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Cx Program Manager Jobs in Missouri (NOW HIRING)

Clayco

Senior Commissioning Manager

Saint Louis, MO

Manage Cx schedule and coordinate support needed from Field Superintendents, QA/QC staff, Cx ... program, flexible spending accounts, life insurance, disability coverage, learning & development ...

Clayco

Senior Commissioning Manager

Saint Louis, MO

Manage Cx schedule and coordinate support needed from Field Superintendents, QA/QC staff, Cx ... program, flexible spending accounts, life insurance, disability coverage, learning & development ...

Clayco

Senior Commissioning Manager

Saint Louis, MO · On-site

Manage Cx schedule and coordinate support needed from Field Superintendents, QA/QC staff, Cx ... program, flexible spending accounts, life insurance, disability coverage, learning & development ...

Clayco

Senior Commissioning Manager

Saint Louis, MO

Manage Cx schedule and coordinate support needed from Field Superintendents, QA/QC staff, Cx ... program, flexible spending accounts, life insurance, disability coverage, learning & development ...

Clayco

Senior Commissioning Manager

Saint Louis, MO

Manage Cx schedule and coordinate support needed from Field Superintendents, QA/QC staff, Cx ... program, flexible spending accounts, life insurance, disability coverage, learning & development ...

Clayco

Senior Commissioning Manager

Saint Louis, MO

Manage Cx schedule and coordinate support needed from Field Superintendents, QA/QC staff, Cx ... program, flexible spending accounts, life insurance, disability coverage, learning & development ...

Kohl's

Manage a cross-channel learning agenda, CX scorecard, and measurement plan, facilitating cross ... Ability to satisfactorily complete company training programs * Perform work in accordance with the ...

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All JobsCx Program Manager JobsCx Program Manager Jobs in Missouri

Cx Program Manager information

See Missouri salary details

$36.1K

$100.8K

$147.3K

How much do cx program manager jobs pay per year?

As of Jun 13, 2026, the average yearly pay for cx program manager in Missouri is $100,798.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,600.00 and $124,300.00 per year, depending on experience, location, and employer.

How does a CX Program Manager typically collaborate with cross-functional teams to improve customer experience initiatives?

As a CX Program Manager, you’ll regularly work with departments like product, marketing, support, and engineering to align customer experience goals with broader business objectives. This collaboration often involves leading workshops, gathering feedback from multiple stakeholders, and coordinating the implementation of new customer-centric processes or technologies. You’ll serve as a bridge between teams, ensuring everyone is informed and that customer insights are effectively translated into actionable improvements. Strong communication and project management skills are essential to keep initiatives on track and foster a unified approach to enhancing customer satisfaction.

What is the difference between Cx Program Manager vs Customer Experience Manager?

AspectCx Program ManagerCustomer Experience Manager
Primary FocusOverseeing multiple customer experience projects and initiatives across departmentsManaging overall customer satisfaction and relationship strategies
ResponsibilitiesDeveloping programs, coordinating teams, implementing CX strategiesAnalyzing customer feedback, improving service quality, customer retention
Required SkillsProject management, cross-functional collaboration, CX toolsCustomer insights, communication, service design
Work EnvironmentOften in a program or project management setting within CX teamsCustomer-facing roles, marketing, or service departments

The Cx Program Manager focuses on managing multiple CX initiatives and programs, ensuring alignment across teams, while the Customer Experience Manager concentrates on enhancing overall customer satisfaction and relationships. Both roles require strong CX knowledge but differ in scope and daily responsibilities.

What is a Cx Program Manager?

A Cx Program Manager, or Customer Experience Program Manager, is responsible for designing, implementing, and overseeing initiatives that enhance the overall experience of a company's customers. They work across departments to align business processes, products, and services with customer needs and expectations. Their main goal is to ensure that customers have a positive and seamless interaction with the brand, which can lead to increased satisfaction, loyalty, and business growth. Cx Program Managers analyze customer feedback, identify areas for improvement, and collaborate with teams to drive customer-focused changes.

What are the key skills and qualifications needed to thrive as a CX Program Manager, and why are they important?

To thrive as a CX Program Manager, you need expertise in customer experience strategy, project management, and data analysis, usually supported by a bachelor's degree in business or a related field. Familiarity with CX platforms like Medallia or Qualtrics, CRM systems such as Salesforce, and certifications like PMP or Six Sigma are commonly expected. Strong communication, stakeholder management, and problem-solving skills help you drive cross-functional initiatives and deliver customer-centric improvements. These competencies are essential to effectively enhance customer satisfaction, increase loyalty, and align business objectives with customer needs.
What job categories do people searching Cx Program Manager jobs in Missouri look for? The top searched job categories for Cx Program Manager jobs in Missouri are:
What cities in Missouri are hiring for Cx Program Manager jobs? Cities in Missouri with the most Cx Program Manager job openings:
Cx Program Manager jobs near you
Senior Commissioning Manager

Senior Commissioning Manager

Clayco

Saint Louis, MO

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Job description

About Us

Clayco is a full-service, turnkey real estate development, master planning, architecture, engineering, and construction firm that safely delivers clients across North America the highest quality solutions on time, on budget, and above and beyond expectations. With $8.1 billion in revenue for 2025, Clayco specializes in the "art and science of building," providing fast track, efficient solutions for mission critical, industrial, life sciences, power & energy, aviation, commercial, institutional, residential and sports & entertainment related building projects.

The Role We Want You For

The Senior Commissioning Manager will be based on the construction project jobsite. In this role, you will be responsible for overseeing all commissioning activities and processes for assigned projects.

The Specifics of the Role

  • Review project documentation, including plans, specifications, and schedules.
  • Review submittals and shop drawings for compliance with project requirements.
  • Develop and implement commissioning plans and documentation, including schedules.
  • Responsible for daily commissioning activities on project site.
  • Cx Leader on the project, chair meetings coordinate Cx activities.
  • Mentor and coach junior level staff on the Cx process.
  • Manage Cx schedule and coordinate support needed from Field Superintendents, QA/QC staff, Cx Engineers.
  • Coordinate with Operations Team and Project Management team on schedule, budget, training, and issues that arise.
  • Inspect and test all equipment and systems to ensure compliance with safety policies and project requirements.
  • Coordinate any equipment and material deliveries with vendors and subcontractors.
  • Perform pre-commissioning and start-up inspections to confirm project is ready for commissioning activities.
  • Audit Cx paperwork for accuracy and completeness.
  • Coordinate Cx activities and required team/vendor required onsite days.
  • Provide updates and reports on any commissioning issues in a timely manner to all necessary parties.
  • Prepare for transition to client after final inspections and commissioning processes are complete.
  • Manage Observations/Issue log, update and track through closure.
  • Responsible for integrated system testing and compilation of results.
  • Perform other duties as necessary.

Requirements

  • Bachelor’s degree in Engineering or related field or equivalent experience.
  • 8-15 years of experience in construction, commissioning, start-up, and operations on large scale projects.
  • ANSI CX certification is a plus.
  • Data Center Commissioning experience a plus.
  • Building Automation Systems (Controls) experience a plus.
  • Proficient in creating, reviewing, and presenting reports regarding commissioning activities.
  • Experience developing plans and processing relating to commissioning for large scale construction projects.

Some Things You Should Know

  • Our clients and projects are nationwide – Travel will be required.
  • No other builder can offer the collaborative design-build approach that Clayco does.
  • We work on creative, complex, award-winning, high-profile jobs.
  • The pace is fast!
  • This position is classified as a safety-sensitive role in accordance with applicable state and federal laws. Candidates selected for this position will be subject to a comprehensive background check, which includes mandatory drug testing.

Why Clayco?

  • 2025 Best Places to Work – St. Louis Business Journal, Los Angeles Business Journal, and Phoenix Business Journal.
  • 2025 ENR Top 400 – Top Data Center Contractor (Top 3).
  • 2025 ENR Top 100 Design-Build Firms – Design-Build Contractor (Top 5).
  • 2025 ENR Top 100 Green Contractors – Green Contractor (Top 3).

Benefits

  • Discretionary Annual Bonus: Subject to company and individual performance.
  • Comprehensive Benefits Package Including: Medical, dental and vision plans, 401k, generous PTO and paid company holidays, employee assistance program, flexible spending accounts, life insurance, disability coverage, learning & development programs and more!

Compensation

  • The salary range for this position considers a wide range of factors in making compensation decisions including but not limited to: Education, qualifications, skills, training, experience, certifications, internal equity, and location. Compensation decisions are dependent on the facts and circumstances of each case.

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