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Cx Manager Jobs in Georgia (NOW HIRING)

RemX

CX Supervisor

Atlanta, GA · On-site

$28/hr

Consumer Experience (CX) Supervisor Jacksonville, FL | Full-Time | $28-29/hr | Temp-to-Hire (4-6 ... Partner with Workforce Management to maintain staffing and coverage needs. * Implement process ...

Centerwell

Pharmacy Senior CX Professional

Atlanta, GA · On-site

Become a part of our caring community The Pharmacy Senior Consumer Experience (CX) Professional ... Manage and analyze patient experience inputs, including transactional and relationship NPS, CAHPS ...

New

U.S. Bank

CX Insights Consultant - Payments

Atlanta, GA · On-site

As a CX Insights Consultant - Payments , you'll transform customer feedback, behavioral trends, and ... Eight to ten years of experience in project management activities Preferred Skills/Experience * 8+ ...

Spring Health

Director, CX Delivery (Alma)

Atlanta, GA · On-site

$203K/yr

Own CX team performance and quality standards, including productivity, reliability, and customer ... Define our talent management strategy, partnering with Learning & Development to establish ...

US Bank

CX Insights Consultant - Payments

Atlanta, GA · Hybrid

As a CX Insights Consultant - Payments , you'll transform customer feedback, behavioral trends, and ... Eight to ten years of experience in project management activities Preferred Skills/Experience * 8+ ...

Nice Inc.

Senior Project Manager, CX

Atlanta, GA

... CX, AI, or contact center technologies preferred Familiarity with product management and collaboration tools (e.g., Monday.com, Jira, Confluence, sharepoint, salesforce, MS Office Suite, ,etc ...

NICE

Senior Project Manager, CX

Atlanta, GA · On-site

... CX, AI, or contact center technologies preferred Familiarity with product management and collaboration tools (e.g., Monday.com, Jira, Confluence, sharepoint, salesforce, MS Office Suite, ,etc ...

U.S. Bancorp

Consumer CX Insights Consultant

Atlanta, GA · On-site

Consumer CX Insights Consultant At U.S. Bank, we're committed to helping our clients make smarter ... Strong organization and project management skills. * Effective interpersonal, verbal, and written ...

New

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All JobsCx JobsCx Manager JobsCx Manager Jobs in Georgia

Cx Manager information

See Georgia salary details

$19.4K

$51.8K

$86.5K

How much do cx manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for cx manager in Georgia is $51,804.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,200.00 and $58,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a CX manager, and why are they important?

To thrive as a CX Manager, you need expertise in customer experience strategies, data analysis, and a background in business or marketing, often supported by a relevant degree. Familiarity with CRM platforms, customer feedback tools, and analytics software is typically required. Exceptional communication, problem-solving, and leadership skills help you build strong customer relationships and guide teams effectively. These skills are crucial for driving customer satisfaction, loyalty, and overall business growth.

How do you become a customer experience manager?

To become a customer experience manager, candidates typically need a bachelor's degree in business, marketing, or a related field, along with experience in customer service or sales. Developing skills in data analysis, communication, and leadership is important, and some professionals pursue certifications like the Certified Customer Experience Professional (CCXP) to enhance their qualifications.

What are some common challenges a CX manager faces when implementing new customer experience initiatives?

CX Managers often encounter challenges when trying to align different departments around new customer experience strategies. Gaining buy-in from stakeholders, integrating customer feedback into existing processes, and managing change across teams can be complex. Additionally, balancing quick wins with long-term improvements while ensuring consistent communication between customer-facing and back-end teams requires strong project management and interpersonal skills. Successfully navigating these challenges often leads to improved customer satisfaction and stronger company-wide collaboration.

What is the difference between Cx Manager vs Customer Experience Specialist?

AspectCx ManagerCustomer Experience Specialist
Required CredentialsTypically requires a bachelor’s degree in business, marketing, or related field; experience in customer experience or management rolesUsually requires a high school diploma or bachelor’s degree; certifications in customer service or experience design are a plus
Work EnvironmentOversees teams, develops strategies, and collaborates with multiple departmentsFocuses on direct customer interactions, support, and feedback collection
Employer & Industry UsageCommon in large corporations, retail, tech, and service industriesFound in customer service centers, retail, and hospitality sectors

The main difference is that a Cx Manager develops and oversees customer experience strategies at a managerial level, while a Customer Experience Specialist handles direct customer interactions and feedback. The Cx Manager has broader responsibilities and strategic oversight, whereas the Specialist focuses on day-to-day customer support and engagement.

What is a CX manager?

A Cx Manager, or Customer Experience Manager, is responsible for overseeing and improving the overall experience that customers have with a company’s products or services. Their role involves analyzing customer feedback, designing strategies to enhance satisfaction, and ensuring that all customer touchpoints are optimized for a positive experience. Cx Managers often work cross-functionally with teams in marketing, sales, and support to address customer needs and drive loyalty. They play a key role in shaping the company’s reputation and fostering long-term customer relationships.
What are the most commonly searched types of Cx jobs in Georgia? The most popular types of Cx jobs in Georgia are:
What are popular job titles related to Cx Manager jobs in Georgia? For Cx Manager jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Cx Manager jobs in Georgia look for? The top searched job categories for Cx Manager jobs in Georgia are:
What cities in Georgia are hiring for Cx Manager jobs? Cities in Georgia with the most Cx Manager job openings:
Cx Manager jobs near you
Infographic showing various Cx Manager job openings in Georgia as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $51,804 per year, or $24.9 per hour.

CX Supervisor

RemX

Atlanta, GA • On-site

$28/hr

Temporary

Posted 9 days ago

Job description

Consumer Experience (CX) Supervisor
Jacksonville, FL | Full-Time | $28-29/hr | Temp-to-Hire (4-6 months)
We are seeking a motivated Consumer Experience (CX) Supervisor to lead a team of customer service professionals in a fast-paced contact center environment. This role is responsible for driving agent performance, productivity, quality, attendance, and compliance while fostering a positive and engaging workplace culture.
Key Responsibilities:
  • Supervise, coach, and develop CX Agents to achieve performance and customer service goals.
  • Conduct one-on-one coaching sessions, performance reviews, and corrective actions as needed.
  • Provide real-time support and guidance for customer interactions and escalations.
  • Monitor KPIs, productivity, quality, and schedule adherence.
  • Ensure compliance with company policies, procedures, and service standards.
  • Partner with Workforce Management to maintain staffing and coverage needs.
  • Implement process improvements and reinforce operational updates.
  • Promote a collaborative, accountable, and customer-focused team environment.

Qualifications:
  • Prior leadership experience in a customer service or contact center setting.
  • Strong coaching, communication, and employee development skills.
  • Experience managing performance metrics, KPIs, and workforce scheduling.
  • Advanced Microsoft Excel skills, including Pivot Tables and VLOOKUP.
  • Ability to manage multiple priorities and resolve escalated issues effectively.
  • High School Diploma required; Bachelor's degree preferred.

Qualifications: Previous leadership experience in a customer service or contact center environment. Strong coaching, communication, and performance management skills. Experience with KPIs, workforce scheduling, and customer experience metrics. Advanced E
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Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Atlanta, GA, US

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