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Manager Data Innovations Jobs (NOW HIRING)

Data Innovations

Support Engineer 1

$40K - $56K/yr

... Management. Responsibilities: * Develop working knowledge on Data Innovations' products and how to troubleshoot the different areas of the products * Provide outstanding customer support to Data ...

Data Innovations

Support Engineer 1

Colchester, VT · On-site

$40K - $56K/yr

... Management. Responsibilities: * Develop working knowledge on Data Innovations' products and how to troubleshoot the different areas of the products * Provide outstanding customer support to Data ...

TEKsystems

Epic HB Analyst

Boston, MA

$85 - $90/hr

Experience with Data Innovations (DI) is highly desired, with select roles requiring hands-on DI ... Testing, validation, defect management, and deployment readiness Responsibilities: * Execute ...

New

SHRM

Manager, Data Insights

Alexandria, VA · Hybrid

... innovations impacting todays evolving workplaces. With nearly 340,000 members in 180 countries ... data, uncover new insights, and take action. Reporting & Dashboard Development * Develop and manage ...

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How much do manager data innovations jobs pay per year?

As of Jul 10, 2026, the average yearly pay for manager data innovations in the United States is $97,145.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,000.00 and $125,500.00 per year, depending on experience, location, and employer.
What cities are hiring for Manager Data Innovations jobs? Cities with the most Manager Data Innovations job openings:
What are the most commonly searched types of Data Innovations jobs? The most popular types of Data Innovations jobs are:
What states have the most Manager Data Innovations jobs? States with the most job openings for Manager Data Innovations jobs include:
Manager Data Innovations jobs near you
Infographic showing various Manager Data Innovations job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, and 3% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $97,145 per year, or $46.7 per hour.
Support Engineer 1

Support Engineer 1

Data Innovations

Remote

$40K - $56K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Job description

The Data Innovations Support Engineer 1 provides high quality, world class technical support to Data Innovations' customers and Business Partners on our software products, services and general instrument interfacing. The Support Engineer 1 is expected to handle entry level customer calls and cases, escalating complex issues to senior staff or Management.
Responsibilities:
  • Develop working knowledge on Data Innovations' products and how to troubleshoot the different areas of the products
  • Provide outstanding customer support to Data Innovations' customers on our software products.
  • Promptly respond to customer requests for support and provide timely resolutions to issues raised.
  • Demonstrate excellent customer service skills while interacting with customers and partners.
  • Assist in developing and maintaining internal work instructions and other internal documentation.
  • Manage multiple customer issues simultaneously.
  • Drive excellence through quality closures of cases.
  • Thoroughly document customer interactions, efforts and resolutions for future use and review.
  • Efficiently escalate issues following department process for rapid resolution.
  • Provide input on ways to continuously improve the customer experience and department processes
  • Participate in rotating shifts to provide after-hours emergency support.
  • Professionally answer incoming calls and route them to appropriate resource(s).
  • Troubleshoot customer escalations regarding product issues and log the incident in to the tracking system.

Requirements
Knowledge, Skills, and Abilities:
  • Excellent customer service skills
  • Ability to communicate and understand technical language
  • Strong interpersonal and communications skills
  • Problem solving capability
  • Collaborative team player
  • Ability to prioritize, manage time effectively and multitask
  • Must comply with and pass initial background check and drug screening, as well as subsequent background checks, drug screenings and vaccine requirements as required by customer contracts
  • Must comply with company vaccination policy
  • Ability to follow DI's policies and procedures

Physical Requirements/Working Conditions:
While performing duties of this job, the employee is predominately functioning in a sedentary light office position with high frequency of telephone communication, keyboarding, and computer.
Preferred skills and experience:
In addition to the above requirements, the ideal employee/candidate will have experience with the following:
  • LIS (laboratory information system) software exposure

Education and/or Experience
Bachelor's degree or a combination of education and experience where comparable knowledge and skills can be obtained.
Supervision Level
This person reports to a Customer Service Manager.
Compensation and Benefits
  • Salary Range: $40,000 - $56,600 (Compensation will vary based on skills and experience)
  • Bonus Eligibility: Full-time, non-sales employees are eligible for DI's annual bonus plan based on company and individual performance.
  • Benefits: DI offers a competitive benefits package including medical, dental, vision, basic life insurance, paid holidays, paid time off, and a 401(k) matching plan.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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