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Customs Brokerage Rep Ii Jobs (NOW HIRING)

For transportation associate customer service reps: develop rates and/or provide quotes for the ... customs brokerage, trade and customs advisory services, and advanced e-commerce and trade ...

Experience: 2+ years of experience in logistics, trucking, customs brokerage or a related field preferred but not required. * Excellent communication, problem‑solving, and organizational skills.

Bachelor's Degree or equivalent experience * 2 years Customs Brokerage/Compliance experience preferred * Computer skills (Microsoft Word, Excel, Power Point) * Ability to type: 45wpm * Ability to ...

If this opportunity includes multiple job levels, the pay information represents the ranges for ... customs brokerage, trade and customs advisory services, and advanced e-commerce and trade ...

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Customs Brokerage Rep Ii information

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$40K

$75.2K

$98.5K

How much do customs brokerage rep ii jobs pay per year?

As of Aug 9, 2026, the average yearly pay for customs brokerage rep ii in the United States is $75,242.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $97,500.00 per year, depending on experience, location, and employer.

What is the difference between Customs Brokerage Rep Ii vs Customs Brokerage Rep I?

AspectCustoms Brokerage Rep ICustoms Brokerage Rep II
CredentialsHigh school diploma, basic knowledge of customs regulationsSame as Rep I, with additional experience or certifications
Work EnvironmentEntry-level, supervised tasks in customs brokerage firmsMore independent, handling complex shipments and client interactions
ResponsibilitiesProcessing shipments, data entry, basic complianceReviewing documentation, troubleshooting, client communication

Customs Brokerage Rep II typically has more experience and handles more complex tasks than Customs Brokerage Rep I, often requiring additional certifications and offering greater independence in the work environment.

What is a Customs Brokerage Rep II?

A Customs Brokerage Rep II is a professional who helps companies navigate the customs clearance process for imported and exported goods. They prepare and submit documentation required by government agencies, ensure compliance with all regulations, and communicate with clients and customs officials to resolve any issues. This role typically requires knowledge of tariffs, trade agreements, and shipping regulations, as well as experience in customs brokerage or international logistics.

What are some common challenges faced by a Customs Brokerage Rep II and how can they be managed effectively?

Customs Brokerage Rep IIs often encounter challenges such as navigating frequent regulatory changes, meeting tight clearance deadlines, and ensuring complete accuracy in documentation. Staying updated on international trade laws and customs regulations is crucial, as errors can lead to shipment delays or penalties. Effective time management, strong attention to detail, and consistent communication with clients and government agencies are key strategies for overcoming these obstacles. Collaborating closely with import/export teams and leveraging compliance software can also streamline processes and reduce risks.

What are the key skills and qualifications needed to thrive as a Customs Brokerage Rep II?

To thrive as a Customs Brokerage Rep II, you need a thorough understanding of customs regulations, tariff classifications, and import/export documentation, typically supported by experience in logistics or a related certification like a Customs Broker License. Familiarity with customs brokerage software, electronic data interchange (EDI) systems, and government portals for declarations is essential. Strong attention to detail, problem-solving abilities, and effective communication skills help ensure compliance and facilitate smooth operations. These skills are crucial for minimizing delays, avoiding costly errors, and maintaining positive relationships with clients and regulatory agencies.
More about Customs Brokerage Rep Ii jobs
Infographic showing various Customs Brokerage Rep Ii job openings in the United States as of August 2026, with employment types broken down into 99% Full Time, and 1% Part Time. Highlights an 100% Physical job distribution, with an average salary of $75,242 per year, or $36.2 per hour.

Back Office Manager - Customs Brokerage

Datamark, Inc.

El Paso, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago


Job description

Position Overview
DATAMARK is seeking an experienced Back Office Manager to lead a high-performing back-office operation supporting customs processing activities. This role is responsible for ensuring day-to-day production operations are designed and executed to consistently meet client service level agreements, regulatory requirements, budget expectations, and profitability targets.
The ideal candidate combines strong operational leadership with deep customs brokerage expertise and maintains an active Customs Broker License. This position will oversee customs-related back-office operations, drive process excellence, mentor leaders, and serve as a key liaison between operations, clients, and customs stakeholders.
Primary Responsibilities
  • Lead designated customs processing and back-office operations to meet or exceed gross margin and profitability targets.
  • Ensure all customs-related processing activities are performed accurately and in compliance with U.S. Customs and Border Protection (CBP) regulations and client requirements.
  • Provide operational oversight and guidance on customs documentation, classification, entry processing, and related customs activities.
  • Maintain awareness of regulatory changes and implement process updates as necessary.
  • Partner with internal and external stakeholders to address compliance concerns, process improvements, and client requirements.
  • Direct production teams to achieve customer service level agreements (SLAs), compliance requirements, and contractual obligations.
  • Manage budgets, staffing plans, and operational resources to support business objectives.
  • Monitor key performance indicators and present operational, quality, productivity, and financial results to executive leadership and clients.
  • Develop and mentor Assistant Managers, Supervisors, and production staff for future growth opportunities.
  • Conduct performance evaluations and provide coaching and development plans.
  • Serve as an operational resource and perform leadership responsibilities as needed to support business continuity.

Requirements
  • Active U.S. Customs Broker License.
  • Experience leading customs brokerage, international trade, import/export, logistics, freight forwarding, or trade compliance operations.
  • Experience managing client-facing service operations in a high-volume environment preferred
  • High School Diploma or equivalent, Bachelor's Degree is preferred
  • Minimum of 8 years of back-office or operations experience.
  • Minimum of 2 years of management experience.
  • Experience managing budgets, workforce planning, and profitability targets.
  • Strong proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook.

Benefits
What We Offer:
  • Comprehensive Health Care: Medical, dental, and vision plans
  • Retirement Savings: 401k
  • Life Insurance: Basic, voluntary, and AD&D coverage
  • Time Off: Paid time off, paid volunteer hours, and major holidays
  • Disability Coverage: Short-term and long-term disability plans
  • Professional Growth: Training and development to advance your career.
  • Wellness Resources: Support for your overall well-being.