Customer Value Manager Jobs in Oregon (NOW HIRING)

A Day in Your Life at MKS:

As a Senior Product Marketing Manager at MKS Instruments, you will partner with Engineering, Sales, Applications, Operations, and customers worldwide to drive the business success of the Geode A and Geode X product families serving advanced packaging and IC substrate manufacturing markets. In this role, you will be responsible for understanding market needs, developing product strategy, managing product profitability, guiding product development investments, and driving growth within FC-BGA and advanced FC-BGA applications. You will report to the Director of Product Marketing.

You Will Make an Impact By:

Engaging directly with customers, material suppliers, industry partners, and market influencers to understand emerging technology trends, customer requirements, and market opportunities within advanced packaging and substrate manufacturing.

Developing product positioning, messaging, and value propositions that clearly differentiate Geode A and Geode X solutions and communicate customer value.

Managing product pricing, profitability, and business performance to support revenue growth and margin objectives.

Supporting revenue forecasting, demand planning, and quarterly production planning activities to align business objectives with operational execution.

Leading the marketing and commercial aspects of strategic customer negotiations, including product positioning, pricing strategies, business cases, and long-term commercial agreements.

Monitoring, analyzing, and reporting competitive intelligence, market dynamics, technology trends, and customer adoption patterns to support strategic decision-making.

Developing and maintaining multi-year product roadmaps aligned with customer roadmaps, market trends, competitive dynamics, and company growth objectives.

Leading marketing requirements development for new products and enhancements through the creation of Marketing Requirements Documents (MRDs) and close collaboration with Engineering teams throughout the New Product Introduction (NPI) process.

Managing the full product lifecycle, including new product introduction, portfolio optimization, product upgrades, end-of-sale planning, and end-of-life execution.

Travel Requirements: Up to 25% international travel is required.

Skills You Bring:

Bachelor's degree in Engineering, Physics, Business, Marketing, or a related technical discipline. Master's degree preferred.

10+ years of job-related work experience.

Experience in product marketing, product management, business management, or strategic marketing for semiconductor capital equipment, advanced packaging equipment, PCB manufacturing equipment, or related high-technology capital equipment industries.

Demonstrated experience managing product strategy, roadmaps, pricing, forecasting, and product lifecycle management.

Strong commercial acumen with experience supporting customer negotiations, business case development, and profitability analysis.

Ability to translate market and customer requirements into actionable product requirements and strategic investment recommendations.

Preferred Skills:

Experience supporting advanced packaging, IC substrate, FC-BGA, advanced FC-BGA, heterogeneous integration, HBM, or AI-related packaging applications.

Experience with semiconductor capital equipment, process equipment, or electronics manufacturing equipment.

Knowledge of substrate manufacturing processes, PCB fabrication, and advanced packaging technologies.

MBA or advanced technical degree.

Experience working directly with global customers throughout Asia, North America, and Europe.

MKS is an equal opportunity employer, including disability, veteran status and all categories protected by law. Please review our EOE statements for additional details. MKS is generally only hiring candidates who reside in states where we are registered to do business.

Globally, our policy is to recruit individuals from wide and diverse backgrounds. However, certain positions require access to controlled goods and technologies subject to the International Traffic in Arms Regulations (ITAR) or Export Administration Regulations (EAR). Applicants for these positions may need to be "U.S. persons." "U.S. persons" are generally defined as U.S. citizens, noncitizen nationals, lawful permanent residents (or, green card holders), individuals granted asylum, and individuals admitted as refugees.

MKS Inc. and its affiliates and subsidiaries ("MKS") is an affirmative action and equal opportunity employer: diverse candidates are encouraged to apply. We win as a team and are committed to recruiting and hiring qualified applicants regardless of race, color, national origin, sex (including pregnancy and pregnancy-related conditions), religion, age, ancestry, physical or mental disability or handicap, marital status, membership in the uniformed services, veteran status, sexual orientation, gender identity or expression, genetic information, or any other category protected by applicable law. Hiring decisions are based on merit, qualifications and business needs. We conduct background checks and drug screens, in accordance with applicable law and company policies. MKS is generally only hiring candidates who reside in states where we are registered to do business.

MKS is committed to working with and providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation during the application or interview process due to a disability, please contact us at:accommodationsatMKS@mksinst.com.

If applying for a specific job, please include the requisition number (ex: RXXXX), the title and location of the role