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Manager Data Innovations Jobs (NOW HIRING)

Data Innovations

Support Engineer 1

Colchester, VT · On-site

$40K - $56K/yr

... Management. Responsibilities: * Develop working knowledge on Data Innovations' products and how to troubleshoot the different areas of the products * Provide outstanding customer support to Data ...

Data Innovations

Support Engineer 1

$40K - $56K/yr

... Management. Responsibilities: * Develop working knowledge on Data Innovations' products and how to troubleshoot the different areas of the products * Provide outstanding customer support to Data ...

Data Innovations LLC

Working knowledge of or ability to learn Data Innovations' products* Excellent interpersonal and presentation skills* Excellent analytical and problem solving skills* Effectively manage multiple ...

QuidelOrtho

Informatics Sales Manager

San Diego, CA · On-site

The Informatics Sales Manager will be responsible for overseeing QuidelOrtho Results Manager informatics sales and managing current Data Innovations placements with Vitros Automation Solutions.

Midea

Project Manager - Data Center

Plano, TX · On-site

$113K/yr

... innovations that surprise and delight, creating moments to cherish at home. Midea's lineup of ... on-site management of data center HVAC equipment from arrival, installation, commissioning ...

Midea

Project Manager - Data Center

Plano, TX

$113K/yr

... innovations that surprise and delight, creating moments to cherish at home. Midea's lineup of ... on-site management of data center HVAC equipment from arrival, installation, commissioning ...

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How much do manager data innovations jobs pay per year?

As of Sep 12, 2026, the average yearly pay for manager data innovations in the United States is $97,145.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,000.00 and $125,500.00 per year, depending on experience, location, and employer.

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Manager Data Innovations jobs near you
Infographic showing various Manager Data Innovations job openings in the United States as of September 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $97,145 per year, or $46.7 per hour.

Support Engineer 1

Colchester, VT • On-site

Data Innovations
Health Care and Social Assistance • 201 - 500 employees
Learn more about Data Innovationsexternal

$40K - $56K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

Job description

The Data Innovations Support Engineer 1 provides high quality, world class technical support to Data Innovations’ customers and Business Partners on our software products, services and general instrument interfacing. The Support Engineer 1 is expected to handle entry level customer calls and cases, escalating complex issues to senior staff or Management.

Responsibilities:

  • Develop working knowledge on Data Innovations’ products and how to troubleshoot the different areas of the products
  • Provide outstanding customer support to Data Innovations’ customers on our software products.
  • Promptly respond to customer requests for support and provide timely resolutions to issues raised.
  • Demonstrate excellent customer service skills while interacting with customers and partners.
  • Assist in developing and maintaining internal work instructions and other internal documentation.
  • Manage multiple customer issues simultaneously.
  • Drive excellence through quality closures of cases.
  • Thoroughly document customer interactions, efforts and resolutions for future use and review.
  • Efficiently escalate issues following department process for rapid resolution.
  • Provide input on ways to continuously improve the customer experience and department processes
  • Participate in rotating shifts to provide after-hours emergency support.
  • Professionally answer incoming calls and route them to appropriate resource(s).
  • Troubleshoot customer escalations regarding product issues and log the incident in to the tracking system.

Requirements

Knowledge, Skills, and Abilities:

  • Excellent customer service skills
  • Ability to communicate and understand technical language
  • Strong interpersonal and communications skills
  • Problem solving capability
  • Collaborative team player
  • Ability to prioritize, manage time effectively and multitask
  • Must comply with and pass initial background check and drug screening, as well as subsequent background checks, drug screenings and vaccine requirements as required by customer contracts
  • Must comply with company vaccination policy
  • Ability to follow DI’s policies and procedures

Physical Requirements/Working Conditions:

While performing duties of this job, the employee is predominately functioning in a sedentary light office position with high frequency of telephone communication, keyboarding, and computer.

Preferred skills and experience:

In addition to the above requirements, the ideal employee/candidate will have experience with the following:

  • LIS (laboratory information system) software exposure

 

Education and/or Experience

Bachelor’s degree or a combination of education and experience where comparable knowledge and skills can be obtained.

Supervision Level

This person reports to a Customer Service Manager.

Compensation and Benefits 
  • Salary Range: $40,000 - $56,600 (Compensation will vary based on skills and experience) 
  • Bonus Eligibility: Full-time, non-sales employees are eligible for DI’s annual bonus plan based on company and individual performance.
  • Benefits: DI offers a competitive benefits package including medical, dental, vision, basic life insurance, paid holidays, paid time off, and a 401(k) matching plan.  

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