... program management services across the full project lifecycle. B&D recently joined forces with ... CX) to perform their work efficiently, from startup through integrated systems testing
... program management services across the full project lifecycle. B&D recently joined forces with ... CX) to perform their work efficiently, from startup through integrated systems testing
Senior Customer Success Manager, Enterprise
Austin, TX · On-site
$131K - $150K/yr
Partner closely with Sales, Renewal Managers, and pod leaders in a co-led Sales and CX model that ... Learning programs and coaching to help you thrive and grow * Quarterly refresh days, an extended ...
Senior Customer Success Manager, Enterprise
Austin, TX · On-site
$131K - $150K/yr
Partner closely with Sales, Renewal Managers, and pod leaders in a co-led Sales and CX model that ... Learning programs and coaching to help you thrive and grow * Quarterly refresh days, an extended ...
We are seeking a Sr. Supply Chain Manager to lead Outbound Customer Experience (CX) Performance ... You will lead weekly and monthly program updates, contribute to Quarterly Business Reviews (QBRs ...
We are seeking a Sr. Supply Chain Manager to lead Outbound Customer Experience (CX) Performance ... You will lead weekly and monthly program updates, contribute to Quarterly Business Reviews (QBRs ...
We are seeking a Sr. Supply Chain Manager to lead Outbound Customer Experience (CX) Performance ... You will lead weekly and monthly program updates, contribute to Quarterly Business Reviews (QBRs ...
We are seeking a Sr. Supply Chain Manager to lead Outbound Customer Experience (CX) Performance ... You will lead weekly and monthly program updates, contribute to Quarterly Business Reviews (QBRs ...
Partner closely with Sales, Renewal Managers, and pod leaders in a co-led Sales and CX model that ... Learning programs and coaching to help you thrive and grow * Quarterly refresh days, an extended ...
Partner closely with Sales, Renewal Managers, and pod leaders in a co-led Sales and CX model that ... Learning programs and coaching to help you thrive and grow * Quarterly refresh days, an extended ...
We are seeking a Sr. Supply Chain Manager to lead Outbound Customer Experience (CX) Performance ... You will lead weekly and monthly program updates, contribute to Quarterly Business Reviews (QBRs ...
We are seeking a Sr. Supply Chain Manager to lead Outbound Customer Experience (CX) Performance ... You will lead weekly and monthly program updates, contribute to Quarterly Business Reviews (QBRs ...
Product Manager, Consumer
Austin, TX · On-site
Experimentation program: A/B testing, analysis, continuous optimization. High cadence, statistical ... Cross-functional execution across design, engineering, marketing, and CX, keeping everyone aligned ...
Quick apply
Product Manager, Consumer
Austin, TX · On-site
Experimentation program: A/B testing, analysis, continuous optimization. High cadence, statistical ... Cross-functional execution across design, engineering, marketing, and CX, keeping everyone aligned ...
Product Manager, Consumer
Austin, TX · On-site
Experimentation program: A/B testing, analysis, continuous optimization. High cadence, statistical ... Cross-functional execution across design, engineering, marketing, and CX, keeping everyone aligned ...
Product Manager, Consumer
Austin, TX · On-site
Experimentation program: A/B testing, analysis, continuous optimization. High cadence, statistical ... Cross-functional execution across design, engineering, marketing, and CX, keeping everyone aligned ...
Experimentation program: A/B testing, analysis, continuous optimization. High cadence, statistical ... Cross-functional execution across design, engineering, marketing, and CX, keeping everyone aligned ...
Experimentation program: A/B testing, analysis, continuous optimization. High cadence, statistical ... Cross-functional execution across design, engineering, marketing, and CX, keeping everyone aligned ...
QA/QC Engineer - Data Center Construction
Bastrop, TX · On-site
$71K - $92K/yr
... Cx process, be responsible for the overall quality of data center construction projects, with a ... Maintain / manage QA issues log * Conduct analyses and prepare reports on all aspects of the ...
QA/QC Engineer - Data Center Construction
Bastrop, TX · On-site
$71K - $92K/yr
... Cx process, be responsible for the overall quality of data center construction projects, with a ... Maintain / manage QA issues log * Conduct analyses and prepare reports on all aspects of the ...
Account Executive - Digital Sales - CCaaS
Austin, TX · On-site +1
$135K - $170K/yr
Position multi-vendor CCaaS and CX solutions aligned to customer business objectives * Manage sales ... incentive program. Actual compensation offered to a candidate may vary based upon geographic ...
Account Executive - Digital Sales - CCaaS
Austin, TX · On-site +1
$135K - $170K/yr
Position multi-vendor CCaaS and CX solutions aligned to customer business objectives * Manage sales ... incentive program. Actual compensation offered to a candidate may vary based upon geographic ...
Account Executive - Digital Sales - CCaaS
Austin, TX · Remote
$135K - $170K/yr
Position multi-vendor CCaaS and CX solutions aligned to customer business objectives * Manage sales ... This position is eligible to participate in an annual incentive program. Actual compensation ...
Quick apply
Account Executive - Digital Sales - CCaaS
Austin, TX · Remote
$135K - $170K/yr
Position multi-vendor CCaaS and CX solutions aligned to customer business objectives * Manage sales ... This position is eligible to participate in an annual incentive program. Actual compensation ...
Lead -Strategy
Austin, TX · On-site
$150K - $180K/yr
... CX, or automotive technology. • Experience selling consulting, AI, analytics, SaaS/platforms ... programs. • Identify and mitigate risks to adoption, renewal, stakeholder alignment, or value ...
Lead -Strategy
Austin, TX · On-site
$150K - $180K/yr
... CX, or automotive technology. • Experience selling consulting, AI, analytics, SaaS/platforms ... programs. • Identify and mitigate risks to adoption, renewal, stakeholder alignment, or value ...
Account Executive - Digital Sales - CCaaS
Austin, TX · On-site
$135K - $170K/yr
Position multi-vendor CCaaS and CX solutions aligned to customer business objectives * Manage sales ... This position is eligible to participate in an annual incentive program. Actual compensation ...
Account Executive - Digital Sales - CCaaS
Austin, TX · On-site
$135K - $170K/yr
Position multi-vendor CCaaS and CX solutions aligned to customer business objectives * Manage sales ... This position is eligible to participate in an annual incentive program. Actual compensation ...
Presales Solutions Architect - Google Cloud
Austin, TX · Remote
$145K - $170K/yr
Managed Services Strategy: Experience building or scoping Managed Services offers , with an ... incentive program. Actual compensation offered to a candidate may vary based upon geographic ...
Presales Solutions Architect - Google Cloud
Austin, TX · Remote
$145K - $170K/yr
Managed Services Strategy: Experience building or scoping Managed Services offers , with an ... incentive program. Actual compensation offered to a candidate may vary based upon geographic ...
Presales Solutions Architect - Google Cloud
Austin, TX · Remote
$145K - $170K/yr
Managed Services Strategy: Experience building or scoping Managed Services offers , with an ... incentive program. Actual compensation offered to a candidate may vary based upon geographic ...
Quick apply
Presales Solutions Architect - Google Cloud
Austin, TX · Remote
$145K - $170K/yr
Managed Services Strategy: Experience building or scoping Managed Services offers , with an ... incentive program. Actual compensation offered to a candidate may vary based upon geographic ...
Presales Solutions Architect - Google Cloud
Austin, TX · On-site +1
$145K - $170K/yr
Managed Services Strategy: Experience building or scoping Managed Services offers , with an ... incentive program. Actual compensation offered to a candidate may vary based upon geographic ...
Presales Solutions Architect - Google Cloud
Austin, TX · On-site +1
$145K - $170K/yr
Managed Services Strategy: Experience building or scoping Managed Services offers , with an ... incentive program. Actual compensation offered to a candidate may vary based upon geographic ...
Commercialization Manager - Remote
Austin, TX · Remote
$84K - $108K/yr
Project Management Certification or related training/certification preferred (CX or Lean Six Sigma ... Program.
Commercialization Manager - Remote
Austin, TX · Remote
$84K - $108K/yr
Project Management Certification or related training/certification preferred (CX or Lean Six Sigma ... Program.
For more than 30 years, NWN has helped over 5,000 CIOs deliver technology modernization programs with its Intelligent Workplace, Customer Experience (CX), Managed Devices, Cybersecurity and Public ...
For more than 30 years, NWN has helped over 5,000 CIOs deliver technology modernization programs with its Intelligent Workplace, Customer Experience (CX), Managed Devices, Cybersecurity and Public ...
For more than 30 years, NWN has helped over 5,000 CIOs deliver technology modernization programs with its Intelligent Workplace, Customer Experience (CX), Managed Devices, Cybersecurity and Public ...
For more than 30 years, NWN has helped over 5,000 CIOs deliver technology modernization programs with its Intelligent Workplace, Customer Experience (CX), Managed Devices, Cybersecurity and Public ...
Cx Program Manager information
See Austin, TX salary details
$38.2K - $48.8K
5% of jobs
$48.8K - $59.5K
6% of jobs
$59.5K - $70.2K
9% of jobs
$76.9K is the 25th percentile. Wages below this are outliers.
$70.2K - $80.9K
6% of jobs
$80.9K - $91.6K
5% of jobs
$91.6K - $102.2K
6% of jobs
$102.2K - $112.9K
5% of jobs
The median wage is $114.9K / yr.
$112.9K - $123.6K
31% of jobs
$124K is the 75th percentile. Wages above this are outliers.
$123.6K - $134.3K
7% of jobs
$134.3K - $144.9K
15% of jobs
$144.9K - $155.6K
3% of jobs
$38.2K
$106.5K
$155.6K
How much do cx program manager jobs pay per year?
What is the average salary for a Cx Program Manager?
How does a CX program manager typically collaborate with cross-functional teams to improve customer experience initiatives?
What is the difference between Cx Program Manager vs Customer Experience Manager?
| Aspect | Cx Program Manager | Customer Experience Manager |
|---|---|---|
| Primary Focus | Overseeing multiple customer experience projects and initiatives across departments | Managing overall customer satisfaction and relationship strategies |
| Responsibilities | Developing programs, coordinating teams, implementing CX strategies | Analyzing customer feedback, improving service quality, customer retention |
| Required Skills | Project management, cross-functional collaboration, CX tools | Customer insights, communication, service design |
| Work Environment | Often in a program or project management setting within CX teams | Customer-facing roles, marketing, or service departments |
The Cx Program Manager focuses on managing multiple CX initiatives and programs, ensuring alignment across teams, while the Customer Experience Manager concentrates on enhancing overall customer satisfaction and relationships. Both roles require strong CX knowledge but differ in scope and daily responsibilities.
What is a CX program manager?
What are the key skills and qualifications needed to thrive as a CX program manager?
What are popular job titles related to Cx Program Manager jobs in Austin, TX?
For Cx Program Manager jobs in Austin, TX, the most frequently searched job titles are:
What job categories do people searching Cx Program Manager jobs in Austin, TX look for?
The top searched job categories for Cx Program Manager jobs in Austin, TX are:
What cities near Austin, TX are hiring for Cx Program Manager jobs?
Cities near Austin, TX with the most Cx Program Manager job openings:

Full-time
Re-posted 29 days ago
Job description
Brailsford & Dunlavey (B&D), now part of Project Management Advisors (PMA), is seeking a Senior Construction Manager to support our Data Center projects in West Texas.
This is an on-site role in West Texas.
The Opportunity
An opportunity for an experienced construction management professional who thrives in complex, fast-paced environments, enjoys leading multidisciplinary teams, and is motivated to deliver mission-critical facilities that support the future of technology and digital infrastructure.
At Brailsford & Dunlavey (B&D), we lead the planning, development, and management of the places that shape and strengthen communities—where people live, learn, work, and innovate. B&D partners with institutions, municipalities, and organizations to deliver complex real estate and capital projects through strategic advisory and program management services across the full project lifecycle.
B&D recently joined forces with Project Management Advisors (PMA), bringing together two nationally recognized leaders in program management and real estate advisory services. Together, the combined firm offers expanded capabilities across industries and end-to-end project delivery—from early-stage strategy through design, construction, and occupancy.
The Construction Manager (CM) is responsible for the direct, on-site execution and delivery of Data Center buildings, acting as the primary field representative for the Owner’s team. Reporting to the Owner’s Representative / Project Manager (ORPM) and the owners team, the CM ensures the General Contractor (GC) achieves excellence in field productivity, schedule adherence, quality, and safety. This role is critical for driving the pace of on-site work, resolving field-level issues before they impact project milestones, and providing the ORPM with accurate, data-driven updates on construction progress. The CM will focus on the tactical, day-to-day management of mass grading, core & shell, and the high-volume fit-out of mission-critical infrastructure required for AI campuses.
How You’ll Contribute
- Be the primary on-site leader for the Owner, driving a culture of accountability, proactivity, and relentless focus on project goals directly with the GC and trade partners.
- Bring deep construction expertise to the field, ensuring that work is installed correctly the first time, in accordance with the design, and meets the highest standards of quality
- Focus on tracking field productivity to provide an objective measure of progress and to identify performance deviations early
- Daily site walk to anticipate and resolve conflicts, logistical bottlenecks, and construction challenges at the field level before they escalate into schedule delays or cost impacts
- Champion a world-class safety culture on site through daily safety walks, active participation in the GC’s safety program, and ensuring behavioral-based safety is a priority for every worker in the field
- Monitor and verify construction progress against the GC's P6 schedule on a daily basis, walking the site to ensure activities are starting and finishing as planned
- Manage weekly work-plan reviews with the GC to scrutinize the 3-week look-ahead schedule, identifying constraints and ensuring all necessary resources (labor, material, equipment) are aligned for success
- When field progress deviates from the schedule, work directly with the GC to develop and implement recovery and acceleration plans, monitoring their effectiveness and reporting results to the ORPM
- Conduct daily site inspections to ensure the quality of work meets or exceeds contract specifications and drawings. Document and track the resolution of all non-conforming work
- Coordinate with and monitor the activities of the third-party testing agency, ensuring all required material tests (soils, concrete, etc.) are performed correctly and results are communicated promptly
- Provide a concise daily report to the ORPM summarizing key work activities completed, major issues encountered, safety incidents, and labor counts
- Submit a weekly report to the ORPM
- Attend all major project meetings (OAC, design coordination, etc.) prepared to provide clear, factual updates on field status and to support the ORPM
- Act as the on-site coordinator to ensure the GC provides the necessary support (labor, access, equipment) for the Commissioning Agent (CX) to perform their work efficiently, from startup through integrated systems testing
- Demonstrate skills in managing successful projects and consistently meeting/exceeding client expectations and deadline
- Discretion in handling confidential information
What We’re Looking For
- On-site requirement during construction hours, typically Monday - Friday.
- 10+ years of construction management experience, strong preference for general contracting, construction management, commissioning, engineering or QAQC field experience.
- Experience in constructing complex facilities including oil and gas facilities, nuclear and industrial projects, hospital facilities, and large complex commercial projects valued at $100M+. Experience in hyperscale data centers is preferred but not required.
- Knowledgeable and experienced in electrical, mechanical, and plumbing (MEP) planning, quality, schedule and installation.
- OSHA-10 minimum, OSHA-30 or higher preferred.
- Reporting responsibilities will require computer skills - Slide decks, online documents, file management, construction management software input and interface, ability to navigate electronic plans.
- Communication will require a balance of both soft skills, such as conflict resolution, and computer skills such as emails, chat and online collaboration.
- You are a proactive leader who takes ownership of project outcomes
- You excel at managing complex construction environments with multiple stakeholders
- You bring strong communication skills and emotional intelligence to client and team interactions
- You are highly organized and detail-oriented when managing schedules, budgets, and project documentation
- You approach challenges with curiosity and a solutions-oriented mindset
- You are comfortable operating in technical, fast-moving project environments
- You demonstrate professionalism, integrity, and sound judgment in all interactions
- You are passionate about delivering mission-critical facilities that support innovation and technology
- You enjoy mentoring others and contributing to a collaborative team culture
Apply Today!
To get started, our application process includes a resume, an optional (recommended) cover letter, and a short set of essential questions. We look forward to getting to know you!
The company benefits listed above are a summary of the benefits. Specific details, availability, and eligibility requirements apply in accordance with company policies.
Brailsford & Dunlavey Inc. is committed to providing a diverse and inclusive work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Brailsford & Dunlavey, Inc. participates in E-Verify.