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Cx Program Manager Jobs in Austin, TX (NOW HIRING)

Experimentation program: A/B testing, analysis, continuous optimization. High cadence, statistical ... Cross-functional execution across design, engineering, marketing, and CX, keeping everyone aligned ...

Experimentation program: A/B testing, analysis, continuous optimization. High cadence, statistical ... Cross-functional execution across design, engineering, marketing, and CX, keeping everyone aligned ...

Experimentation program: A/B testing, analysis, continuous optimization. High cadence, statistical ... Cross-functional execution across design, engineering, marketing, and CX, keeping everyone aligned ...

QA/QC Engineer - Data Center Construction

Bastrop, TX · On-site

$71K - $92K/yr

... Cx process, be responsible for the overall quality of data center construction projects, with a ... Maintain / manage QA issues log * Conduct analyses and prepare reports on all aspects of the ...

Lead -Strategy

Austin, TX · On-site

$150K - $180K/yr

... CX, or automotive technology. • Experience selling consulting, AI, analytics, SaaS/platforms ... programs. • Identify and mitigate risks to adoption, renewal, stakeholder alignment, or value ...

Showing results 21-40

Cx Program Manager information

See Austin, TX salary details

$38.2K

$106.5K

$155.6K

How much do cx program manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for cx program manager in Austin, TX is $106,516.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,800.00 and $131,300.00 per year, depending on experience, location, and employer.

What is the average salary for a Cx Program Manager?

The average salary for a Cx Program Manager typically ranges from $90,000 to $130,000 annually, depending on experience, location, and industry. Senior roles or those with specialized skills in customer experience management can earn higher compensation, often exceeding $150,000.

How does a CX program manager typically collaborate with cross-functional teams to improve customer experience initiatives?

As a CX Program Manager, you’ll regularly work with departments like product, marketing, support, and engineering to align customer experience goals with broader business objectives. This collaboration often involves leading workshops, gathering feedback from multiple stakeholders, and coordinating the implementation of new customer-centric processes or technologies. You’ll serve as a bridge between teams, ensuring everyone is informed and that customer insights are effectively translated into actionable improvements. Strong communication and project management skills are essential to keep initiatives on track and foster a unified approach to enhancing customer satisfaction.

What is the difference between Cx Program Manager vs Customer Experience Manager?

AspectCx Program ManagerCustomer Experience Manager
Primary FocusOverseeing multiple customer experience projects and initiatives across departmentsManaging overall customer satisfaction and relationship strategies
ResponsibilitiesDeveloping programs, coordinating teams, implementing CX strategiesAnalyzing customer feedback, improving service quality, customer retention
Required SkillsProject management, cross-functional collaboration, CX toolsCustomer insights, communication, service design
Work EnvironmentOften in a program or project management setting within CX teamsCustomer-facing roles, marketing, or service departments

The Cx Program Manager focuses on managing multiple CX initiatives and programs, ensuring alignment across teams, while the Customer Experience Manager concentrates on enhancing overall customer satisfaction and relationships. Both roles require strong CX knowledge but differ in scope and daily responsibilities.

What is a CX program manager?

A Cx Program Manager, or Customer Experience Program Manager, is responsible for designing, implementing, and overseeing initiatives that enhance the overall experience of a company's customers. They work across departments to align business processes, products, and services with customer needs and expectations. Their main goal is to ensure that customers have a positive and seamless interaction with the brand, which can lead to increased satisfaction, loyalty, and business growth. Cx Program Managers analyze customer feedback, identify areas for improvement, and collaborate with teams to drive customer-focused changes.

What are the key skills and qualifications needed to thrive as a CX program manager?

To thrive as a CX Program Manager, you need expertise in customer experience strategy, project management, and data analysis, usually supported by a bachelor's degree in business or a related field. Familiarity with CX platforms like Medallia or Qualtrics, CRM systems such as Salesforce, and certifications like PMP or Six Sigma are commonly expected. Strong communication, stakeholder management, and problem-solving skills help you drive cross-functional initiatives and deliver customer-centric improvements. These competencies are essential to effectively enhance customer satisfaction, increase loyalty, and align business objectives with customer needs.

What are popular job titles related to Cx Program Manager jobs in Austin, TX?

For Cx Program Manager jobs in Austin, TX, the most frequently searched job titles are:

What cities near Austin, TX are hiring for Cx Program Manager jobs?

Cities near Austin, TX with the most Cx Program Manager job openings:

Infographic showing various Cx Program Manager job openings in Austin, TX as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $106,516 per year, or $51.2 per hour.

Senior Construction Manager- Data Center

Brailsford and Dunlavey

Austin, TX • On-site

Full-time

Re-posted 29 days ago


Job description

Brailsford & Dunlavey (B&D), now part of Project Management Advisors (PMA), is seeking a Senior Construction Manager to support our Data Center projects in West Texas.

This is an on-site role in West Texas.

The Opportunity

An opportunity for an experienced construction management professional who thrives in complex, fast-paced environments, enjoys leading multidisciplinary teams, and is motivated to deliver mission-critical facilities that support the future of technology and digital infrastructure.

At Brailsford & Dunlavey (B&D), we lead the planning, development, and management of the places that shape and strengthen communities—where people live, learn, work, and innovate. B&D partners with institutions, municipalities, and organizations to deliver complex real estate and capital projects through strategic advisory and program management services across the full project lifecycle.

B&D recently joined forces with Project Management Advisors (PMA), bringing together two nationally recognized leaders in program management and real estate advisory services. Together, the combined firm offers expanded capabilities across industries and end-to-end project delivery—from early-stage strategy through design, construction, and occupancy.

The Construction Manager (CM) is responsible for the direct, on-site execution and delivery of Data Center buildings, acting as the primary field representative for the Owner’s team. Reporting to the Owner’s Representative / Project Manager (ORPM) and the owners team, the CM ensures the General Contractor (GC) achieves excellence in field productivity, schedule adherence, quality, and safety. This role is critical for driving the pace of on-site work, resolving field-level issues before they impact project milestones, and providing the ORPM with accurate, data-driven updates on construction progress. The CM will focus on the tactical, day-to-day management of mass grading, core & shell, and the high-volume fit-out of mission-critical infrastructure required for AI campuses.

How You’ll Contribute

  • Be the primary on-site leader for the Owner, driving a culture of accountability, proactivity, and relentless focus on project goals directly with the GC and trade partners.
  • Bring deep construction expertise to the field, ensuring that work is installed correctly the first time, in accordance with the design, and meets the highest standards of quality
  • Focus on tracking field productivity to provide an objective measure of progress and to identify performance deviations early
  • Daily site walk to anticipate and resolve conflicts, logistical bottlenecks, and construction challenges at the field level before they escalate into schedule delays or cost impacts
  • Champion a world-class safety culture on site through daily safety walks, active participation in the GC’s safety program, and ensuring behavioral-based safety is a priority for every worker in the field
  • Monitor and verify construction progress against the GC's P6 schedule on a daily basis, walking the site to ensure activities are starting and finishing as planned
  • Manage weekly work-plan reviews with the GC to scrutinize the 3-week look-ahead schedule, identifying constraints and ensuring all necessary resources (labor, material, equipment) are aligned for success
  • When field progress deviates from the schedule, work directly with the GC to develop and implement recovery and acceleration plans, monitoring their effectiveness and reporting results to the ORPM
  • Conduct daily site inspections to ensure the quality of work meets or exceeds contract specifications and drawings. Document and track the resolution of all non-conforming work
  • Coordinate with and monitor the activities of the third-party testing agency, ensuring all required material tests (soils, concrete, etc.) are performed correctly and results are communicated promptly
  • Provide a concise daily report to the ORPM summarizing key work activities completed, major issues encountered, safety incidents, and labor counts
  • Submit a weekly report to the ORPM
  • Attend all major project meetings (OAC, design coordination, etc.) prepared to provide clear, factual updates on field status and to support the ORPM
  • Act as the on-site coordinator to ensure the GC provides the necessary support (labor, access, equipment) for the Commissioning Agent (CX) to perform their work efficiently, from startup through integrated systems testing
  • Demonstrate skills in managing successful projects and consistently meeting/exceeding client expectations and deadline
  • Discretion in handling confidential information

What We’re Looking For

  • On-site requirement during construction hours, typically Monday - Friday.
  • 10+ years of construction management experience, strong preference for general contracting, construction management, commissioning, engineering or QAQC field experience.
  • Experience in constructing complex facilities including oil and gas facilities, nuclear and industrial projects, hospital facilities, and large complex commercial projects valued at $100M+. Experience in hyperscale data centers is preferred but not required.
  • Knowledgeable and experienced in electrical, mechanical, and plumbing (MEP) planning, quality, schedule and installation.
  • OSHA-10 minimum, OSHA-30 or higher preferred.
  • Reporting responsibilities will require computer skills - Slide decks, online documents, file management, construction management software input and interface, ability to navigate electronic plans.
  • Communication will require a balance of both soft skills, such as conflict resolution, and computer skills such as emails, chat and online collaboration.
What Sets You Apart
  • You are a proactive leader who takes ownership of project outcomes
  • You excel at managing complex construction environments with multiple stakeholders
  • You bring strong communication skills and emotional intelligence to client and team interactions
  • You are highly organized and detail-oriented when managing schedules, budgets, and project documentation
  • You approach challenges with curiosity and a solutions-oriented mindset
  • You are comfortable operating in technical, fast-moving project environments
  • You demonstrate professionalism, integrity, and sound judgment in all interactions
  • You are passionate about delivering mission-critical facilities that support innovation and technology
  • You enjoy mentoring others and contributing to a collaborative team culture

Apply Today!

To get started, our application process includes a resume, an optional (recommended) cover letter, and a short set of essential questions. We look forward to getting to know you!

The company benefits listed above are a summary of the benefits. Specific details, availability, and eligibility requirements apply in accordance with company policies.

Brailsford & Dunlavey Inc. is committed to providing a diverse and inclusive work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Brailsford & Dunlavey, Inc. participates in E-Verify.