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Customer Support Jobs in Springfield, IL (NOW HIRING)

... and supporting compliance to physician direction. JOB FUNCTIONS: * Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system

Bringing cutting-edge technology and top-tier human support together, we connect clients with ... Job Summary Acrisure is seeking a Customer Service Representative to support billing, payment ...

Bringing cutting-edge technology and top-tier human support together, we connect clients with ... Job Summary Acrisure is seeking a Customer Service Representativeto support billing, payment ...

... supporting compliance to physician direction. Job Functions * Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system * Assesses ...

Customer Service Outfitter

Springfield, IL

$14.25 - $19.75/hr

Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers. * Greets all customers as they enter the store in a friendly ...

Customer Service Associate

Springfield, IL · On-site

$16.50 - $24.82/hr

... that support our mission, vision and values: * SAFETY: Prevent Harm - I put safety first in ... Ensure that each customer receives outstanding service by providing a friendly environment, which ...

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Customer Support information

See Springfield, IL salary details

$11

$19

$27

How much do customer support jobs pay per hour?

As of May 29, 2026, the average hourly pay for customer support in Springfield, IL is $19.02, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $20.72 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Support representative, and why are they important?

To thrive as a Customer Support representative, you need strong problem-solving abilities, product knowledge, and clear communication skills, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office productivity tools is commonly required. Patience, active listening, and a positive attitude are standout soft skills for building rapport and resolving issues effectively. These skills ensure customer satisfaction, efficient issue resolution, and contribute to a positive brand reputation.

How do Customer Support professionals typically handle high-volume periods, and what support do they receive from their team?

During high-volume periods, Customer Support professionals often rely on strong teamwork and clear communication to manage increased workloads. Many organizations implement queue management systems and provide access to a knowledge base to streamline responses. Team leads may reassign tickets or encourage collaboration on complex issues, while regular check-ins help ensure that everyone is coping well. Additionally, companies may offer overtime opportunities or bring in temporary staff to maintain service quality and prevent burnout.

What do customer support representatives do?

Customer support representatives assist customers by answering questions, resolving issues, and providing information about products or services. They communicate with customers via phone, email, chat, or in-person, helping to troubleshoot problems and ensure customer satisfaction. Their role is essential for maintaining positive customer relationships and improving the overall experience with a company.

What jobs make $3,000 a month without a degree?

Customer support roles can pay around $3,000 per month, especially for experienced agents or those working in specialized fields like technical support or remote customer service. These jobs often require strong communication skills, familiarity with support tools, and sometimes certifications, but typically do not require a college degree. Salaries vary based on industry, location, and experience level.

What is the difference between Customer Support vs Customer Service Representative?

AspectCustomer SupportCustomer Service Representative
CredentialsHigh school diploma or equivalent; technical skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall centers, online chat, technical support teamsRetail stores, call centers, online support
Industry UsageIT, tech, telecom, e-commerceRetail, hospitality, telecom, banking
Common Search/ComparisonTechnical issues, troubleshooting, product supportCustomer inquiries, complaints, service requests

Customer Support and Customer Service Representative roles often overlap but differ mainly in focus. Customer Support typically handles technical issues and troubleshooting, often requiring specific technical skills. Customer Service Representatives focus on general customer inquiries and service requests. Both roles are vital for customer satisfaction but serve different functions within organizations.

What are the most commonly searched types of Customer Support jobs in Springfield, IL? The most popular types of Customer Support jobs in Springfield, IL are:
What are popular job titles related to Customer Support jobs in Springfield, IL? For Customer Support jobs in Springfield, IL, the most frequently searched job titles are:
What job categories do people searching Customer Support jobs in Springfield, IL look for? The top searched job categories for Customer Support jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Customer Support jobs? Cities near Springfield, IL with the most Customer Support job openings:
RN OR in Springfield, IL

$2.12K - $2.37K/wk

Other

Medical, Dental, Vision, Retirement

Posted 22 days ago


Job description

Job Description
Now Hiring: RN OR - Springfield, IL
Job ID: JOB-389080
Weekly Pay Range: Contact us for Pay Information
Weekly Pay Range: $2118.54-$2367.78wk
Weekly pay ranges of $2118.540 - 2367.780 includes weekly taxable income and non-taxable reimbursements.
*Actual amount dependent upon market adjustments
Shift: Variable Shifts
Duration: 13 wks
Are you a passionate RN professional looking for a new adventure? Prime Time Healthcare is seeking dynamic individuals like you to join our team in Springfield, IL and make a real impact in patient care!
In this role, you'll be at the forefront of healthcare, delivering top-notch care with precision and compassion. As an integral part of our team, you'll collaborate closely with fellow healthcare professionals, ensuring every patient receives the highest level of care possible.
If you're ready to elevate your career and make a difference in the lives of others, apply today!
At Prime Time Healthcare, we offer competitive compensation along with a LARGE range of benefits including:
  • Competitive compensation and WEEKLY direct deposit
  • Compliance Support Specialist & Onboarding Assistance
  • Dedicated recruiter for personalized support
  • Paid, safe, pet-friendly lodging (if applicable)
  • Round-the-clock customer support 24/7
  • Unlimited referral bonus up to $750
  • Medical, Vision & Dental insurance
  • 401(k) Matching Program
  • Flexible Schedules
  • Travel Discounts

Prime Time Healthcare, LLC is an Equal Opportunity Employer (EOE).
*Estimated pay and benefits packages are on a per facility basis and may change with market conditions. Exact pay and benefits package will be negotiated with Prime Time Healthcare and may vary with several factors including but not limited to, guaranteed hours, travel distance, demand, eligibility, etc.

PrimeTime Healthcare logo

About PrimeTime Healthcare

Sourced by ZipRecruiter

PrimeTime Healthcare, based in Omaha, NE, US, is a leading provider of staffing solutions in the healthcare industry. According to information accessed from their official website, primetimehealthcare.com, the company specializes in placing high-quality healthcare professionals into temporary and travel positions across a vast network of healthcare facilities nationwide. Founded in 2012, PrimeTime Healthcare quickly established a reputation for customer-focused and result-oriented services, earning it a place on Staffing Industry Analyst’s fastest-growing staffing companies list.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Omaha, NE, US

Year founded

2012