Job Summary:
Salesforce is the #1 AI CRM, where innovation is a way of life. Slack is seeking a Staff Software Engineer to join the Data Infrastructure team, responsible for building secure and scalable data infrastructure that powers analytics and data-driven decision-making. The role involves designing, developing, and operating core data services while ensuring uptime, reliability, and performance.
Responsibilities:
• Design, build, and operate reliable and scalable data infrastructure powering Slack’s analytics, ML, and data-driven decision-making.
• Serve as DRI for multiple core data services specifically on our analytics infrastructure (e.g., StarRocks, Pinot, and Trino), ensuring uptime, reliability, and our compute and orchestration services (e.g., Airflow, Temporal, EMR, Hive Metastore).
• Drive improvements in security, cost efficiency, and developer experience across our data infrastructure.
• Build automation and self-service tools that empower our team and other data teams to easily adopt and manage data workflows.
• Collaborate closely with data engineering, platform, and security teams to design scalable, well-governed solutions.
• Build and enhance our observability, monitoring, and alerting on our services via Grafana and related tooling.
• Partner with other staff and senior engineers to define best practices, technical standards, and support models for Slack’s data ecosystem.
• Mentor and coach other engineers, modeling ownership, collaboration, and operational excellence.
Qualifications:
Required:
• U.S. Citizenship or Permanent Residency. We are unable to provide visa sponsorship for this role.
• 10+ years of software, platform, or infrastructure engineering experience, including time spent supporting data-intensive systems or data platforms.
• Excellent communication skills and the ability to collaborate across cross-functional teams.
• Proven experience in building, deploying, and operating distributed infrastructure at scale.
• Strong technical background with big data and infrastructure technologies — such as Pinot, StarRocks, Trino, EMR, Airflow, Hive Metastore, Kubernetes, or equivalent systems.
• Proficiency in Python, Golang, Bash, and SQL.
• Proficiency with CI/CD (GitHub Actions), Vault, Terraform, Chef, and Grafana.
• Deep understanding of infrastructure reliability, observability, and cost efficiency principles.
• Hands-on experience supporting data pipelines or data engineering workflows is a strong plus.
• A strong sense of ownership and a drive to deliver high-impact, autonomous results.
Company:
Slack is a cloud-based communication and collaboration platform for teams. It is a sub-organization of Salesforce. Founded in 2009, the company is headquartered in San Francisco, USA, with a team of 1001-5000 employees. The company is currently Late Stage.