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Cx Manager Jobs in Georgia (NOW HIRING)

Aprio

Manager, Client Experience

Atlanta, GA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

Aprio is building a Client Experience (CX) capability from the ground up, and we're looking for a Manager, Client Experience to build it with us. You'll stand up the programs, operationalize CX ...

Clayco

Senior Commissioning Manager

Atlanta, GA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

CX Leader on the project, chair meetings coordinate CX activities. * Mentor and coach junior level staff on the CX process. * Manage CX schedule and coordinate support needed from Field ...

Clayco

Senior Commissioning Manager

Atlanta, GA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

CX Leader on the project, chair meetings coordinate CX activities. * Mentor and coach junior level staff on the CX process. * Manage CX schedule and coordinate support needed from Field ...

Clayco

Senior Commissioning Manager

Atlanta, GA

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

CX Leader on the project, chair meetings coordinate CX activities. * Mentor and coach junior level staff on the CX process. * Manage CX schedule and coordinate support needed from Field ...

Clayco

Senior Commissioning Manager

Atlanta, GA

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

CX Leader on the project, chair meetings coordinate CX activities. * Mentor and coach junior level staff on the CX process. * Manage CX schedule and coordinate support needed from Field ...

Skanska USA

Commissioning Manager

Atlanta, GA

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Commissioning Manager leads the CX efforts through all levels (1-5). This individual possesses the technical background and understanding of major Electrical and Mechnical equipment that most ...

Skanska USA

Commissioning Manager

Atlanta, GA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Commissioning Manager leads the CX efforts through all levels (1-5). This individual possesses the technical background and understanding of major Electrical and Mechnical equipment that most ...

Clayco

Senior Commissioning Manager

Atlanta, GA

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

CX Leader on the project, chair meetings coordinate CX activities. * Mentor and coach junior level staff on the CX process. * Manage CX schedule and coordinate support needed from Field ...

Clayco

Senior Commissioning Manager

Atlanta, GA

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

CX Leader on the project, chair meetings coordinate CX activities. * Mentor and coach junior level staff on the CX process. * Manage CX schedule and coordinate support needed from Field ...

Invesco

Sr Mgr., Client Research & Insights

Atlanta, GA · Hybrid

$115K - $130K/yr

  • Medical

  • Retirement

  • PTO

Own and manage the end-to-end CX program across the U.S. and EMEA, including annual and ongoing measurement programs (e.g., NPS and touchpoint satisfaction) with consistent, high-quality execution ...

Southern Company

Mgr, Business Engagement

Atlanta, GA · On-site

  • Medical

  • Retirement

Proactively and consistently maintaining a broad perspective on CX business goals and pain points ... Stakeholder Management: Continually communicate project progress with client teams to ensure ...

Southern Company

Mgr, Business Engagement

Atlanta, GA

  • Medical

  • Retirement

Proactively and consistently maintaining a broad perspective on CX business goals and pain points ... Stakeholder Management: Continually communicate project progress with client teams to ensure ...

Southern Company

Mgr, Business Engagement

Atlanta, GA · On-site

  • Medical

  • Retirement

Proactively and consistently maintaining a broad perspective on CX business goals and pain points ... Stakeholder Management: Continually communicate project progress with client teams to ensure ...

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Cx Manager information

See Georgia salary details

$19.4K

$51.8K

$86.5K

How much do cx manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for cx manager in Georgia is $51,804.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,200.00 and $58,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a CX manager, and why are they important?

To thrive as a CX Manager, you need expertise in customer experience strategies, data analysis, and a background in business or marketing, often supported by a relevant degree. Familiarity with CRM platforms, customer feedback tools, and analytics software is typically required. Exceptional communication, problem-solving, and leadership skills help you build strong customer relationships and guide teams effectively. These skills are crucial for driving customer satisfaction, loyalty, and overall business growth.

How do you become a customer experience manager?

To become a customer experience manager, candidates typically need a bachelor's degree in business, marketing, or a related field, along with experience in customer service or sales. Developing skills in data analysis, communication, and leadership is important, and some professionals pursue certifications like the Certified Customer Experience Professional (CCXP) to enhance their qualifications.

What are some common challenges a CX manager faces when implementing new customer experience initiatives?

CX Managers often encounter challenges when trying to align different departments around new customer experience strategies. Gaining buy-in from stakeholders, integrating customer feedback into existing processes, and managing change across teams can be complex. Additionally, balancing quick wins with long-term improvements while ensuring consistent communication between customer-facing and back-end teams requires strong project management and interpersonal skills. Successfully navigating these challenges often leads to improved customer satisfaction and stronger company-wide collaboration.

What is the difference between Cx Manager vs Customer Experience Specialist?

AspectCx ManagerCustomer Experience Specialist
Required CredentialsTypically requires a bachelor’s degree in business, marketing, or related field; experience in customer experience or management rolesUsually requires a high school diploma or bachelor’s degree; certifications in customer service or experience design are a plus
Work EnvironmentOversees teams, develops strategies, and collaborates with multiple departmentsFocuses on direct customer interactions, support, and feedback collection
Employer & Industry UsageCommon in large corporations, retail, tech, and service industriesFound in customer service centers, retail, and hospitality sectors

The main difference is that a Cx Manager develops and oversees customer experience strategies at a managerial level, while a Customer Experience Specialist handles direct customer interactions and feedback. The Cx Manager has broader responsibilities and strategic oversight, whereas the Specialist focuses on day-to-day customer support and engagement.

What is a CX manager?

A Cx Manager, or Customer Experience Manager, is responsible for overseeing and improving the overall experience that customers have with a company’s products or services. Their role involves analyzing customer feedback, designing strategies to enhance satisfaction, and ensuring that all customer touchpoints are optimized for a positive experience. Cx Managers often work cross-functionally with teams in marketing, sales, and support to address customer needs and drive loyalty. They play a key role in shaping the company’s reputation and fostering long-term customer relationships.

What are the most commonly searched types of Cx jobs in Georgia?

The most popular types of Cx jobs in Georgia are:

What are popular job titles related to Cx Manager jobs in Georgia?

For Cx Manager jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Cx Manager jobs in Georgia look for?

The top searched job categories for Cx Manager jobs in Georgia are:

What cities in Georgia are hiring for Cx Manager jobs?

Cities in Georgia with the most Cx Manager job openings:

Cx Manager jobs near you
Infographic showing various Cx Manager job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $51,804 per year, or $24.9 per hour.

Commissioning Manager CX

Batchelor & Kimball

Conyers, GA • On-site

Full-time

Re-posted 12 days ago

Job description

Headquartered in Conyers, Georgia, Batchelor & Kimball takes pride in partnering with our clients to deliver excellent results from engineering and construction to operations and maintenance. We offer design/build and turnkey construction services, including teaming with selected subcontractors for electrical and general construction.
There's not a lot of BS here, and not a lot of turnover. Good people work at Batchelor & Kimball. We're good at our jobs, and good to each other. We have high expectations because the work is challenging, but we know the most valuable thing about the work is the people who do it. If this sounds like a good fit for you, we'd like to meet you!
The primary responsibility of the Commissioning Manager is to lead and execute the full lifecycle of commissioning activities for new construction and retrofit projects. Ensuring all building systems are commissioned in accordance with contractual requirements and perform in alignment with the Owner's Project Requirements (OPR). This role plans, coordinates, and integrates project-specific commissioning efforts into the overall Quality Control (QC) program, while developing commissioning schedules that align with the master project schedule.
Budgetary/External Communication Responsibilities
  • Build and maintain strong working relationships with architects, engineers, trade contractors, and operations teams to enhance collaboration, improve delivery efficiency, and ensure compliance
  • Implement and enforce processes and procedures that support project timelines, contractual obligations, and overall project quality
  • Partner with Mechanical QC and MEP teams to ensure completion of checklists, engineering documentation, and commissioning tasks in accordance with approved plans and testing protocols
  • Demonstrate a thorough understanding of key project milestones, contractual commitments (client, GC, and subcontractors), and third-party commissioning requirements
  • Manage execution of commissioning plans in alignment with contractual turnover requirements
  • Identify and allocate required on-site resources, including subcontractors, vendors, commissioning agents, and internal staff, to meet schedule objectives
  • Develop, update, and integrate startup and commissioning schedules into the overall project schedule, accounting for testing, cleaning, inspections, and commissioning agent activities
  • Coordinate with OFCI (Owner Furnished, Contractor Installed) equipment vendors to support efficient installations and provide feedback to the client and QC leadership
  • Ensure vendor compliance with quality control requirements by verifying documentation, checklists, and field readiness prior to system startup and energization
  • Establish quality checkpoints to confirm installation integrity and documentation completeness before progressing to subsequent commissioning phases
  • Participate in and contribute to startup and commissioning meetings, including communicating updates to commissioning plans and schedules
  • Support the development and refinement of project-specific commissioning plans
  • Assist in building and maintaining equipment databases to ensure consistency in equipment data, naming conventions, and inspection/test documentation
  • Maintain a strong understanding of project contract documents, including drawings, specifications, codes, and agreements
  • Support pre-installation meetings with subcontractors and vendors, clearly communicating scope, expectations, and contractual requirements
  • Develop and manage punch list prevention strategies, tracking and resolving commissioning-related deficiencies
  • Assist with onboarding and training of project staff, subcontractors, and vendors on quality and commissioning processes
  • Perform additional duties and responsibilities as assigned

Knowledge, skills and ability requirements (minimum competencies required for job performance)
  • Strong understanding of mechanical systems, construction methods, materials, installation practices, and tolerances
  • Familiarity with ASHRAE commissioning processes; certification is preferred
  • Working knowledge of building automation and management systems (BAS/BMS), including environmental controls
  • Ability to interpret contracts, drawings, specifications, system schematics, sequences of operation, and MEP scopes of work
  • Proven ability to align commissioning activities with project schedules and contractual requirements
  • Travel may be required

Prior work experience and educational requirements
  • Minimum of 10 years of relevant experience in commissioning, construction, or related roles
  • At least 5 years of hands-on commissioning experience spanning both field execution and engineering oversight
  • Experience in data center or mission-critical environments is strongly preferred
  • Bachelor's degree in Mechanical Engineering, Construction Management, or a related field preferred; equivalent experience will be considered

Physical Demands
The physical demands are those associated with working in a typical office environment and miscellaneous filed travel.
NOTE: This job description is not intended to be all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description.

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