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Cx Jobs in Virginia (NOW HIRING)

ADP, Inc.

Senior UX/CX Specialist

Paris, VA · On-site

$115 - $135/hr

Senior UX/CX Specialist Full Time Paris, VA, US 22 days ago Requisition ID: 1480 Salary Range: $115,000.00 To $135,000.00 Annually SHR - S oftware H ardware R e-engineered SHR is a premier technology ...

Aretum, Llc

CX Research Analyst

Mclean, VA · On-site

$105 - $120/hr

Job Summary Aretum is seeking a CX Research Analyst that conducts research and analysis to understand stakeholder needs, experiences, and opportunities for improvement. This role uses customer ...

ADP, Inc.

UX/CX Specialist - Mid

Paris, VA · On-site

$110 - $125/hr

We are seeking a Mid-Level UX/CX Specialist to support FEMA's user experience and service delivery efforts across cloud-hosted applications and digital services. This role focuses on user research, U ...

Aretum

CX Research Analyst

Mclean, VA · Remote

$105K - $120K/yr

Job Summary Aretum is seeking a CX Research Analyst that conducts research and analysis to understand stakeholder needs, experiences, and opportunities for improvement. This role uses customer ...

Qualtrics

Senior Manager, Product Management - CX

Reston, VA · On-site

$131K - $173K/yr

Senior Manager, Product Management - Locations, CX Why We Have This Role The Senior Manager, PM will lead the Locations team within Customer Experience product management, responsible for the ...

Osaic

Manager, Advisor Experience

Petersburg, VA · Hybrid

$100K - $120K/yr

As a Customer Experience (CX) Manager you will help lead enterprise CX strategy for financial advisors in wealth management. At Osaic, we believe every interaction matters. In this role, you'll be ...

Skanska USA

Commissioning Manager

South Hill, VA · On-site

Commissioning Manager leads the CX efforts through all levels (1-5). This individual possesses the technical background and understanding of major Electrical and Mechnical equipment that most ...

Skanska USA

Commissioning Manager

South Hill, VA · On-site

Commissioning Manager leads the CX efforts through all levels (1-5). This individual possesses the technical background and understanding of major Electrical and Mechnical equipment that most ...

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Cx information

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How much do cx jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for cx in Virginia is $23.76, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $28.61 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Cx position?

To thrive as a Cx (Customer Experience) professional, you need a solid understanding of customer service principles, user experience strategies, and data analysis, usually supported by a degree in business, marketing, or a related field. Familiarity with CRM systems like Salesforce, customer feedback tools, and analytics platforms such as Google Analytics is highly valuable. Strong communication, problem-solving abilities, and a customer-centric mindset are essential soft skills. These contribute directly to enhancing customer satisfaction and loyalty, which are critical for business growth.

What are the typical career advancement opportunities for a Cx professional?

As a Cx (Customer Experience) professional, you can grow into roles such as Customer Experience Manager, CX Strategist, or Head of Customer Experience, depending on your experience and skill set. Many organizations also offer paths to move into adjacent areas like product management, marketing, or customer success leadership. Advancement is often based on demonstrated ability to improve customer satisfaction metrics, lead cross-functional initiatives, and drive strategic projects. Proactively seeking training and mentorship within your organization can further support your career development in this field.

What are the most commonly searched types of Cx jobs in Virginia?

The most popular types of Cx jobs in Virginia are:

What are popular job titles related to Cx jobs in Virginia?

For Cx jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Cx jobs in Virginia look for?

The top searched job categories for Cx jobs in Virginia are:

What cities in Virginia are hiring for Cx jobs?

Cities in Virginia with the most Cx job openings:

Cx jobs near you
Infographic showing various Cx job openings in Virginia as of August 2026, with employment types broken down into 88% Full Time, 10% Part Time, and 2% Contract. Highlights an 83% Physical, 3% Hybrid, and 14% Remote job distribution, with an average salary of $49,423 per year, or $23.8 per hour.

Senior UX/CX Specialist

ADP, Inc.

Paris, VA • On-site

$115 - $135/hr

Other

Medical, Dental, Retirement, PTO

Posted 5 days ago

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Senior UX/CX Specialist

Full Time Paris, VA, US

22 days ago Requisition ID: 1480

Salary Range: $115,000.00 To $135,000.00 Annually

SHR– Software Hardware Re-engineered

SHR is a premier technology integrator solving our nation’s most complex modernization and readiness challenges across the defense, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration, enterprise IT, including cloud services: cyber, software, advanced analytics, and AI. With an intimate understanding of our customers’ challenges and deep expertise in existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective, and efficient solutions.

We are seeking a Senior UX/CX Specialist to lead multimodal user experience research and design for high-impact FEMA systems, ensuring digital products are intuitive, compliant, and optimized for crisis response operations.

Key Responsibilities:

  • Lead user research, heuristic evaluations, and multi-channel experience design.
  • Oversee UX strategy, accessibility compliance, and content design.
  • Facilitate workshops, co-design sessions, and design reviews with stakeholders.
  • Deliver high-fidelity wireframes, design systems, and prototypes.
  • Provide Section 508 and WCAG guidance.
  • At least 7 years of relevant working experience in a similar role.
  • Advanced UX research and interaction design.
  • Deep knowledge of accessible design for federal systems.
  • Experience integrating UX with Agile/DevSecOps teams.

Education and Certification Requirements:

  • Bachelor's degree in Design, Communications, Marketing, or related field.
  • Agile or UX certification preferred.

Clearance Requirements:

  • Ability to obtain Public Trust. Active Public Trust is preferred. FEMA Public Trust is highly preferred.

What We Offer:

  • Competitive salary based on experience and qualifications.
  • Comprehensive benefits package including health, dental, and retirement plans with company match.
  • Paid time off and federal holidays.

We are an Equal Opportunity Employer and consider all qualified applicants without regard to protected characteristics under applicable law. EEO/AA Employer/Veteran/Disabled

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About ADP

Sourced by ZipRecruiter

We're designing a better way to work, so you can achieve what you're working for. Consistently named one of the 'Most Admired Companies' by FORTUNE® Magazine, and recognized by DiversityInc® as one of the 'Top 50 Companies for Diversity,' ADP works with more than 740,000 organizations across the globe to help their people work smarter, embrace new challenges, and unleash their talent. "Always Designing for People" means we're creating platforms that will transform how great work gets done, so together we can unlock a world of opportunity.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Roseland, NJ, US

Year founded

1949

Social media

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