of the hotel and is in many instances the first and last interaction our guests have with us. This position is responsible for handling incoming and outgoing phone calls; responding to guest requests; learning and disseminating basic hotel information; and being knowledgeable of procedures and techniques necessary for the smooth operation of the department. The Guest Service attendant is required to display exceptional customer service, possess excellent phone manner, a working knowledge of computers and phone systems and be able to think and act independently as appropriate for situations that may arise. Additionally, the Guest Service attendant will take food orders for room service over the telephone and processes payment and tips for all purchases made through phone service. Other duties as required.
 
Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards.  Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
Click here to spend a ‘day in the life’ of a hospitality professional at a full-service hotel via our virtual reality experience.

JOB FUNCTIONS

  • Answer incoming calls both internally and externally in accordance with department standards
  • Connecting guests and employees to the appropriate extensions
  • Verify guest information via OPERA PMS
  •  Be familiar with hotel, its services and the local area
  •  Following through in resolving guest issues and/or requests accurately
  • Log guest requests for Engineering, Housekeeping and Security via specialized software solution designated by the hotel HotSOS
  • Coordinate amenity requests and secure payment for external requests 
  •  Coordinate guest requests with minibar team
  • Rings up check, gives to servers on duty, posts all checks on MICROS POS system
  • Monitor orders placed through MICROS POS system
  • Takes pre-orders for future meal periods and communicates them to fellow team members Verifies mode of payment and receives clearance on credit purchases
  • Balances cash receipts at end of shift, prepares recap sheet 
  • Calculates charge tips and service charges and records in tip log, loads tip distribution directly into Evention

QUALIFICATIONS

ESSENTIAL:

  • At least 1 year experience in telephone operator experience in large telecommunications department or reservations experience.
  • At least one year cashiering experience (preferably computerized) or a combination of education and experience that provides the skills required for the position.

DESIRABLE:

  • H.S. graduate
  • Previous hotel experience

KNOWLEDGE, SKILLS, & ABILITIES:

ESSENTIAL:

  • Excellent communication skills; fluent in English
  • Self-Efficacy
    • Telephone terminology and operator assistance.
    • Speak clearly and good listening skills in order to provide assistance to callers.
    • Working quickly and under pressure.
    • Directing callers to appropriate departments or areas.
    • Follow Hyatt grooming standards
  • Service Orientation
    • Handle heavy phone volume with good listening skills
    • Communicate effectively both verbally and in writing.
    • Handle pressure, maintain calm at all times, interact with both guests and staff and show good judgment.
    • Take messages accurately.
    • Answer calls following established procedures.
  • Problem Solving (Measuring abilities to think strategically, to create solutions to complex situations.)
    • Perform mathematical computations and complete standard written reports.
    • Work under pressure and meet deadlines.
    •  A quick-thinking problem solver able to find alternative solutions
  • Physical Abilities
    • Sit for long period of time.
  • Group Process & Team Building (Measuring needs for collaboration, affiliation, and teamwork.)
    • Follow instructions from unit manager.
    • Flexibility to work various shifts and weekends if called upon to do so
    • Creativity (Measuring aspects of innovation, creativity and curiosity.)
    • Ethical Awareness (Measuring concerns of fairness, equity, integrity, and ethics.)
    • Be both discreet and cooperative when dealing with guests and staff.
    • Computer Knowledge
    • Knowledge of computerized register and terminal.
    • Use a calculator and computer to post into a computerized system.

DESIRABLE:

  • Self-Efficacy
    • Telephone console systems.
    • Knowledge of MICROS system
    • Knowledge of OPERA PMS
    • Knowledge of HotSOS
  • Knowledge of a second language (especially French, Italian, Russian, Spanish, German and Japanese)
  • Sensitivity to Diversity (Measuring sensitivities to individual cultural and ethnic differences.)

  Salary Range - $32.8583 - $43.8111 per hour

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

What Hyatt Hotels employees say

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Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Hyatt

Sourced by ZipRecruiter

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best, and fastest-growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands, and business lines can open the door for exciting career and growth opportunities for our colleagues. As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.

Industry

Hospitality services

Company size

10,000+ Employees

Headquarters location

Chicago, IL, US

Year founded

1957

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