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Cxm Jobs (NOW HIRING)

Augment CXM

Product Marketing Manager

San Francisco, CA · On-site

$181K/yr

Augment CXM is defining a new category of software - customer experience management - and powering it with a patented semantic neural network. Our client base consists of some of the most well-known ...

Sprinklr

Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale - across every customer ...

Augment CXM

Product Marketing Manager

San Francisco, CA · On-site

$181K/yr

Augment CXM is defining a new category of software - customer experience management - and powering it with a patented semantic neural network. Our client base consists of some of the most well-known ...

Hanson Lee Resourcing Ltd

Sales Director

Arcadia, CA · On-site

$150K/yr

Reporting directly into the VP of Insurance, you will ideally have a mixture of BPO, CXM, AI and data services experience. NB, candidates must have personal lines insurance experience as well as ...

Market My Market

PPC Specialist (Contract)

Charlotte, NC · Remote

$38K - $40K/yr

Coordinate with CXM to receive launch approval and set up payment profiles with correct credit card information * Provide budget recommendations by analyzing cost-per-click data and Search Lost ...

E*Pro, Inc.

Adobe CQ5 Architect / AEM

New York, NY · Remote

$221K/yr

Pro Inc - CXM Practice help our client's branding by delivering business results through customer experiences.Our deep domain expertise in Web Content Management (WCM) and Customer Experience ...

Market My Market

PPC Specialist (Contract)

Charlotte, NC · On-site +1

$38K - $40K/yr

Coordinate with CXM to receive launch approval and set up payment profiles with correct credit card information * Provide budget recommendations by analyzing cost-per-click data and Search Lost ...

Sprinklr

Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale - across every customer ...

Sprinklr

Director, Deal Desk

New York, NY

Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale - across every customer ...

Sprinklr

Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale - across every customer ...

Sprinklr

Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale - across every customer ...

Sprinklr

Director, Deal Desk

Michigan, ND · On-site

Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale - across every customer ...

Sprinklr

Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale - across every customer ...

Sprinklr

Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale - across every customer ...

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Cxm information

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How much do cxm jobs pay per hour?

As of Jun 18, 2026, the average hourly pay for cxm in the United States is $26.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $30.77 per hour, depending on experience, location, and employer.

What is the difference between Cxm vs Customer Service Representative?

AspectCxmCustomer Service Representative
Required CredentialsRelevant certifications in customer experience, communication, or related fieldsHigh school diploma or equivalent; some roles may require customer service training
Work EnvironmentCorporate offices, call centers, or online platforms focused on customer experience strategiesCall centers, retail stores, or service desks
Industry UsageUsed across industries to improve customer satisfaction and loyaltyCommonly employed in retail, telecom, and service industries for direct customer interaction

While both roles focus on customer interactions, Cxm professionals develop strategies to enhance overall customer experience, whereas Customer Service Representatives handle direct customer inquiries and issues. Cxm roles are more strategic and analytical, often requiring specialized certifications, while Customer Service Representatives focus on day-to-day customer support tasks.

What are the key skills and qualifications needed to thrive as a Customer Experience Manager (CXM), and why are they important?

To thrive as a Customer Experience Manager, you need expertise in customer journey mapping, data analysis, and a solid understanding of customer service principles, often supported by a degree in business or a related field. Familiarity with CRM platforms, customer feedback tools, and analytics systems is typically required. Exceptional communication, problem-solving abilities, and leadership skills help build strong relationships with both customers and cross-functional teams. These skills and qualities are crucial for delivering consistent, customer-centric experiences that drive loyalty and business growth.

What job makes $10,000 a month without a degree?

A Customer Experience Manager (CXM) can potentially earn $10,000 or more per month through high-level roles, commissions, or bonuses, especially in large companies or industries like tech and finance. Success often depends on experience, skills in communication and leadership, and the ability to manage customer relationships effectively without formal degrees.

What is the role of a CSM?

A Customer Success Manager (CSM) is responsible for building strong relationships with clients, ensuring they receive value from a company's products or services, and helping to reduce churn. They often coordinate onboarding, provide ongoing support, and work cross-functionally with sales and support teams to meet customer needs and goals.

What jobs in the US pay 300,000 a year?

For a Customer Experience Manager (CXM), high salaries of $300,000 or more are typically found in senior leadership roles such as Director or Vice President of Customer Experience, especially in large corporations or tech companies. These positions often require extensive experience, strategic skills, and a track record of improving customer satisfaction and loyalty. Compensation may include base salary, bonuses, and stock options, depending on the company and industry.

How can I make 2000 a week working from home?

A CXM (Customer Experience Manager) working from home can potentially earn $2,000 weekly by managing multiple client accounts, providing high-level consulting, or leading customer experience strategies for organizations. Achieving this income typically requires extensive experience, strong communication skills, and the ability to handle multiple projects or clients simultaneously, often through freelance or consulting work. Building a reputation and leveraging digital tools like CRM software can help increase earning potential in this role.

What is a CXM (Customer Experience Manager)?

A CXM, or Customer Experience Manager, is a professional responsible for overseeing and improving the interactions and experiences customers have with a company. Their main goal is to ensure customer satisfaction by analyzing feedback, streamlining processes, and implementing strategies that enhance the overall customer journey. CXMs often work closely with various departments, such as marketing, sales, and support, to ensure a seamless and positive experience at every touchpoint. They use customer data and feedback to make informed decisions that drive loyalty and business growth.

How does a CXM (Customer Experience Manager) typically collaborate with other departments to improve the customer journey?

A CXM frequently works cross-functionally with teams such as marketing, sales, product development, and customer support to ensure a seamless customer experience. This collaboration often involves sharing customer feedback, coordinating on service improvements, and aligning messaging across all customer touchpoints. Regular meetings and joint projects help identify pain points and create data-driven strategies to enhance satisfaction. By fostering open communication and a unified vision, the CXM ensures that all departments contribute to a consistent and positive customer journey.
More about Cxm jobs
What cities are hiring for Cxm jobs? Cities with the most Cxm job openings:
What states have the most Cxm jobs? States with the most job openings for Cxm jobs include:
What job categories do people searching Cxm jobs look for? The top searched job categories for Cxm jobs are:
Cxm jobs near you
Infographic showing various Cxm job openings in the United States as of June 2026, with employment types broken down into 50% Contract, and 50% Nights. Highlights an 50% In-person, and 50% Remote job distribution, with an average salary of $54,791 per year, or $26.3 per hour.
Product Marketing Manager

Product Marketing Manager

Augment CXM

San Francisco, CA • On-site

$181K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 15 days ago

Job description

Company Description

Have you ever called customer support after having an issue with a product? How was it? That (likely) horrible experience is what we're fixing. 

Augment CXM is defining a new category of software - customer experience management - and powering it with a patented semantic neural network. Our client base consists of some of the most well-known brands in the world, from Dyson to Samsung to ESPN, and we're rapidly growing in size.

Our company currently consists of several successful founders, people who have taken companies to IPO, former FAANG employees, as well as a slew of grads from MIT, CMU, Berkley, Princeton, and other top schools. But... what we're missing is you!

Job Description

  • Craft differentiated positioning and messaging for overall product lines and individual products you manage

  • Enable the sales team with material - demos, pitch decks, videos & comparisons - that shows off our products

  • Work directly with our customers to learn exactly why they love Augment and create case studies to share their experiences 

  • Support product launches to ensure that our customers get the most out of the features our engineering team is developing 

  • Learn about the business and work on projects your passionate about!

Qualifications

A Creative: Someone who can build cool things. Show us a portfolio of art, writing, designing, videos, or anything else you've worked on!  A working knowledge of Sketch, Photoshop, Premiere, (or equivalents) is a major plus!

A Team Player: You work well with a team and are a great collaborator. You express your views while valuing the contributions of others. You support your colleagues and are a key player in team wins. You have a good sense of humor and can keep up with our gif game.

An Entrepreneur: We need someone who can figure out how to solve complex problems on their own. 

A Go-Getter: We're looking for a highly driven individual with a focus on execution and a strong sense of urgency. Willing to go the extra mile with a strong work ethic. Self-directed and resourceful. 

A Learner: You want to learn more about marketing and grow your skills with a fast-growing organization. You love the idea of learning everyday and getting better.

Additional Information

  • Employee Wellness and Wellbeing is a top priority at Augment. Team members are provided a comprehensive health benefits package with medical, dental, and vision plans to meet their specific requirements.

  • HSA savings options and a 401k program help employees plan for the future. And an unlimited vacation policy keeps everyone fresh. 

  • A nimble, energetic 20-person team with an open and collaborative culture. We like to have fun and gather for weekly lunches [on the company dime]. We also get together occasionally for video game nights, happy hours, movies, bowling, ping pong, and our favorite all-you-can-eat Brazilian restaurant. 

Augment Solutions is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

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