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Cx Manager Jobs in Boca Raton, FL (NOW HIRING)

Integra Beauty

Brand Manager (On-Site)

Dania Beach, FL · On-site

... CX, and Retail teams to ensure consistent brand positioning across every touchpoint. The ideal ... Commercial Management & Analytics * Analyze campaign performance, product sell-through, sales ...

Hut 8

Project Manager

Fort Lauderdale, FL

Cx prerequisites, vendor technician scheduling, punch velocity, and turnover documentation completeness with the CXQC Field Manager. ABOUT YOU - What we're looking for: - 6+ years of project ...

PNC

Branch Manager II

Coconut Creek, FL · On-site

Preferred Skills Accountability, Banking, Client Counseling, Customer Experience (CX), Customer Loyalty, Decision Making, People Management, Proactive Behavior, Results-Oriented Competencies Branch ...

PNC Bank

Branch Manager II

Coconut Creek, FL · On-site

Preferred Skills Accountability, Banking, Client Counseling, Customer Experience (CX), Customer Loyalty, Decision Making, People Management, Proactive Behavior, Results-Oriented Competencies Branch ...

ShipMonk

Product Marketing Manager

Fort Lauderdale, FL

$147K/yr

Product Marketing Manager At ShipMonk, we're not just another 3PL. We're a technology-driven ... Coordinate cross-functional launch execution across Product, Sales, CX, and Marketing for major ...

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Cx Manager information

See Boca Raton, FL salary details

$21.8K

$58.2K

$97.3K

How much do cx manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for cx manager in Boca Raton, FL is $58,220.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,800.00 and $65,500.00 per year, depending on experience, location, and employer.

What is a CX manager?

A Cx Manager, or Customer Experience Manager, is responsible for overseeing and improving the overall experience that customers have with a company’s products or services. Their role involves analyzing customer feedback, designing strategies to enhance satisfaction, and ensuring that all customer touchpoints are optimized for a positive experience. Cx Managers often work cross-functionally with teams in marketing, sales, and support to address customer needs and drive loyalty. They play a key role in shaping the company’s reputation and fostering long-term customer relationships.

What are some common challenges a CX manager faces when implementing new customer experience initiatives?

CX Managers often encounter challenges when trying to align different departments around new customer experience strategies. Gaining buy-in from stakeholders, integrating customer feedback into existing processes, and managing change across teams can be complex. Additionally, balancing quick wins with long-term improvements while ensuring consistent communication between customer-facing and back-end teams requires strong project management and interpersonal skills. Successfully navigating these challenges often leads to improved customer satisfaction and stronger company-wide collaboration.

What are the key skills and qualifications needed to thrive as a CX manager, and why are they important?

To thrive as a CX Manager, you need expertise in customer experience strategies, data analysis, and a background in business or marketing, often supported by a relevant degree. Familiarity with CRM platforms, customer feedback tools, and analytics software is typically required. Exceptional communication, problem-solving, and leadership skills help you build strong customer relationships and guide teams effectively. These skills are crucial for driving customer satisfaction, loyalty, and overall business growth.

What is the difference between Cx Manager vs Customer Experience Specialist?

AspectCx ManagerCustomer Experience Specialist
Required CredentialsTypically requires a bachelor’s degree in business, marketing, or related field; experience in customer experience or management rolesUsually requires a high school diploma or bachelor’s degree; certifications in customer service or experience design are a plus
Work EnvironmentOversees teams, develops strategies, and collaborates with multiple departmentsFocuses on direct customer interactions, support, and feedback collection
Employer & Industry UsageCommon in large corporations, retail, tech, and service industriesFound in customer service centers, retail, and hospitality sectors

The main difference is that a Cx Manager develops and oversees customer experience strategies at a managerial level, while a Customer Experience Specialist handles direct customer interactions and feedback. The Cx Manager has broader responsibilities and strategic oversight, whereas the Specialist focuses on day-to-day customer support and engagement.

How do you become a CX manager?

To become a CX manager, candidates typically need a bachelor's degree in business, marketing, or a related field, along with several years of experience in customer service or customer experience roles. Developing skills in data analysis, communication, and familiarity with customer experience tools like CRM software is also important, and some professionals pursue certifications such as the CCXP to enhance their qualifications.

What job categories do people searching Cx Manager jobs in Boca Raton, FL look for?

The top searched job categories for Cx Manager jobs in Boca Raton, FL are:

What cities near Boca Raton, FL are hiring for Cx Manager jobs?

Cities near Boca Raton, FL with the most Cx Manager job openings:

Cx Manager jobs near you

Commissioning Agent - Mechanical

SOCOTEC

Fort Lauderdale, FL • On-site

Full-time

Re-posted 12 days ago

Job description

Company Description
SOCOTEC is a provider of niche consulting services within the architecture, engineering and construction industries focusing on high-performance buildings and specialty structures. Through an integrated, holistic approach, our professionals provide solutions for building envelope, energy efficiency, sustainability, code advisory and construction advisory projects.
SOCOTEC's combination of expertise, experience and methods are increasingly recognized as best-in-class fueling significant growth.
SOCOTEC is proud to announce that it has been officially certified as a Great Place to Work by the renowned global authority on workplace culture, Great Place to Work®.
Job Description
  • Review of Mechanical, Electrical, Plumbing (MEP) design documents such as drawings, specifications ("specs"), Owner's Project Requirements (OPR), and Basis of Design (BOD) to evaluate energy efficiency.
  • Perform measurement, verification, commissioning, and retro-commissioning.
  • Provide, prepare, and develop Pre-Functional and Functional testing forms in compliance with green building practices.
  • Collect data for energy conservation analyses, using jobsite observation, field inspections, and submetering.
  • Conduct periodic site visits for observation and acceptance of Pre-Functional tests.
  • Inspect and monitor energy-related systems, including heating, ventilating and air conditioning (HVAC), lighting, power distribution, domestic hot water, and pumping to determine energy use and potential energy savings.
  • Witness Functional testing on site to verify the proper installation and programming of new or relocated equipment and systems per green building practices.
  • Prepare project reports and related documentation.
  • Prepare documents such as Current Facility Requirement (CFR) and Operation and Maintenance (O&M) plans, Systems Manuals, Ongoing Commissioning (Cx) plans, Cx summary reports, etc.
  • Conduct Post-Occupancy reviews after project substantial completion.

Qualifications
  • Minimum requires bachelor's degree major in Mechanical Engineering or Electrical Engineering - or foreign degree equivalent - plus 2 years of training in mechanical systems, building design, and construction. As an alternative, an equivalent combination of education, experience and/or training is acceptable
  • 2 years of experience in Commissioning services.
  • Requires LEED certification AP or candidates who are eligible to be certified by GBCI.
  • Requires ability to use Bluebeam, Procore, BlueRithm, Building Management Systems, handheld test equipment such as temperature/humidity meters, light meters, etc.
  • Requires 50% of work time to visit various project sites located in south Florida (Palm Beach, Broward, and Miami-Dade counties)

Additional Information
SOCOTEC offers generous compensation packages including salary, benefits & bonus based upon relevant experience.
All your information will be kept confidential according to EEO guidelines
SOCOTEC is an Equal Opportunity Employer.

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