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Cx Program Manager Jobs in Missouri (NOW HIRING)

... programs; * Support field teams and partners with tools, messaging, and resources that enable ... Build and manage alwayson communication channels (such as CRM, email, and text) to deliver timely ...

... programs; Support field teams and partners with tools, messaging, and resources that enable ... Build and manage alwayson communication channels (such as CRM, email, and text) to deliver timely ...

... programs; * Support field teams and partners with tools, messaging, and resources that enable ... Build and manage always-on communication channels (such as CRM, email, and text) to deliver timely ...

Manage Cx schedule and coordinate support needed from Field Superintendents, QA/QC staff, Cx ... program, flexible spending accounts, life insurance, disability coverage, learning & development ...

Manage Cx schedule and coordinate support needed from Field Superintendents, QA/QC staff, Cx ... program, flexible spending accounts, life insurance, disability coverage, learning & development ...

Manage Cx schedule and coordinate support needed from Field Superintendents, QA/QC staff, Cx ... program, flexible spending accounts, life insurance, disability coverage, learning & development ...

Manage Cx schedule and coordinate support needed from Field Superintendents, QA/QC staff, Cx ... program, flexible spending accounts, life insurance, disability coverage, learning & development ...

Manage Cx schedule and coordinate support needed from Field Superintendents, QA/QC staff, Cx ... program, flexible spending accounts, life insurance, disability coverage, learning & development ...

Manage Cx schedule and coordinate support needed from Field Superintendents, QA/QC staff, Cx ... program, flexible spending accounts, life insurance, disability coverage, learning & development ...

Manage Cx schedule and coordinate support needed from Field Superintendents, QA/QC staff, Cx ... program, flexible spending accounts, life insurance, disability coverage, learning & development ...

Manage Cx schedule and coordinate support needed from Field Superintendents, QA/QC staff, Cx ... program, flexible spending accounts, life insurance, disability coverage, learning & development ...

Manage Cx schedule and coordinate support needed from Field Superintendents, QA/QC staff, Cx ... program, flexible spending accounts, life insurance, disability coverage, learning & development ...

Manage Cx schedule and coordinate support needed from Field Superintendents, QA/QC staff, Cx ... program, flexible spending accounts, life insurance, disability coverage, learning & development ...

Manage Cx schedule and coordinate support needed from Field Superintendents, QA/QC staff, Cx ... program, flexible spending accounts, life insurance, disability coverage, learning & development ...

Manage Cx schedule and coordinate support needed from Field Superintendents, QA/QC staff, Cx ... program, flexible spending accounts, life insurance, disability coverage, learning & development ...

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Cx Program Manager information

See Missouri salary details

$36.1K

$100.8K

$147.3K

How much do cx program manager jobs pay per year?

As of Jul 2, 2026, the average yearly pay for cx program manager in Missouri is $100,798.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,600.00 and $124,300.00 per year, depending on experience, location, and employer.

What is CX program management?

CX program management involves overseeing customer experience initiatives to improve satisfaction, loyalty, and engagement. It includes coordinating cross-functional teams, implementing strategies, and using tools like customer feedback platforms to ensure consistent service quality and achieve business goals.

Is being a TPM stressful?

Being a Technical Program Manager (TPM) can be stressful due to managing multiple projects, tight deadlines, and coordinating cross-functional teams. The role often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, but it also offers opportunities for leadership and professional growth.

How does a CX Program Manager typically collaborate with cross-functional teams to improve customer experience initiatives?

As a CX Program Manager, you’ll regularly work with departments like product, marketing, support, and engineering to align customer experience goals with broader business objectives. This collaboration often involves leading workshops, gathering feedback from multiple stakeholders, and coordinating the implementation of new customer-centric processes or technologies. You’ll serve as a bridge between teams, ensuring everyone is informed and that customer insights are effectively translated into actionable improvements. Strong communication and project management skills are essential to keep initiatives on track and foster a unified approach to enhancing customer satisfaction.

What is the difference between Cx Program Manager vs Customer Experience Manager?

AspectCx Program ManagerCustomer Experience Manager
Primary FocusOverseeing multiple customer experience projects and initiatives across departmentsManaging overall customer satisfaction and relationship strategies
ResponsibilitiesDeveloping programs, coordinating teams, implementing CX strategiesAnalyzing customer feedback, improving service quality, customer retention
Required SkillsProject management, cross-functional collaboration, CX toolsCustomer insights, communication, service design
Work EnvironmentOften in a program or project management setting within CX teamsCustomer-facing roles, marketing, or service departments

The Cx Program Manager focuses on managing multiple CX initiatives and programs, ensuring alignment across teams, while the Customer Experience Manager concentrates on enhancing overall customer satisfaction and relationships. Both roles require strong CX knowledge but differ in scope and daily responsibilities.

What does a CX manager do?

A Customer Experience (CX) manager oversees strategies to improve customer satisfaction and loyalty by analyzing customer feedback, managing service quality, and implementing process improvements. They often collaborate with cross-functional teams, utilize customer data and tools, and may hold certifications in customer experience or related fields. Their goal is to ensure a positive and consistent customer journey across all touchpoints.

What is a Cx Program Manager?

A Cx Program Manager, or Customer Experience Program Manager, is responsible for designing, implementing, and overseeing initiatives that enhance the overall experience of a company's customers. They work across departments to align business processes, products, and services with customer needs and expectations. Their main goal is to ensure that customers have a positive and seamless interaction with the brand, which can lead to increased satisfaction, loyalty, and business growth. Cx Program Managers analyze customer feedback, identify areas for improvement, and collaborate with teams to drive customer-focused changes.

What are the key skills and qualifications needed to thrive as a CX Program Manager, and why are they important?

To thrive as a CX Program Manager, you need expertise in customer experience strategy, project management, and data analysis, usually supported by a bachelor's degree in business or a related field. Familiarity with CX platforms like Medallia or Qualtrics, CRM systems such as Salesforce, and certifications like PMP or Six Sigma are commonly expected. Strong communication, stakeholder management, and problem-solving skills help you drive cross-functional initiatives and deliver customer-centric improvements. These competencies are essential to effectively enhance customer satisfaction, increase loyalty, and align business objectives with customer needs.

What does a CX program manager do?

A CX (Customer Experience) Program Manager oversees initiatives to improve customer satisfaction and loyalty by coordinating cross-functional teams, implementing strategies, and analyzing feedback. They often use tools like CRM systems and require strong project management skills to ensure consistent delivery of positive customer experiences.
What cities in Missouri are hiring for Cx Program Manager jobs? Cities in Missouri with the most Cx Program Manager job openings:
CX Marketing Communications

CX Marketing Communications

Bayer Inc.

Creve Coeur, MO

$108K - $162K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago


Bayer rating

8.1

Company rating: 8.1 out of 10

Based on 65 frontline employees who took The Breakroom Quiz

34th of 73 rated pharmaceutical


Job description

At Bayer we're visionaries, driven to solve the world's toughest challenges and striving for a world where 'Health for all Hunger for none' is no longer a dream, but a real possibility. We're doing it with energy, curiosity and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our capabilities and redefining 'impossible'. There are so many reasons to join us. If you're hungry to build a varied and meaningful career in a community of brilliant and diverse minds to make a real difference, there's only one choice.

CX Marketing Communications 

The CX Marketing Communications coordinates the development of advertising and marketing communications materials using creative design and writing services to effectively represent products, services, and brands to customers and prospects; applies various communication strategies to create a positive impression, raise awareness, and encourage engagement from your target audiences; develop and coordinate multimedia packages, including brochures, videos, and point-of-purchase displays, while leveraging sponsorships, events, and sales promotions to create a strong, customerfirst experience; maximize the impact of advertising campaigns by optimizing customer touchpoint strategies across diverse media so you build deeper, more meaningful relationships with customers beyond traditional paid media; identify target audiences and analyze their characteristics and media habits to determine the best communication methods; design media plans aligned with company objectives and evaluate the effectiveness of campaigns and media investments to ensure successful brand positioning and sustainable business growth.

YOUR TASKS AND RESPONSIBILITIES

The primary responsibilities of this role are to:

  • Develop and execute integrated marketing communication strategies that deliver a consistent, compelling experience across all customer touchpoints;
  • Create scalable approaches that enable personalized engagement across local markets and segments;
  • Partner with crossfunctional teams to translate customercentric strategy into clear, actionable marketing plans and programs;
  • Support field teams and partners with tools, messaging, and resources that enable effective, relationshipbased customer engagement;
  • Build and manage alwayson communication channels (such as CRM, email, and text) to deliver timely, relevant, and insightdriven messaging;
  • Increase focus on direct customer engagement while optimizing the role of paid media within the broader communication mix;
  • Use data and insights to continuously improve personalization, relevance, and performance across communications;
  • Set priorities and lead the development of annual and ongoing marketing plans in close collaboration with marketing, customer experience, product, and sales teams;
  • Coordinate key marketing communication activities, including digital, content, and field communications, to ensure aligned execution;
  • Manage relationships with external agencies and partners, overseeing budgets and allocating resources to maximize impact and efficiency;
  • Ensure marketing investments align with business priorities and deliver measurable results in customer engagement and demand generation;
  • Define and track key performance metrics, partner with analytics teams to generate insights, and lead postcampaign evaluations to optimize future strategies.
WHO YOU ARE

Bayer seeks an incumbent who possesses the following:

Required Qualifications:
  • Bachelor's degree in Marketing, Communications, Business, or a related field;
  • Experience leading integrated marketing programs and working effectively across crossfunctional teams;
  • Strong understanding of customer engagement, digital channels, and experiencedriven marketing;
  • Ability to translate strategy into practical, resultsdriven execution that strengthens customer loyalty and demand generation;
  • Strong analytical mindset with the ability to use data and insights to inform decisions and optimize performance;
  • Excellent communication, collaboration, and stakeholdermanagement skills, with the ability to influence across diverse teams and levels.
Preferred Qualifications:
  • Experience in agriculture or B2B/distribution environments;
  • 3-4+ years of experience in marketing, communications, or brand strategy;
  • Proven track record driving measurable improvements in customer engagement, loyalty, and demand generation through targeted, highimpact marketing approaches.

Employees can expect to be paid a salary of approximately between $108,080.00- $162,120.00 .Additional compensation may include a bonus or commission (if relevant).  Additional benefits include health care, vision, dental, retirement, PTO, sick leave, etc..  This salary (or salary range) is merely an estimate and may vary based on an applicant's location, market data/ranges, an applicant's skills and prior relevant experience, certain degrees and certifications, and other relevant factors.

This posting will end on 7/3/26.

    YOUR APPLICATION      

Bayer offers a wide variety of competitive compensation and benefits programs. If you meet the requirements of this unique opportunity, and want to impact our mission Health for all, Hunger for none, we encourage you to apply now. Be part of something bigger. Be you. Be Bayer. 
To all recruitment agencies: Bayer does not accept unsolicited third party resumes.
Bayer is an Equal Opportunity Employer/Disabled/Veterans
Bayer is committed to providing access and reasonable accommodations in its application process for individuals with disabilities and encourages applicants with disabilities to request any needed accommodation(s) using the contact information below. 

  Equal Opportunity Employer Statement: Notice for U.S. Visitors: All information on this site is subject to compliance with local rule and regulations as they may vary from time to time and across different geographies, including, without limitation, U.S. Executive Orders.       Bayer is an E-Verify Employer.               Location: United States : Missouri : Creve Coeur      Division: Crop Science     Reference Code: 874025          Contact Us     Email: hrop_usa@bayer.com 

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About Bayer

Sourced by ZipRecruiter

Bayer is a global enterprise with core competencies in the life science fields of healthcare and nutrition. We design our products and services to help people and planet thrive by supporting efforts to address the unprecedented global challenges presented by a growing and aging global population. At Bayer, we’re committed to drive sustainable development and generate a positive impact with our businesses. Through bold ideas and unprecedented insights, we’re pioneering new possibilities that advance life for all of us. That means reimagining how we care for ourselves and one another by empowering everyday health, improving approaches to patient care, and finding better ways to nourish our communities around the world.

Industry

Agriculture

Company size

10,000+ Employees

Headquarters location

Whippany, NJ, US