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Data Innovations Jobs in Austin, TX (NOW HIRING)

American Innovations

Technical Support, Tier 1

Austin, TX · On-site

$37K - $46K/yr

... and data integrity * Troubleshooting rugged field tablets, Bluetooth peripherals, wireless connectivity, and American Innovations software applications. * Configure and pair Bluetooth peripheral ...

Behavioral Innovations

Behavioral Technician

Kyle, TX · On-site

$21/hr

Behavioral Innovations is hiring Entry-Level Behavioral Technicians / Registered Behavior ... Collect and record behavioral data * Support skill development, communication, and social ...

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How much do data innovations jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for data innovations in Austin, TX is $35.62, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $47.88 per hour, depending on experience, location, and employer.

What is a Data Innovations?

A Data Innovations job typically involves developing, managing, and optimizing data processes, tools, or systems to improve data quality, accessibility, and insights. Professionals in this role work with data platforms, automation, and analytics to drive innovation and efficiency in business operations. Responsibilities may include data integration, workflow automation, and collaborating with stakeholders to enhance data-driven decision-making.

What are the typical daily responsibilities of someone working in Data Innovations?

Professionals in Data Innovations roles spend their days developing and testing new data models, exploring emerging technologies, and collaborating with cross-functional teams to solve unique business challenges. They may gather and cleanse data, run experiments to validate hypotheses, and communicate insights to both technical and non-technical stakeholders. Regular tasks can also include researching industry trends and identifying ways to improve processes with data-driven solutions. This dynamic environment requires continuous learning and creative thinking, making every day both challenging and rewarding.

What are the key skills and qualifications needed to thrive in Data Innovations, and why are they important?

To thrive in a Data Innovations role, you need a strong background in data analytics, statistical modeling, and creative problem-solving, often supported by a degree in computer science, data science, or a related field. Familiarity with tools such as Python, R, SQL, and machine learning platforms, as well as certifications like AWS Certified Data Analytics, is highly valuable. Outstanding communication, adaptability, and collaboration are crucial for translating complex findings into actionable business solutions. These skills enable you to identify, design, and implement innovative data-driven strategies that create a competitive advantage for organizations.

What are popular job titles related to Data Innovations jobs in Austin, TX?

For Data Innovations jobs in Austin, TX, the most frequently searched job titles are:

What job categories do people searching Data Innovations jobs in Austin, TX look for?

The top searched job categories for Data Innovations jobs in Austin, TX are:

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Cities near Austin, TX with the most Data Innovations job openings:

Data Innovations jobs near you
Infographic showing various Data Innovations job openings in Austin, TX as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 11% Part Time, and 4% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $74,098 per year, or $35.6 per hour.

Technical Support, Tier 1

American Innovations

Austin, TX • On-site

$37K - $46K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

About American Innovations
American Innovations helps customers keep their field operations running - our technology and support teams are the front line for the people who rely on our products and services every day. We're looking for people who take ownership, communicate clearly, and enjoy solving problems for others.
About the Role
As a Technical Support Representative, Tier 1, you'll be the first point of contact for customers troubleshooting tablet, connectivity, and account issues - by phone and chat. You'll resolve issues directly, document them clearly, and help spot patterns that make the product and knowledge base better over time. This is a hands-on, high-contact role: your work shapes how customers experience American Innovations.
What You'll Do
  • Provide responsive, high-quality customer support over phone and chat to both external customers and internal teams [JL1]
  • Create and maintain detailed, accurate support tickets to ensure clean case history and data integrity
  • Troubleshooting rugged field tablets, Bluetooth peripherals, wireless connectivity, and American Innovations software applications.
  • Configure and pair Bluetooth peripheral hardware devices
  • Resolve common login and multi-factor authentication (MFA) issues
  • Support tablet devices remotely using remote console tools
  • Use the knowledge base to deliver fast, accurate solutions to customer requests
  • Triage technical issues effectively and route them to the right team when needed
  • Flag recurring ticket trends to Tier 2, your Team Lead, or the Technical Support Manager
  • Identify gaps in support documentation and contribute new or improved knowledge base articles
  • Collaborate cross-functionally with other teams to resolve and close customer cases
  • Contribute ideas for improving team processes and the broader customer support experience
  • Meet or exceed established service level, quality, and customer satisfaction goals

What We Can Offer You
  • Competitive Medical/Dental/Vision Insurance
  • Company Provided Life and Disability Insurance
  • Paid Family Leave
  • Matching 401k
  • Supportive and collaborative work environment
  • A rewarding culture with a focus on positive business practices and protecting the environment

Requirements
What You'll Bring
  • 2+ years of experience in technical support or a help desk environment
  • 2+ years of experience in a customer-facing service role
  • Strong written and verbal communication skills
  • Hands-on experience with help desk / ticketing software
  • Experience using remote support tools (e.g., TeamViewer, LogMeIn, or similar)
  • Practical experience troubleshooting common network connectivity issues
  • Working familiarity with Windows and iOS operating systems
  • Curiosity and willingness to learn new technologies
  • A collaborative, team-oriented approach to problem-solving

Nice to Have
• Bilingual in English and Spanish
• Experience in the oil, gas, or electrical industry
Location & Schedule
This role is based in Austin, TX, on a hybrid schedule.
Monday, Tuesday, and Thursday: Onsite
Wednesday and Friday: Remote
Successful applicants must be eligible to work in the US (visa sponsorship is not provided at this time) and must be able to pass a pre-employment background and drug test. American Innovations is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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