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Cx Analyst Jobs in Virginia (NOW HIRING)

Beacon Systems, Inc

UX / CX Researcher

Vienna, VA · On-site

Position Title: UX / CX Researcher Location: Vienna VA USA Work Arrangement: Onsite Interview Type ... Strong analytical, communication, and stakeholder collaboration skills with the ability to ...

SimpliSafe

Customer Experience Analyst

Richmond, VA

About the Job The SimpliSafe CX Analytics team is looking for a Senior Analyst to co-own performance for our rapidly growing Telesales and Loyalty channels -- both key strategic priorities for ...

SimpliSafe

Customer Experience Analyst

Richmond, VA · On-site

About the Job The SimpliSafe CX Analytics team is looking for a Senior Analyst to co-own performance for our rapidly growing Telesales and Loyalty channels - both key strategic priorities for ...

Qualtrics

Senior Manager, Product Management - CX

Reston, VA · On-site

$131K - $173K/yr

... just analysts!). * Executive Visibility: Act as the primary champion for our entire Location ... Own the product strategy for our Location CX Product suite, includes purpose built applications for ...

Qualtrics

Senior Manager, Product Management - CX

Reston, VA · On-site

$131K - $173K/yr

... just analysts!). * Executive Visibility: Act as the primary champion for our entire Location ... Own the product strategy for our Location CX Product suite, includes purpose built applications for ...

HighPoint Global

Business Analyst

Chantilly, VA

Business Analyst HighPoint's professionals focus on helping government agencies and companies ... HighPoint helps government agencies elevate the citizen experience (CX) by improving the ...

ARServices

Audit Analyst

Fort Belvoir, VA · On-site

... CX Department, providing expert audit support to government project managers (PMs) and budget ... The Audit Analyst will have demonstrated experience providing financial analysis, audit support ...

ARServices

Audit Analyst

Fort Belvoir, VA · On-site

... CX Department, providing expert audit support to government project managers (PMs) and budget ... The Audit Analyst will have demonstrated experience providing financial analysis, audit support ...

NuAxis LLC

Service Center Analyst

Sterling, VA · On-site

$20.25 - $27.75/hr

We are a federal IT company on a mission to make customer experience (CX) the center of every ... The Support Center Analyst provides telephone-based technical support to enterprise users across ...

NuAxis Innovations LLC

Service Center Analyst

Sterling, VA · On-site

$20.25 - $27.75/hr

We are a federal IT company on a mission to make customer experience (CX) the center of every ... The Support Center Analyst provides telephone-based technical support to enterprise users across ...

NuAxis Innovations

Service Center Analyst

Sterling, VA · Hybrid

$20.25 - $27.75/hr

We are a federal IT company on a mission to make customer experience (CX) the center of every ... The Support Center Analyst provides telephone-based technical support to enterprise users across ...

NuAxis Innovations

Service Center Analyst

Sterling, VA · On-site

$20.25 - $27.75/hr

We are a federal IT company on a mission to make customer experience (CX) the center of every ... The Support Center Analyst provides telephone-based technical support to enterprise users across ...

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Showing results 1-20

All JobsCx Analyst JobsCx Analyst Jobs in Virginia

Cx Analyst information

See Virginia salary details

$38.2K

$103.9K

$128.9K

How much do cx analyst jobs pay per year?

As of Aug 3, 2026, the average yearly pay for cx analyst in Virginia is $103,880.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,300.00 and $128,400.00 per year, depending on experience, location, and employer.

What does a Cx Analyst do?

A Cx (Customer Experience) Analyst evaluates customer interactions, feedback, and data to identify trends and improve overall customer satisfaction. They analyze metrics like customer satisfaction scores, support tickets, and survey results to provide actionable insights. By collaborating with teams across the organization, they help enhance processes, optimize touchpoints, and ensure a seamless customer journey.

How to become a customer experience analyst?

To become a customer experience analyst, typically a bachelor's degree in business, marketing, or a related field is required. Developing skills in data analysis, customer research, and familiarity with tools like Excel, SQL, or customer feedback platforms is important. Gaining experience through internships or entry-level roles in customer service or data analysis can also help build relevant expertise.

What does a typical day look like for a Cx Analyst?

A typical day for a Cx Analyst involves collecting and analyzing customer feedback and behavioral data, preparing reports or dashboards to track customer satisfaction metrics, and collaborating with teams to recommend solutions for enhancing customer experience. You may participate in meetings with product, marketing, or customer service departments to discuss findings and align on improvement initiatives. Many Cx Analysts also manage ongoing projects such as customer journey mapping or process optimization. Depending on the organization, you'll often have the opportunity to present insights directly to leadership and play a key role in shaping customer-focused strategies.

Do Cx analysts make a lot of money?

Customer Experience (CX) analysts typically earn a median salary ranging from $50,000 to $80,000 annually, depending on experience, location, and industry. Advanced skills in data analysis, customer insights, and familiarity with tools like CRM software can lead to higher compensation. Entry-level positions may start lower, while experienced analysts or those with specialized certifications can earn more.

Do customer experience analyst jobs require a degree?

Customer experience analyst jobs typically do not require a specific degree, but many employers prefer candidates with a bachelor's degree in fields like business, marketing, or data analysis. Relevant skills such as data interpretation, customer service, and familiarity with tools like CRM software can be important. Certifications in customer experience or data analysis can also enhance job prospects.

What are the key skills and qualifications needed to thrive in the Cx Analyst position, and why are they important?

To thrive as a Cx Analyst, you need a solid understanding of customer experience management, data analysis, and business process improvement, typically supported by a degree in business, marketing, or a related field. Familiarity with CRM platforms, data visualization tools (such as Tableau or Power BI), and customer feedback systems is highly valuable. Excellent communication, problem-solving abilities, and stakeholder management skills help you navigate complex customer journeys and influence cross-functional teams. These competencies ensure you can effectively analyze data, identify actionable insights, and drive improvements in customer satisfaction and loyalty.

What are the most commonly searched types of Cx Analyst jobs in Virginia? The most popular types of Cx Analyst jobs in Virginia are:
What are popular job titles related to Cx Analyst jobs in Virginia? For Cx Analyst jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Cx Analyst jobs in Virginia look for? The top searched job categories for Cx Analyst jobs in Virginia are:
Cx Analyst jobs near you
Infographic showing various Cx Analyst job openings in Virginia as of July 2026, with employment types broken down into 1% Locum Tenens, 1% Internship, 86% Full Time, 6% Part Time, 1% Temporary, and 5% Contract. Highlights an 82% Physical, 5% Hybrid, and 13% Remote job distribution, with an average salary of $103,880 per year, or $49.9 per hour.

Electrical Engineer-CX with Security Clearance

EM Key Solutions

Lorton, VA • On-site

Other

Re-posted 20 days ago

Job description

CX Electrical Engineer - DTRA Lorton, VA Hybrid Position EM Key Solutions/CORTEK is seeking a CX Electrical Engineer to provide critical decision and analytic support to the Urgent Solutions Division in the Counter WMD Technologies Department of the Defense Threat Reduction Agency (DTRA). Duties: * Conducts assessments, demonstrations, analysis, scientific codes and other decision making in evaluating systems to counter WMD - biological and chemical threats, and counter threat network * Develops knowledge regarding a stipulated issue through analysis of complex data sets, identifying actionable trends and problems * Prepares technical documentation and presentations to explain the approach, associated assumptions, and conclusions of design and development efforts * Works on advanced, complex technical projects or business issues requiring state of the art technical or industry knowledge on subjects in Electrical Engineering, specifically circuitry and semiconductors * Interprets results from multiple sources using a variety of techniques, ranging from simple data aggregation via statistical analysis to complex data mining, sensor analysis and learning techniques * Designs, develops, and implements technical solutions in support of concurrent analysis. Required Qualifications: * Bachelor's Degree in Electrical Engineering or related field * 1 - 5 years of experience in circuitry design and semiconductor analysis * Expertise in electrical systems design * Active DoD Top Secret level clearance with SCI eligibility, and the ability to maintain both * Travel, up to 10% Clearance: An active Top Secret clearance with SCI eligibility is required. Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information. About EM Key Solutions: Founded in 2015, EM Key Solutions, Inc. (EMKS) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) offering a broad range of services to support Federal Government enterprises in meeting their mission requirements and business demands. ​Relationships are key to EMKS! We adopt a customer-centric approach and proven management processes for every project we undertake. Through sound leadership and management principles, EMKS focuses on offering its clients the solutions they need to be successful throughout the project management lifecycle at the most competitive rates. If you are curious to learn more about EM Key Solutions, please visit our website at https://www.emkeysolutions.com/ EMKS is an Equal Opportunity/Affirmative Action Employer committed to hiring and retaining qualified and talented individuals. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. Reasonable Accommodation Requests EM Key Solutions is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or accommodation while seeking employment, please e-mail or call: (727)-292-1521 Human Resources. We will make a determination on your request for reasonable accommodation on a case-by-case basis. E-Verify As a Federal Contractor, we are required to use E-Verify to validate employees' ability to work legally in the United States. EEO is the Law The law requires EM Key Solutions to post a notice describing the Federal laws prohibiting job discrimination. Pay Transparency Non-Discrimination EM Key Solutions will not discharge or, in any other manner, discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. For information regarding your legal rights and protections, please click on the following link: https://www.emkeysolutions.com/labor-notices 2000 Park St N St Petersburg, FL 33710

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