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Data Entry Customer Service Representative Jobs in California

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Data Entry Customer Service Representative information

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$26

How much do data entry customer service representative jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for data entry customer service representative in California is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.62 per hour, depending on experience, location, and employer.

What is a data entry customer service representative?

Data Entry Customer Service Representatives are professionals who manage customer information and interactions by entering, updating, and maintaining data in computer systems. They handle customer inquiries, resolve issues, and ensure that records are accurate and up to date. These representatives often work in call centers or office environments, supporting customer service teams by providing administrative support and accurate data entry. Their role is critical in ensuring smooth operations and customer satisfaction for businesses.

What are the key skills and qualifications needed to thrive as a data entry customer service representative?

To thrive as a Data Entry Customer Service Representative, you need strong keyboarding skills, attention to detail, and a high school diploma or equivalent educational background. Familiarity with customer relationship management (CRM) software, spreadsheets, and data entry systems is typically required. Exceptional communication, problem-solving abilities, and patience are vital soft skills for effectively assisting customers and managing inquiries. These skills ensure accuracy in data handling, efficient customer interactions, and overall satisfaction in a fast-paced support environment.

What are the common challenges faced by data entry customer service representatives, and how can they be managed?

Data Entry Customer Service Representatives often face challenges such as managing large volumes of data with tight deadlines and maintaining accuracy while handling repetitive tasks. They may also encounter difficult customer interactions that require patience and strong communication skills. To manage these challenges, it helps to stay organized, use productivity tools, and regularly take short breaks to avoid fatigue. Collaborating with team members and seeking feedback can also improve efficiency and data quality.

What is the difference between Data Entry Customer Service Representative vs Data Entry Specialist?

AspectData Entry Customer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skills
Work EnvironmentCustomer service centers, call centers, remote
Employer & IndustryCustomer service departments across various industries
Search & Comparison IntentUnderstanding roles involving data entry combined with customer interaction

The Data Entry Customer Service Representative primarily handles data entry tasks while assisting customers, often in call centers or online support. In contrast, a Data Entry Specialist focuses solely on inputting and managing data without direct customer interaction. Both roles require accuracy and computer skills, but the Customer Service role emphasizes communication skills and customer support experience.

Is data entry customer service representative hard to learn?

Data entry customer service representatives typically find the role straightforward to learn, as it mainly involves basic computer skills, data management, and customer interaction. Training usually covers specific software tools and company procedures, making it accessible for most individuals with attention to detail and good communication skills.

What are popular job titles related to Data Entry Customer Service Representative jobs in California?

For Data Entry Customer Service Representative jobs in California, the most frequently searched job titles are:

What job categories do people searching Data Entry Customer Service Representative jobs in California look for?

The top searched job categories for Data Entry Customer Service Representative jobs in California are:

Data Entry Customer Service Representative jobs near you
Infographic showing various Data Entry Customer Service Representative job openings in California as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $38,586 per year, or $18.6 per hour.

SD-Data Entry & Customer Service Representative

San Marcos, CA • On-site

American Leak Detection of Canyon Country, CA
See more jobs at American Leak Detection of Canyon Country, CAexternal

$15/hr

Other

Medical, Retirement, PTO

Re-posted 24 days ago

Job description

Data Entry/Customer Service Representative (CSR)

Founded over 40 years ago, American Leak Detection is the world leader in the accurate, non-destructive detection of hidden water, sewer, gas and swimming pool leaks. American Leak Detection sets the standard for non-invasive leak detection and repair using proprietary methods and the most advanced, sophisticated technology. Our customers include residential homeowners and industry professionals like plumbers, building contractors, insurance adjusters, apartment managers, drain cleaners, restoration specialists, and municipalities.

American Leak Detection is looking for a proactive, service-oriented worker with a positive attitude to join our team as a Data Entry/Customer Service Representative (CSR). Great candidates will be a seamless liaison between customers and our service technicians. Must meet all assignment deadlines and have a desire for growth within the company.

Duties Include:
  • Answer incoming customer calls
  • Provide service information
  • Confirm recommendations and estimate appropriate services
  • Schedule appointments
  • Transcribe technician field reports
  • Follow all state and code requirements
  • Bring attention to any procedure/policy failures and/or corrections
Required Qualifications:
  • Accurately type 40 WPM
  • Exceptional customer service skills
  • Professional phone manner
  • Ability to multitask in a fast-paced, high-call environment
  • Excellent grammar, spelling and punctuation
  • Must be able to pass a criminal background check and drug screening
Preferred Qualifications:
  • Phone-related customer service experience
Desired Qualifications:
  • Bilingual a plus

Relevant work experience: 1+ year

Education level: High school or equivalent

Salary/wage: Starting pay $15+, negotiable with experience

Benefits: Paid vacation, paid holidays, 401K matching, health insurance, paid training

Start a career today with American Leak Detection!

Apply