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Cvd Diamond Jobs (NOW HIRING)

Customer Service Representative/Lead

Decatur, IN · On-site

$15.50 - $21/hr

Our products include, but are not limited to, the Ultra Mill milling cutter and associated diamond-based cartridges, inserts, fixed-pocket brazed tools, CVD coated solid carbide rounds and inserts ...

Customer Service Representative/Lead

Decatur, IN · On-site

$15.50 - $21/hr

Our products include, but are not limited to, the Ultra Mill milling cutter and associated diamond-based cartridges, inserts, fixed-pocket brazed tools, CVD coated solid carbide rounds and inserts ...

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Cvd Diamond information

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How much do cvd diamond jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for cvd diamond in the United States is $25.81, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $26.92 per hour, depending on experience, location, and employer.

What is a CVD Diamond?

A CVD Diamond job typically involves working with Chemical Vapor Deposition (CVD) technology to create synthetic diamonds. This can include roles in research, production, quality control, and equipment maintenance within industries like electronics, jewelry, and cutting tools. Professionals in this field often operate and maintain CVD reactors, analyze diamond quality, and develop new methods to enhance production efficiency. The job may require expertise in materials science, chemistry, or engineering, depending on the specific role.

What are the key skills and qualifications needed to thrive in the CVD Diamond position, and why are they important?

To thrive in the CVD Diamond industry as a technician or engineer, you need a background in materials science, chemistry, or engineering, along with hands-on experience in diamond synthesis processes. Familiarity with chemical vapor deposition (CVD) reactors, vacuum systems, and quality control instruments is important, and relevant certifications or training in laboratory safety are often required. Strong attention to detail, problem-solving skills, and effective teamwork help you succeed in this environment. These qualities are crucial for consistently producing high-quality synthetic diamonds while maintaining operational safety and efficiency.

What are the typical responsibilities of a CVD Diamond technician or engineer?

As a CVD Diamond Technician or Engineer, your daily responsibilities will include operating and monitoring CVD systems, preparing substrates and raw materials, and conducting quality checks on the finished diamond products. You'll also be responsible for troubleshooting equipment issues, maintaining detailed process records, and collaborating with colleagues in research and production teams to optimize synthesis parameters. The role often involves working in a cleanroom or laboratory environment, following safety protocols to ensure reliable results. This position offers the opportunity to build specialized skills in advanced material synthesis and may lead to career advancement in research, production management, or process engineering.

More about Cvd Diamond jobs
What states have the most Cvd Diamond jobs? States with the most job openings for Cvd Diamond jobs include:
Infographic showing various Cvd Diamond job openings in the United States as of August 2026, with employment types broken down into 75% Full Time, and 25% Contract. Highlights an 100% In-person job distribution, with an average salary of $53,690 per year, or $25.8 per hour.

Customer Service Representative/Lead

Dauphin

Decatur, IN • On-site

$15.50 - $21/hr

Full-time

Medical, Dental, Vision, Life, PTO

This job post has expired 1 day ago. Applications are no longer accepted.


Job description

Customer Service Representative/Lead
Decatur Diamond, a privately held, US manufacturer of diamond-based, precision cutting tools,
is seeking a qualified Customer Service Representative four our production facility located in Decatur, Indiana.
Decatur Diamond has a broad offering of diamond-based, industrial cutting tools tools. Our products include, but are not limited to, the Ultra Mill milling cutter and associated diamond-based cartridges, inserts, fixed-pocket brazed tools, CVD coated solid carbide rounds and inserts, as well as very high precision, diamond based-complex rounds, (e.g., automotive reamers, valve seat and guide tools, etc.)
We are seeking a dynamic and experienced Customer Service Representative to join our department. This is a small department with two positions. The person we are seeking will be willing and able to take a lead role within the department. The successful candidate will have the opportunity to earn the position of Customer Service Manager within 12 to 18 months based upon performance. Our customer service department in a fast-paced manufacturing environment.
The hours for this position will be 8:00 AM - 5:00 PM, Monday through Friday.
Key Responsibilities
Customer Relationship Management: Act as the primary escalation point for complex customer issues, maintaining strong relationships with key accounts and ensuring proactive communication regarding order status, delays, and resolutions.
Quote Processing: Work as a liaison between Customer/Outside Sales Department and Engineering initiating RFQs through completion and communicating final quote to Customer/Outside Sales.
Order and Shipping Coordination: Oversee the order entry and processing cycle, coordinating closely with the sales, production, quality, and shipping departments to ensure timely and accurate delivery of products.
Process Improvement: Analyze feedback and data to identify areas for improvement and implement solutions to streamline operations and reduce errors.
Performance Tracking and Reporting: Monitor and report on key performance indicators (KPIs) such as customer satisfaction, on-time delivery, and order accuracy.
Product Knowledge: Ensure the team maintains comprehensive knowledge of the company's product lines, specifications, and industry standards to provide accurate information and technical advice to customers.
Qualifications
  • Ideally will have 3 years of experience in customer service/inside sales, preferably within a manufacturing or industrial environment.
  • Experience, ability and willingness to work across functional departments.
  • Familiarity with Enterprise Resource Planning (ERP) or Customer Relationship Management (CRM) systems.
  • Eager to learn, progress and aspire to the Customer Service Manager position.

Skills:
  • Excellent written and verbal communication, interpersonal, and leadership skills.
  • Strong problem-solving, decision-making, and analytical abilities with a data-driven approach to process improvement.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
  • Ability to work in a fast-paced environment, multitask, and adapt to shifting priorities.

Benefits:
Decatur Diamond, LLC offers a competitive and comprehensive benefit package, including medical, dental, vision, 401(k)with both base and matching contribution, paid holidays and vacation, long-term and short-term disability and life insurance.