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Customer Support Manager Jobs in Wisconsin (NOW HIRING)

WalzCraft

Customer Support Specialist

La Crosse, WI · On-site

$16.75 - $22.50/hr

Job Type Full-time Description The Customer Support Specialist is a customer-focused professional ... This role involves managing customer inquiries, processing orders, providing accurate product ...

WalzCraft

Customer Support Specialist

La Crosse, WI · On-site

$16.75 - $22.50/hr

Description The Customer Support Specialist is a customer-focused professional responsible for ... This role involves managing customer inquiries, processing orders, providing accurate product ...

Zywave

Customer Support Specialist

Milwaukee, WI

$17.75 - $23.75/hr

We are hiring a Customer Support Specialist to help maintain our standard of excellence. In this ... Information Management Record, track, and document customer requests, updating through to final ...

Zywave

Customer Support Specialist

Milwaukee, WI · On-site +1

$17.75 - $23.75/hr

We are hiring a Customer Support Specialist to help maintain our standard of excellence. In this ... Information Management • Record, track, and document customer requests, updating through to final ...

ULINE

Customer Support Specialist

Menomonie, WI · On-site

$30/hr

Customer Support Specialist Pay from $25 to $30 per hour with significant growth and earning potential! Minnesota Branch 3325 Heiser St. Hudson, WI 54016 Fast, friendly and customer focused. As a ...

ULINE

Customer Support Specialist

Hudson, WI

$30/hr

Customer Support Specialist Pay from $25 to $30 per hour with significant growth and earning potential! Minnesota Branch 3325 Heiser St. Hudson, WI 54016 Fast, friendly and customer focused. As a ...

ULINE

Customer Support Specialist

Hudson, WI · On-site

$25 - $30/hr

Customer Support Specialist Pay from $25 to $30 per hour with significant growth and earning potential! Minnesota Branch 3325 Heiser St. Hudson, WI 54016 Fast, friendly and customer focused. As a ...

Uline

Customer Support Specialist

Hudson, WI · On-site

$25 - $30/hr

Customer Support Specialist Pay from $25 to $30 per hour with significant growth and earning potential! Minnesota Branch 3325 Heiser St. Hudson, WI 54016 Fast, friendly and customer focused. As a ...

Paper Transport

Customer Support Specialist

De Pere, WI · On-site

$17.25 - $23.50/hr

Be part of a team that prioritizes the customer experience and is part of managing our customer ... How can you be successful as a Customer Support Specialist? * Build loads for customer orders * 214 ...

New

ULINE

Customer Support Specialist

Pleasant Prairie, WI

$32/hr

Customer Support Specialist Pay from $27 to $32 per hour with significant growth and earning potential! Includes $2 Shift Differential Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Fast, friendly ...

ULINE

Customer Support Specialist

Kenosha, WI

$32/hr

Customer Support Specialist Pay from $27 to $32 per hour with significant growth and earning potential! Includes $2 Shift Differential Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Fast, friendly ...

Uline

Customer Support Specialist

Hudson, WI · On-site

$25 - $30/hr

Customer Support Specialist Pay from $25 to $30 per hour with significant growth and earning potential! Minnesota Branch 3325 Heiser St. Hudson, WI 54016 Fast, friendly and customer focused. As a ...

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All JobsCustomer Support JobsCustomer Support Manager JobsCustomer Support Manager Jobs in Wisconsin

Customer Support Manager information

See Wisconsin salary details

$24.7K

$58.5K

$101.9K

How much do customer support manager jobs pay per year?

As of Jun 17, 2026, the average yearly pay for customer support manager in Wisconsin is $58,541.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,400.00 and $70,700.00 per year, depending on experience, location, and employer.

Is CSR a good entry level position?

Customer Support Manager is typically a mid- to senior-level role that requires experience in customer service, communication, and problem-solving. Entry-level positions in customer support often include Customer Service Representative (CSR) roles, which can serve as a stepping stone to management positions like Customer Support Manager after gaining relevant experience. Therefore, CSR is generally considered a good entry point into a customer support career path.

What are some common challenges faced by Customer Support Managers, and how can they be addressed?

Customer Support Managers often face challenges such as balancing high customer expectations with available resources, managing team performance, and ensuring consistent service quality across channels. Addressing these issues involves implementing clear communication protocols, regular training sessions for staff, and leveraging customer support software to track and analyze performance metrics. Proactively seeking feedback from both customers and team members also helps identify areas for improvement and fosters a collaborative, solutions-focused environment.

What is a customer support manager?

A customer support manager oversees a team responsible for assisting customers, resolving issues, and ensuring satisfaction. They often coordinate with other departments, manage support tools, and require strong communication and leadership skills.

What does a Customer Support Manager do?

A Customer Support Manager oversees the customer service department, ensuring customers receive prompt and effective assistance. They manage support teams, develop policies and procedures, and monitor performance metrics to improve customer satisfaction. Additionally, Customer Support Managers handle escalated issues, train staff, and work closely with other departments to resolve problems and enhance the overall customer experience.

What are the key skills and qualifications needed to thrive as a Customer Support Manager, and why are they important?

To thrive as a Customer Support Manager, you need strong leadership abilities, experience in customer service, and typically a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is often required. Exceptional problem-solving, communication, and conflict resolution skills help managers lead teams and foster positive customer experiences. These competencies ensure efficient team performance, high customer satisfaction, and effective handling of escalated issues.

What is the difference between Customer Support Manager vs Customer Service Representative?

AspectCustomer Support ManagerCustomer Service Representative
ResponsibilitiesOversees support teams, develops strategies, manages escalationsHandles customer inquiries, provides product/service information
Required SkillsLeadership, problem-solving, communicationCommunication, patience, product knowledge
Work EnvironmentManagement, team coordination, strategic planningCustomer-facing, call centers, support desks
Common CertificationsCustomer Service certifications, management trainingCustomer service skills, product training

The main difference is that a Customer Support Manager leads support teams and develops strategies, while a Customer Service Representative directly interacts with customers to resolve issues. The manager role involves oversight and planning, whereas the representative focuses on day-to-day customer interactions.

What is the highest pay for customer service?

The highest pay for a Customer Support Manager can reach over $80,000 to $120,000 annually, depending on experience, industry, and location. Senior managers or those in large corporations with specialized skills and certifications may earn higher salaries, especially with additional responsibilities or in high-demand sectors.

What jobs pay $2000 a day?

Jobs that can pay $2000 a day typically include high-level roles such as senior corporate executives, specialized consultants, or successful entrepreneurs. These positions often require extensive experience, advanced skills, or significant responsibility, and may involve long hours or high-pressure environments.
More about Customer Support Manager jobs
What are the most commonly searched types of Customer Support jobs in Wisconsin? The most popular types of Customer Support jobs in Wisconsin are:
What cities in Wisconsin are hiring for Customer Support Manager jobs? Cities in Wisconsin with the most Customer Support Manager job openings:
Infographic showing various Customer Support Manager job openings in Wisconsin as of June 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $58,541 per year, or $28.1 per hour.
Customer support

Customer support

Global Channel Management, Inc.

Pleasant Prairie, WI • On-site

$22/hr

Contractor

Posted yesterday

Job description

Company Description

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation.  Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function.  Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. 


Qualifications

Customer Support Specialist needs 2-5 years Pharmaceutical experience.


Customer Support Specialist requires:


  • Excellent People skills
  • Analytical
  • Advanced Excel Skills
  • Proficient Business Objects
  • Fast pace
  • Quick learner
  • Self-driven
  • Bachelor's degree preferred

Customer Support Specialist duties;


  • Attend
    business critical meetings to become part of the solution for any
    issues that may arise and participate in cross functional team meetings.
  • Lead or participate in Continuous Improvement Programs to
    ultimately provide our customers with a high level of quality service.
  • Perform operational support for Customer Service management.
  • Create
    reporting to monitor the effectiveness of the organization by
    determining operational metrics and reporting for service performance.
  • Monitor
    and evaluate Customer Service Representatives (CSR) phone interactions
    with Health Care Professionals (HCP), consumers, distributors,
    pharmacies, etc. against established metrics and provide feedback to
    supervisors for performance discussions with incumbents on an ongoing
    basis.
Additional Information

$22//hr

12  months

Global Channel Management logo

About Global Channel Management

Sourced by ZipRecruiter

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Global Channel Management understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at the same time requiring the best talent for the job. GCM's Ownership and Management teams have extensive Staffing, Recruiting, HR and Executive Leadership knowledge, Experience and Expertise. Our Understanding and Commitment to our Client's Satisfaction are key reasons GCM has been successful in establishing long term relationships.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Austell, GA, US

Year founded

2009

Social media

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