ZipRecruiter

Log In

1

Cyber Security Help Desk Jobs in Michigan (NOW HIRING)

Xpert Technologies

IT Helpdesk Hero

Troy, MI · On-site

Helpdesk Hero Let's start with the truth: this is a wonderful place to work, but it is not an easy ... We're an IT and cybersecurity managed service provider. That means we're trusted with our clients ...

Xpert Technologies

IT Helpdesk Hero

Troy, MI

Helpdesk Hero Let's start with the truth: this is a wonderful place to work, but it is not an easy ... We're an IT and cybersecurity managed service provider. That means we're trusted with our clients ...

CFS

IT Support Specialist

Muskegon, MI · On-site

$20 - $25/hr

Preferred Experience of the IT Support Specialist: * 1+ years of Help Desk, Desktop Support, or ... Exposure to cybersecurity best practices and endpoint protection tools. * Associate's or Bachelor ...

Mango Cannabis Co.

IT Manager

West Bloomfield, MI · On-site

$87K - $107K/yr

... help desk support processes and ensure timely issue resolution across all locations • Oversee ... • Maintain cybersecurity protocols including password management, access controls, device ...

CONNECTION

IT Specialist/Desktop Support

Detroit, MI · On-site

Requirements * 3+ years of IT Support, Help Desk, or Desktop Support experience. * Experience ... Security-minded approach with cybersecurity awareness. * Outstanding customer service and ...

Magna

IT Manager

Newaygo, MI

$81K - $99K/yr

... OT cybersecurity execution and IT infrastructure reliability, operating as a peer to the Lead ... Provides desktop "help desk" function. Orders and receives desktop equipment. Maintains inventory ...

Magna

IT Manager

Newaygo, MI · On-site

$81K - $99K/yr

... OT cybersecurity execution and IT infrastructure reliability, operating as a peer to the Lead ... Provides desktop "help desk" function. Orders and receives desktop equipment. Maintains inventory ...

Connection

IT Specialist/Desktop Support

Detroit, MI · On-site

$39/hr

Qualifications What We're Looking For Required Qualifications * 3+ years of IT Support, Help Desk ... Security-minded approach with cybersecurity awareness. * Outstanding customer service and ...

X-Rite

IT Operations Manager

Grand Rapids, MI · On-site

Oversee design, installation and maintenance of physical and cloud-based networks, storage, and servers, while ensuring high system reliability and strict cyber-security standards. * Manage help desk ...

X-Rite

IT Operations Manager

Grand Rapids, MI · On-site

Oversee design, installation and maintenance of physical and cloud-based networks, storage, and servers, while ensuring high system reliability and strict cyber-security standards. * Manage help desk ...

previous pagenext page

Showing results 21-40

All JobsCyber Security Help Desk JobsCyber Security Help Desk Jobs in Michigan

Cyber Security Help Desk information

See Michigan salary details

$39.2K

$81.2K

$126.4K

How much do cyber security help desk jobs pay per year?

As of Aug 22, 2026, the average yearly pay for cyber security help desk in Michigan is $81,207.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,400.00 and $97,600.00 per year, depending on experience, location, and employer.

What is a cyber security help desk?

A Cyber Security Help Desk job involves providing technical support and guidance to users regarding cybersecurity issues. Responsibilities include troubleshooting security incidents, assisting with password resets, monitoring suspicious activities, and ensuring compliance with security policies. Professionals in this role help protect an organization's data by responding to security alerts, educating users on best practices, and escalating critical issues to higher-level cybersecurity teams.

What are the key skills and qualifications needed to thrive in the cyber security help desk position?

To thrive as a Cyber Security Help Desk professional, you need a solid understanding of information security principles, troubleshooting skills, and experience with operating systems and network protocols, often supported by a degree in IT or cybersecurity. Familiarity with ticketing systems, security information and event management (SIEM) tools, and certifications such as CompTIA Security+ or Cisco CCNA is highly valued. Strong communication, problem-solving abilities, and a customer-focused attitude distinguish outstanding Help Desk analysts. These competencies ensure timely resolution of security issues, effective support for users, and stronger overall organizational protection.

What are some common challenges faced by cyber security help desk professionals?

Cyber Security Help Desk professionals often encounter the challenge of resolving diverse security issues quickly while balancing the needs and technical understanding of end-users. They may need to identify and respond to threats such as phishing emails or malware, sometimes under time pressure, and must keep up with ever-evolving cybersecurity risks. Additionally, translating complex technical information into clear guidance for staff with varying backgrounds is a frequent aspect of the role. These challenges are rewarding for those who enjoy problem-solving, learning new technologies, and working collaboratively to protect organizational assets.

What are the most commonly searched types of Cyber Security Help Desk jobs in Michigan?

The most popular types of Cyber Security Help Desk jobs in Michigan are:

What are popular job titles related to Cyber Security Help Desk jobs in Michigan?

For Cyber Security Help Desk jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Cyber Security Help Desk jobs in Michigan look for?

The top searched job categories for Cyber Security Help Desk jobs in Michigan are:

What cities in Michigan are hiring for Cyber Security Help Desk jobs?

Cities in Michigan with the most Cyber Security Help Desk job openings:

Cyber Security Help Desk jobs near you
Infographic showing various Cyber Security Help Desk job openings in Michigan as of August 2026, with employment types broken down into 83% Full Time, and 17% Temporary. Highlights an 100% In-person job distribution, with an average salary of $81,207 per year, or $39 per hour.

IT Helpdesk Hero

Xpert Technologies

Troy, MI • On-site

Full-time

Medical, Dental, Vision, Retirement

Re-posted 26 days ago

Job description

Helpdesk Hero

Let’s start with the truth: this is a wonderful place to work, but it is not an easy place to work.
We’re an IT and cybersecurity managed service provider. That means we’re trusted with our clients’ most critical systems, the technology that keeps their businesses running, and the security that keeps their data safe. And you, as the person answering the call when something breaks, freezes, or mysteriously disappears, are the face of the company more than anyone else.
If you don’t just “tolerate” people but genuinely love them — if helping someone through their tech headache feels like your craft, what basketball is to Michael Jordan — then read on.

Reasons NOT to Apply

  • You just want a paycheck and a quiet corner to get by in.
  • You don’t care about building relationships with your colleagues in person and you want to work fully remote.
  • You think “helpdesk” means taking tickets and moving them along without ownership.
  • You get frustrated when someone explains the same problem three different ways
  • You want every day to be predictable and stress-free and get mad because our clients don’t schedule their emergencies.
  • You aren’t curious and troubleshooting feels like drudgery instead of detective work
  • You’re allergic to change and argue for doing things the way they’ve always been done
  • You complain instead of coming up with ideas and problem solving
  • You view company values as stupid corporate stuff

Reasons TO Apply

  • You light up when you fix something that’s been driving someone crazy — and you can explain what you did without making them feel dumb.
  • You see technology as a craft worth mastering and you love learning new systems, tools, and tricks.
  • You take pride in being the person clients trust first when things go sideways.
  • You like variety — one day you’re troubleshooting a Teams call that keeps dropping, the next you’re remediating a phishing attempt, and the next you’re rolling out patches across dozens of endpoints.
  • You want to be part of a culture where we push each other to be better — not just technically, but in how we communicate, care for clients, and grow as people.
  • You want to work somewhere that doesn’t tolerate low performers even if it means high expectations for yourself

What You’ll Be Working With

  • Microsoft 365 / Office 365 (Exchange Online, SharePoint, Teams administration)
  • Windows desktop and server operating systems
  • Active Directory / Azure AD user and group management
  • Endpoint security solutions (AV, EDR, patching, policies)
  • Network fundamentals (firewalls, VPNs, switches, wireless access points)
  • Ticketing and documentation systems (ConnectWise, Autotask, or similar)
  • Remote monitoring and management tools (RMM)
  • Basic troubleshooting for VoIP systems and mobile device support

What makes this a great place to work

  • Free medical, dental, vision coverage for you the employee (excludes dependents)
  • Free gym membership
  • Gym located in office to use at lunch time
  • Standing desks
  • Lunch stipend
  • Use of company cars to visit clients rather than personal car
  • 401k plan with 4% company match
  • Summer hours
  • Hybrid work schedule