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Subscription Manager Jobs in Boca Raton, FL (NOW HIRING)

Petmed Express Inc

Senior Product Manager

Delray Beach, FL · On-site

$118K - $156K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

As Senior Product Manager, Platform Retention, you will own the reliability, scalability, and ... AutoShip and subscription experience (Ordergroove), loyalty and rewards, and transactional email ...

Petmed Express Inc

Senior Product Manager

Delray Beach, FL · On-site

$118K - $156K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

As Senior Product Manager, Platform Retention, you will own the reliability, scalability, and ... AutoShip and subscription experience (Ordergroove), loyalty and rewards, and transactional email ...

Surfline

Marketing Manager, Marine

Fort Lauderdale, FL · On-site

We're seeking a Marketing Manager to lead marketing for our Marine brands as part of the Surfline ... Experience with consumer mobile apps or subscription products is preferred. * Passion for boating ...

ADT Security Services

UX Design Lead

Boca Raton, FL · On-site

$104K - $136K/yr

Subscription management * Security monitoring and alerts * Self-service support * Improve conversion, retention, engagement, and customer satisfaction through data-informed UX decisions. * Create ...

Kforce Technology Staffing

IT Contracts Manager

Hollywood, FL · On-site

$81K - $108K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This position manages a broad range of contract activities, including procurement document ... Strong knowledge of IT contract types including SaaS, subscription licensing, cloud services ...

Aldridge Pite LLP

National Bankruptcy Manager

Delray Beach, FL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... subscription to three fundamental tenets: Partnership, Integrity, and Innovation. Purpo se: The ... Prepare/manage weekly production reports to provide to Senior Director of Bankruptcy Operations and ...

Jobtailor

Director of Channel Operations

Boca Raton, FL · On-site

$120 - $180/hr

Own recurring order operations for the subscription program, including failed payment handling, dunning workflows, and subscription-specific fulfillment logic. * Own 3PL vendor management, including ...

ADT

Indirect Sourcing Manager

Boca Raton, FL · On-site

... subscription terms, performance incentives, rebates, media transparency, and usage rights ... Manage, analyze, and drive strategic sourcing and supply chain projects and initiatives to include ...

IPSY

Director of Merchandising, Membership

Pembroke Pines, FL · Hybrid

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Own and evolve IPSY's subscription merchandising vision, translating it into a clear, executable ... Proactive self-starter with excellent interpersonal and time management skills with impeccable ...

Sixt

Total Rewards Manager

Fort Lauderdale, FL · Hybrid

$75K - $102K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Total Rewards Manager, you will own and continuously develop SIXT's total rewards strategy to ... SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the ...

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All JobsSubscription JobsSubscription Manager JobsSubscription Manager Jobs in Boca Raton, FL

Subscription Manager information

See Boca Raton, FL salary details

$43.3K

$104.7K

$148.1K

How much do subscription manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for subscription manager in Boca Raton, FL is $104,710.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,048.00 and $137,144.00 per year, depending on experience, location, and employer.

What is a subscription manager?

A Subscription Manager is a professional responsible for overseeing and maintaining subscription-based services for a company or organization. They manage customer accounts, handle renewals and cancellations, analyze subscription data, and work to improve customer retention. Their role often involves collaborating with sales, marketing, and customer service teams to enhance the overall subscriber experience and implement strategies for growth. Subscription Managers typically use specialized software to track subscriptions and generate reports on performance metrics.

What are the key skills and qualifications needed to thrive as a subscription manager, and why are they important?

To thrive as a Subscription Manager, you need strong analytical abilities, attention to detail, and experience in subscription lifecycle management, often supported by a degree in business, marketing, or a related field. Familiarity with CRM systems, subscription management platforms (such as Zuora or Chargebee), and data analysis tools is typically required. Excellent communication, problem-solving, and customer relationship skills help set top performers apart. These competencies are crucial for optimizing customer retention, revenue growth, and seamless subscription experiences.

What are the most common challenges faced by subscription managers, and how can they be addressed?

Subscription Managers often face challenges such as minimizing customer churn, optimizing pricing models, and ensuring seamless billing processes. Staying ahead of customer expectations requires regular communication with support, marketing, and product teams to improve value and resolve issues quickly. Leveraging analytics to understand subscriber behavior and proactively addressing problems can help maintain customer satisfaction and drive growth. Continuous learning and adapting to industry trends are also key to long-term success in this role.

What is the difference between Subscription Manager vs Customer Success Manager?

AspectSubscription ManagerCustomer Success Manager
Primary FocusOverseeing subscription services, managing renewals, and optimizing subscription revenueEnsuring customer satisfaction, retention, and long-term success
Work EnvironmentTypically in sales, marketing, or product teams within SaaS or subscription-based companiesCustomer support, account management, and client relationship teams
Required SkillsSales, analytics, subscription platform knowledgeCommunication, relationship management, problem-solving

While both roles focus on client engagement, Subscription Managers primarily handle subscription operations and revenue, whereas Customer Success Managers focus on customer satisfaction and retention. Understanding these differences helps organizations assign the right responsibilities and optimize client relationships.

What are the most commonly searched types of Subscription jobs in Boca Raton, FL?

The most popular types of Subscription jobs in Boca Raton, FL are:

What are popular job titles related to Subscription Manager jobs in Boca Raton, FL?

For Subscription Manager jobs in Boca Raton, FL, the most frequently searched job titles are:

What job categories do people searching Subscription Manager jobs in Boca Raton, FL look for?

The top searched job categories for Subscription Manager jobs in Boca Raton, FL are:

What cities near Boca Raton, FL are hiring for Subscription Manager jobs?

Cities near Boca Raton, FL with the most Subscription Manager job openings:

Subscription Manager jobs near you
Infographic showing various Subscription Manager job openings in Boca Raton, FL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $104,710 per year, or $50.3 per hour.

Senior Product Manager

Petmed Express Inc

Delray Beach, FL • On-site

$118K - $156K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 26 days ago

Job description

Please note: we are hiring exclusively in the following states: FL, GA, NJ, NY, WI, SC, TX

Opportunity Summary:

At PetMeds, our backend systems are the operational backbone of everything we do and our retention products are critical to sustaining the long-term value of every customer relationship. As Senior Product Manager, Platform Retention, you will own the reliability, scalability, and capability of the systems that power PetMeds operations, while also owning the product experience for AutoShip, our subscription program, loyalty and rewards, and transactional email infrastructure. Reporting to the VP of Digital eCommerce, you will ensure these systems are stable, efficient, and positioned to support both business growth and customer retention. This is a technically demanding role requiring someone who can independently bridge business needs and engineering execution across a complex, interconnected set of systems. You will own your product surfaces, systems, and cross-functional relationships, driving platform and retention execution and outcomes without day-to-day direction.

Key Responsibilities:

Strategy and Planning

  • Partner with the VP of Digital eCommerce on overall platform and retention strategy and roadmap direction, ensuring backend and retention priorities align with business growth goals.
  • Own the performance of all platform systems and retention product surfaces — understanding how reliability, throughput, integration health, and retention product decisions impact the customer-facing products and business operations that depend on them. Prioritization and roadmap decisions are grounded in system performance data, retention metrics, and risk analysis.
  • Own the product roadmap for all PetMeds backend and operational systems: OMS, middleware, PIM, Salesforce Service Cloud (SFSC), vet portal, and Iterable backend.
  • Own the product roadmap for retention surfaces: AutoShip and subscription experience (Ordergroove), loyalty and rewards, and transactional email product infrastructure (Iterable, co-owned with Marketing).
  • Balance system reliability and operational stability with the delivery of new capabilities the business requires to grow.
  • Translate business needs from across the digital org into a clear platform and retention roadmap, ensuring backend systems support customer-facing product initiatives and retention goals.
  • Identify platform gaps, technical debt, and scalability risks early and build plans to address them before they become business-critical issues.
  • Stay informed on platform technology trends, integration best practices, subscription product innovations, and loyalty program developments.

Delivery & Execution

  • Lead squad execution across all platform and retention systems, ensuring engineers have well-defined tickets, clear acceptance criteria, and the context needed to build and resolve issues with confidence.
  • Drive platform features, retention product improvements, and system enhancements from discovery through launch, managing sprint cycles, unblocking dependencies, and maintaining delivery momentum.
  • Own system integration reliability across platforms, identifying and resolving issues proactively.
  • Lead agile ceremonies including sprint planning, backlog refinement, demos, and retrospectives for platform and retention squads.
  • Identify risks, dependencies, and trade-offs across interconnected systems and resolve or escalate as appropriate.
  • Ensure all changes are delivered with appropriate testing, validation, and rollback planning.

Cross-functional Collaboration

  • Own cross-functional relationships with Engineering, Analytics, Marketing, Operations, and customer-facing product teams independently — serving as the primary product point of contact for all platform and retention decisions.
  • Serve as the business voice in platform and retention decisions, ensuring system capabilities and constraints are understood across the digital org.
  • Partner with Marketing on transactional email product infrastructure, ensuring the technical foundation supports effective customer communication and retention strategies.
  • Partner with the Sr. PM, Web, App & White Label to ensure platform capabilities support customer-facing product roadmaps.
  • Communicate platform and retention roadmap priorities and constraints clearly to non-technical stakeholders, translating technical complexity into business impact.
  • Mentor and support junior product team members in technical product management practices.

Qualifications:

Education & Experience

  • Bachelor’s degree or equivalent experience in a related field.
  • 5+ years of product management experience with at least 2 years owning backend, platform, or infrastructure products.
  • Experience in ecommerce operations preferred; familiarity with OMS, PIM, middleware, or CRM systems strongly preferred.
  • Track record of managing complex, interconnected systems in a production environment.
  • Experience with subscription, loyalty, or retention products is a plus.

Skills & Competencies

  • Strong technical fluency with the ability to engage meaningfully with engineering on architecture, integration design, and system trade-offs.
  • Ability to balance operational reliability with strategic capability delivery — knows when to fix the foundation and when to build forward.
  • Understanding of retention mechanics, subscription models, and loyalty program dynamics.
  • Clear and effective communicator who can translate technical complexity into business terms for non-technical stakeholders.
  • Experience working across multiple systems and teams simultaneously, managing dependencies. and sequencing work effectively.
  • Familiarity with agile methodologies and modern software development practices.
  • Detail-oriented with strong documentation habits and a systematic approach to problem-solving.

Benefits:

  • Competitive salary
  • Comprehensive health, dental, and vision insurance (and more)
  • Hybrid work options
  • Generous pet-related benefits and discounts
  • Professional development opportunities and career growth
  • Performance-based incentive awards
  • 401k with 4% company match
  • Paid parental leave, surrogacy, and adoption benefits
  • Unlimited Flex Time Off
  • Education Reimbursement Program

PetMeds/PetCareRX (PETS) is an equal opportunity employer.

The Department Head has the discretion to hire personnel with a combination of experience and education which may vary from the above-listed qualifications.