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Data Center Tech Jobs in Raleigh, NC (NOW HIRING)

nVent

Product Manager

Raleigh, NC · Hybrid

This role supports nVent's Data Center Solutions technology platform, contributing to nextgeneration data center technologies through products developed across our established nVent portfolio.

NVIDIA

Senior Architect, Data Center Modeling

Durham, NC · On-site

$65 - $87/hr

... technologies. Qualifications : Required : • Bachelors degree in Computer Science, Computer ... data analysis and visualization, especially pandas and associated technologies • A love of ...

Nvidia

Senior Architect, Data Center Modeling

Durham, NC

$65 - $87/hr

Our GPUs, the visual cortex of modern computers, are at the core of revolutionary technologies from ... Expertise in data analysis and visualization, especially pandas and associated technologies * A ...

Xylem

Senior Systems Engineer

Morrisville, NC · On-site

$97K - $133K/yr

Support and collaborate with peer teams on enterprise storage, automation, and data center technologies to drive platform upgrades and orchestration initiatives. * Lead and participate in ...

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All JobsData Center Tech JobsData Center Tech Jobs in Raleigh, NC

Data Center Tech information

See Raleigh, NC salary details

$14

$25

$41

How much do data center tech jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for data center tech in Raleigh, NC is $25.25, according to ZipRecruiter salary data. Most workers in this role earn between $19.86 and $28.03 per hour, depending on experience, location, and employer.

Do data centers bring tech jobs?

Data centers create a variety of tech jobs, including roles such as Data Center Technicians, network engineers, and system administrators. These jobs often require skills in hardware maintenance, networking, and certifications like CompTIA or Cisco, and they support the ongoing operation and security of data infrastructure.

What are Data Center Techs?

Data Center Techs, or Data Center Technicians, are IT professionals responsible for maintaining, troubleshooting, and ensuring the smooth operation of servers and network equipment within data centers. Their duties include installing hardware, monitoring systems, performing repairs, and supporting network infrastructure to guarantee uptime and data security. They often work in environments with strict physical and cybersecurity protocols, providing hands-on technical support for organizations that rely on large-scale computing resources.

What is the difference between Data Center Tech vs Network Technician?

AspectData Center TechNetwork Technician
CertificationsCompTIA Server+, Cisco CCNA, Data Center certificationsCompTIA Network+, Cisco CCNA, similar network-focused certs
Work EnvironmentData centers, server rooms, hardware installation and maintenanceNetwork operation centers, client sites, troubleshooting network issues
Job FocusHardware setup, server maintenance, power and cooling systemsNetwork configuration, troubleshooting, cabling, and connectivity

Data Center Techs primarily focus on hardware, servers, and infrastructure within data centers, while Network Technicians concentrate on network systems and connectivity. Both roles require similar certifications and often work in overlapping environments, but their core responsibilities differ in hardware versus network focus.

What are some typical challenges a Data Center Tech faces, and how can they be addressed?

Data Center Techs often encounter challenges such as troubleshooting hardware failures, managing high-pressure situations during outages, and maintaining uptime while conducting repairs or upgrades. Staying organized and following detailed documentation can help prevent errors during hardware swaps or cabling tasks. Additionally, effective communication with team members and other departments is essential to coordinate maintenance windows and minimize service disruptions. Continuous learning about new hardware and data center protocols also helps techs stay prepared for evolving technology and best practices.

What do data centre technicians do?

Data center technicians are responsible for installing, maintaining, and troubleshooting hardware and network equipment in data centers. They monitor system performance, perform routine repairs, and ensure the proper functioning of servers, storage devices, and cooling systems, often using tools like diagnostic software and following safety protocols.

How much money do data center technicians make?

Data center technicians typically earn a median annual salary of around $50,000 to $70,000, depending on experience, certifications, and location. Entry-level roles may start lower, while experienced technicians with specialized skills or certifications can earn higher wages. The job often involves working with hardware, networking equipment, and environmental systems in a data center environment.

Is data center technician a good career?

A data center technician is a valuable role responsible for maintaining and troubleshooting servers, networking equipment, and power systems in data centers. It offers opportunities for technical skill development, certifications like CompTIA Server+ or Cisco CCNA, and can lead to advanced IT positions. The job typically involves shift work and a focus on hardware and infrastructure management.

What are the key skills and qualifications needed to thrive as a Data Center Tech, and why are they important?

To thrive as a Data Center Tech, you need a solid understanding of computer hardware, networking, and basic troubleshooting, often supported by an associate degree or relevant certifications like CompTIA A+ or Network+. Familiarity with server operating systems, remote management tools, and ticketing systems is commonly required. Strong attention to detail, problem-solving abilities, and effective communication help you efficiently resolve issues and collaborate with team members. These skills and qualities are crucial for maintaining uptime, ensuring security, and supporting the critical infrastructure needs of a data center environment.
What are popular job titles related to Data Center Tech jobs in Raleigh, NC? For Data Center Tech jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Data Center Tech jobs in Raleigh, NC look for? The top searched job categories for Data Center Tech jobs in Raleigh, NC are:
Data Center Tech jobs near you
Infographic showing various Data Center Tech job openings in Raleigh, NC as of June 2026, with employment types broken down into 1% Locum Tenens, 3% As Needed, 52% Full Time, 38% Part Time, 2% Temporary, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $52,519 per year, or $25.2 per hour.

Principal Software Engineer- Contact Center Platform

Fidelity Investments

Durham, NC • On-site

$130K - $174K/yr

Full-time

Posted 12 days ago

Fidelity Investments rating

8.7

Company rating: 8.7 out of 10

Based on 264 frontline employees who took The Breakroom Quiz

14th of 138 rated financial services

Job description

Job Description:

Principal Software Engineer- Contact Center Platform

Note: Fidelity will not provide sponsorship for this role.

The Role

The Enterprise Contact Center Technology team is seeking a Principal Software Engineer to help design and build our next-generation, omni-channel contact center platform. This platform is built on open-source technologies and minimizes reliance on commercial software, enabling flexibility, scalability, and innovation across our contact center ecosystem.

In this role, you will lead the design and development of core contact center capabilities-including call routing, queuing, reporting, workforce management, and advanced IVR-supporting voice, chat, and digital channels. You will engineer and maintain scalable components using technologies such as Asterisk, FreeSWITCH, Kamailio, WebRTC, SIP, RTP, Matrix, and Rocket.Chat, while enhancing IVR platforms with speech recognition and conversational AI integrations.

You will build and expose APIs, microservices, and real-time data pipelines to enable seamless omni-channel customer interactions, and collaborate closely with platform engineering, QA, and operations teams to deliver secure, resilient, and highly available solutions. The role also includes leading migrations from legacy systems to cloud-native, open-source architectures and advancing CI/CD pipelines, automated testing, and infrastructure-as-code practices.

The Expertise and Skills you Bring

  • 8+ years of IT experience, including deep, hands-on experience with open-source telephony and messaging technologies.

  • Demonstrated success building core contact center capabilities, including IVR solutions and workforce management systems.

  • Strong telephony engineering background, with experience designing, deploying, and troubleshooting voice platforms and protocols such as SIP, RTP, PBX, and VoIP.

  • Proficiency in cloud-native architectures, microservices-based development, and API design.

  • Experience supporting real-time communications, speech recognition, and conversational AI solutions.

  • Working knowledge of CI/CD pipelines, automated testing frameworks, and DevOps best practices.

  • Excellent communication skills and a collaborative, team-oriented mindset.

The Team

Enterprise Contact Center Technology delivers the world-class capabilities that connect Fidelity associates with millions of participants, members, and customers. Our team owns the voice, email, and web chat communication channels that power these interactions.

Continuous improvement is core to our mission, and we seek engineers who are naturally curious, innovative, and relentlessly focused on delivering exceptional customer and associate experiences. We take pride in our engineering excellence, commitment to learning, team-first culture, and focus on delivering meaningful business value.

Our platform supports over 20 million clients, processes 35+ million customer interactions annually, and operates on a 24x7 basis-making reliability, scalability, and performance critical to everything we do.

Certifications:Category:Information Technology

Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

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