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Customer Support Jobs in Decatur, AL (NOW HIRING)

Liveops

Remote Spanish Bilingual Customer Service

Decatur, AL · Remote

$14.50 - $18.25/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Liveops

Remote Spanish Bilingual Customer Service

Madison, AL · Remote

$14 - $17.50/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Liveops

Remote Spanish Bilingual Customer Service

Athens, AL · Remote

$15 - $18.75/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Liveops

Remote Customer Service Representative

Athens, AL · Remote

$20/hr

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Belk

Support Flex Associate

Decatur, AL · On-site

$15.25 - $19.75/hr

The Support Flex Associate drives sales and delivers a positive customer experience by processing inbound truck deliveries accurately and efficiently, ensuring new merchandise is customer ready. This ...

Belk

Support Flex Associate

Decatur, AL · On-site

$16 - $20.50/hr

The Support Flex Associate drives sales and delivers a positive customer experience by processing inbound truck deliveries accurately and efficiently, ensuring new merchandise is customer ready. This ...

Belk

Support Flex Associate

Decatur, AL · On-site

$16 - $20.50/hr

Support Flex Associate The Support Flex Associate drives sales and delivers a positive customer experience by processing inbound truck deliveries accurately and efficiently, ensuring new merchandise ...

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Showing results 21-40

All JobsCustomer Support JobsCustomer Support Jobs in Decatur, AL

Customer Support information

See Decatur, AL salary details

$11

$17

$26

How much do customer support jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for customer support in Decatur, AL is $17.99, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $19.62 per hour, depending on experience, location, and employer.

What does a customer support representative do?

Customer support representatives assist customers by answering questions, resolving issues, and providing information about products or services. They communicate with customers via phone, email, chat, or in-person, helping to troubleshoot problems and ensure customer satisfaction. Their role is essential for maintaining positive customer relationships and improving the overall experience with a company.

What are the key skills and qualifications needed to thrive as a customer support representative?

To thrive as a Customer Support representative, you need strong problem-solving abilities, product knowledge, and clear communication skills, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office productivity tools is commonly required. Patience, active listening, and a positive attitude are standout soft skills for building rapport and resolving issues effectively. These skills ensure customer satisfaction, efficient issue resolution, and contribute to a positive brand reputation.

How do customer support professionals typically handle high-volume periods, and what support do they receive from their team?

During high-volume periods, Customer Support professionals often rely on strong teamwork and clear communication to manage increased workloads. Many organizations implement queue management systems and provide access to a knowledge base to streamline responses. Team leads may reassign tickets or encourage collaboration on complex issues, while regular check-ins help ensure that everyone is coping well. Additionally, companies may offer overtime opportunities or bring in temporary staff to maintain service quality and prevent burnout.

What is the difference between Customer Support vs Customer Service Representative?

AspectCustomer SupportCustomer Service Representative
CredentialsHigh school diploma or equivalent; technical skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall centers, online chat, technical support teamsRetail stores, call centers, online support
Industry UsageIT, tech, telecom, e-commerceRetail, hospitality, telecom, banking
Common Search/ComparisonTechnical issues, troubleshooting, product supportCustomer inquiries, complaints, service requests

Customer Support and Customer Service Representative roles often overlap but differ mainly in focus. Customer Support typically handles technical issues and troubleshooting, often requiring specific technical skills. Customer Service Representatives focus on general customer inquiries and service requests. Both roles are vital for customer satisfaction but serve different functions within organizations.

What does a customer support role do?

A customer support role involves assisting customers with inquiries, resolving issues, and providing information about products or services. It requires strong communication skills, problem-solving abilities, and often the use of support tools like ticketing systems or live chat platforms.

What are the most commonly searched types of Customer Support jobs in Decatur, AL?

The most popular types of Customer Support jobs in Decatur, AL are:

What are popular job titles related to Customer Support jobs in Decatur, AL?

For Customer Support jobs in Decatur, AL, the most frequently searched job titles are:

What job categories do people searching Customer Support jobs in Decatur, AL look for?

The top searched job categories for Customer Support jobs in Decatur, AL are:

What cities near Decatur, AL are hiring for Customer Support jobs?

Cities near Decatur, AL with the most Customer Support job openings:

Customer Support jobs near you
Infographic showing various Customer Support job openings in Decatur, AL as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $37,428 per year, or $18 per hour.

University Kia- Automotive Customer Service Rep

UNIVERSITY AUTOMOTIVE INC

Huntsville, AL • On-site

$15 - $20.25/hr

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago

Job description

Greenway Automotive Group is one of the world's most progressive, privately held automotive companies proudly serving Florida, Alabama, Georgia, Missouri, South Carolina, Pennsylvania, Tennessee, Texas, and China. The Group's 46 domestic automotive dealerships include some of the nation's top ranked performers in sales, service, customer satisfaction, and profitability. Greenway Automotive Group is an Equal Opportunity Employer. 

DESCRIPTION:

University Kia is looking for enthusiastic self-starters with a passion for Customer Service. We want you to be part of our team. The Customer Service Representative must be an individual who understands today's technologies; who can communicate in a clear and efficient manner with customers through phone, email and internet in order to schedule appointments. The CSR is the liaison between our company and its current and potential customers
The ideal candidate must have excellent customer service skills, a confident and outgoing personality, a professional appearance, and great communication skills. 

Full and Part time positions available.

RESPONSIBILITIES:

  • Answering phones and manage large amounts of inbound and outbound calls in a timely manner, while delivering exceptional customer service
  • Schedule appointments by following communication scripts and processes of Greenway DCJR
  • Maintain up to date knowledge of all vehicles, accessories, financing options and promotions
  • Accurately complete all transaction paperwork
  • Identify customers' needs, collect customer information, research every issue and provide solutions and/or alternatives
  • Attend staff meetings, training and educational classes as required
  • Performs other duties as assigned

QUALIFICATIONS:

  • Strong computer/internet, mobile/smart phone, and social media skills
  • Previous experience in a customer support role
  • Highly motivated self-starter with an outgoing, customer oriented personality
  • Excellent problem solving skills, including the ability to maintain composure under stress
  • Excellent interpersonal skills to interact professionally with customers, vendors and staff
  • Outstanding phone and communications skills
  • Willing to work with the public on a daily basis
  • Neat, clean and professional appearance
  • Ability to achieve goals with limited direct supervision
  • Able to work flexible hours, including nights, weekends and holidays
  • Familiarity with CRM systems and practices, preferred
  • Ability to multi task, set priorities and manage time effectively

BENEFITS:

  • Competitive Pay
  • Employee Purchase and Service Discounts
  • Paid Vacation
  • Full benefits options including Medical, Dental, Vision, Life, Disability, and Accident Insurance
  • 401(k) Retirement Savings Plan
  • State of the Art Facility with a Professional Working Environment

Apply