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Data Innovations Jobs (NOW HIRING)

Data Innovations

Support Engineer 1

$40K - $56K/yr

The Data Innovations Support Engineer 1 provides high quality, world class technical support to Data Innovations' customers and Business Partners on our software products, services and general ...

Data Innovations

Support Engineer 1

Colchester, VT · On-site

$40K - $56K/yr

The Data Innovations Support Engineer 1 provides high quality, world class technical support to Data Innovations' customers and Business Partners on our software products, services and general ...

Data Innovations LLC

The Data Innovations Laboratory Solution Consultant's main focus is to help customers achieve their clinical laboratory software connectivity goals and/or optimize a customer's clinical laboratory ...

Data Innovations LLC

$125 - $150/hr

Data Innovations (DI) provides laboratories around the world with solutions that range from connectivity to full workflow management. Standardization, flexibility, control and quality are some of the ...

Microsoft

Senior Applied Scientist

Redmond, WA · On-site

Responsibilities : • Drive modeling and data innovations for ad interaction outcome prediction under partial and noisy feedback. • Focus on building estimated conversion models, designing data ...

Data Innovations LLC

$69K - $85K/yr

Summary The Data Innovations Accounting Analyst II primary responsibilities are to oversee, ensure accuracy in maintaining, preparing, and analyzing financial data and transactions as it relates to ...

Data Innovations LLC

$98K - $121K/yr

... from Data Innovations Knowledge of laboratory information systems (LIS), analytical instrumentation, and automation systems Working knowledge of HL7, FHIR, ASTM, or similar medical device ...

SmartIPlace

Beaker Analyst (CP/AP)

Eden Prairie, MN · On-site

Experience with instrument and middleware integration such as Safetrace, Data Innovations, RALS and ISTAT. Applicant should be comfortable with CP, AP, Rules, and Instrument Configuration Clinical ...

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How much do data innovations jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for data innovations in the United States is $36.31, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $48.80 per hour, depending on experience, location, and employer.

What is a Data Innovations?

A Data Innovations job typically involves developing, managing, and optimizing data processes, tools, or systems to improve data quality, accessibility, and insights. Professionals in this role work with data platforms, automation, and analytics to drive innovation and efficiency in business operations. Responsibilities may include data integration, workflow automation, and collaborating with stakeholders to enhance data-driven decision-making.

What are the typical daily responsibilities of someone working in Data Innovations?

Professionals in Data Innovations roles spend their days developing and testing new data models, exploring emerging technologies, and collaborating with cross-functional teams to solve unique business challenges. They may gather and cleanse data, run experiments to validate hypotheses, and communicate insights to both technical and non-technical stakeholders. Regular tasks can also include researching industry trends and identifying ways to improve processes with data-driven solutions. This dynamic environment requires continuous learning and creative thinking, making every day both challenging and rewarding.

What are the key skills and qualifications needed to thrive in Data Innovations, and why are they important?

To thrive in a Data Innovations role, you need a strong background in data analytics, statistical modeling, and creative problem-solving, often supported by a degree in computer science, data science, or a related field. Familiarity with tools such as Python, R, SQL, and machine learning platforms, as well as certifications like AWS Certified Data Analytics, is highly valuable. Outstanding communication, adaptability, and collaboration are crucial for translating complex findings into actionable business solutions. These skills enable you to identify, design, and implement innovative data-driven strategies that create a competitive advantage for organizations.

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Data Innovations jobs near you
Infographic showing various Data Innovations job openings in the United States as of September 2026, with employment types broken down into 1% Internship, 1% As Needed, 84% Full Time, 11% Part Time, and 3% Contract. Highlights an 85% Physical, 3% Hybrid, and 12% Remote job distribution, with an average salary of $75,518 per year, or $36.3 per hour.

Support Engineer 1

Remote

Data Innovations
Health Care and Social Assistance • 201 - 500 employees
Learn more about Data Innovationsexternal

$40K - $56K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago

Job description

The Data Innovations Support Engineer 1 provides high quality, world class technical support to Data Innovations' customers and Business Partners on our software products, services and general instrument interfacing. The Support Engineer 1 is expected to handle entry level customer calls and cases, escalating complex issues to senior staff or Management.
Responsibilities:
  • Develop working knowledge on Data Innovations' products and how to troubleshoot the different areas of the products
  • Provide outstanding customer support to Data Innovations' customers on our software products.
  • Promptly respond to customer requests for support and provide timely resolutions to issues raised.
  • Demonstrate excellent customer service skills while interacting with customers and partners.
  • Assist in developing and maintaining internal work instructions and other internal documentation.
  • Manage multiple customer issues simultaneously.
  • Drive excellence through quality closures of cases.
  • Thoroughly document customer interactions, efforts and resolutions for future use and review.
  • Efficiently escalate issues following department process for rapid resolution.
  • Provide input on ways to continuously improve the customer experience and department processes
  • Participate in rotating shifts to provide after-hours emergency support.
  • Professionally answer incoming calls and route them to appropriate resource(s).
  • Troubleshoot customer escalations regarding product issues and log the incident in to the tracking system.

Requirements
Knowledge, Skills, and Abilities:
  • Excellent customer service skills
  • Ability to communicate and understand technical language
  • Strong interpersonal and communications skills
  • Problem solving capability
  • Collaborative team player
  • Ability to prioritize, manage time effectively and multitask
  • Must comply with and pass initial background check and drug screening, as well as subsequent background checks, drug screenings and vaccine requirements as required by customer contracts
  • Must comply with company vaccination policy
  • Ability to follow DI's policies and procedures

Physical Requirements/Working Conditions:
While performing duties of this job, the employee is predominately functioning in a sedentary light office position with high frequency of telephone communication, keyboarding, and computer.
Preferred skills and experience:
In addition to the above requirements, the ideal employee/candidate will have experience with the following:
  • LIS (laboratory information system) software exposure

Education and/or Experience
Bachelor's degree or a combination of education and experience where comparable knowledge and skills can be obtained.
Supervision Level
This person reports to a Customer Service Manager.
Compensation and Benefits
  • Salary Range: $40,000 - $56,600 (Compensation will vary based on skills and experience)
  • Bonus Eligibility: Full-time, non-sales employees are eligible for DI's annual bonus plan based on company and individual performance.
  • Benefits: DI offers a competitive benefits package including medical, dental, vision, basic life insurance, paid holidays, paid time off, and a 401(k) matching plan.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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