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Customer Support Manager Jobs in California (NOW HIRING)

Connexa Worx

Customer Support Assistan

Riverside, CA · On-site

$17.75 - $22.75/hr

  • Medical

  • Dental

  • Vision

  • PTO

Basic understanding of customer support software and CRM systems. What We Offer: * Full-time, on-site position with growth potential * Competitive pay and full benefits (medical, dental, vision, PTO)

Qcells

Customer Support Coordinator

Irvine, CA · On-site

$68K - $74K/yr

  • PTO

The successful candidate will effectively handle case management and customer experience. The ideal candidate will be a strategic thinker with experience supporting customers in the renewable energy ...

Qcells

Customer Support Coordinator

Irvine, CA · On-site

$68K - $74K/yr

  • PTO

The successful candidate will effectively handle case management and customer experience. The ideal candidate will be a strategic thinker with experience supporting customers in the renewable energy ...

Qcells

Customer Support Coordinator

San Francisco, CA · On-site +1

$68K - $74K/yr

  • PTO

The successful candidate will effectively handle case management and customer experience. The ideal candidate will be a strategic thinker with experience supporting customers in the renewable energy ...

Qcells

Customer Support Coordinator

San Francisco, CA · On-site

$68K - $74K/yr

  • PTO

The successful candidate will effectively handle case management and customer experience. The ideal candidate will be a strategic thinker with experience supporting customers in the renewable energy ...

Ursus Inc

Customer Support Agent

San Mateo, CA · On-site

$29/hr

  • Medical

  • Dental

  • Vision

  • Retirement

We are seeking a motivated and customer-focused Operations Associate to manage inbound and outbound communication with riders and provide high-quality support. This role is critical to ensuring ...

Aroa Biosurgery Limited

Customer Support Specialist

San Diego, CA · On-site

$24 - $29/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Support & Relationship Management * Serve as the primary contact for customer inquiries, providing timely and professional support. * Build strong customer relationships and resolve issues ...

EGA Services Inc

Customer Support Specialist

Santa Maria, CA · On-site

$22 - $25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Perform data entry tasks accurately into customer databases and CRM systems * Handle cash ... Experience in call center environments or customer support roles preferred * Proficiency in ...

Artech

Customer Support Agent

San Mateo, CA · On-site

$21.25 - $28.50/hr

We are seeking a motivated and customer-focused Operations Associate to manage inbound and outbound communication with riders and provide high-quality support. This role is critical to ensuring ...

Trelleborg Group

Customer Support Coordinator

El Segundo, CA · On-site

$26 - $30/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a result, they may be required to perform additional duties as needed to support accounts. Tasks ... Customer Management: * Ensure contract review is executed in accordance with AS standards and local ...

unitQ

Customer Support Specialist

San Francisco, CA

$21.25 - $28.50/hr

About the Opportunity We're looking for a Customer Support Specialist who can problem-solve on ... You will work closely with Operations Leads, Engagement Managers, and engineers. Role ...

Trelleborg

Customer Support Coordinator

El Segundo, CA · On-site

$26 - $30/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The CSC works with Logistic and Manufacturing facilities as well as supports Sales Engineers(SE ... Customer Management: * Ensure contract review is executed in accordance with AS standards and local ...

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Showing results 41-60

All JobsCustomer Support JobsCustomer Support Manager JobsCustomer Support Manager Jobs in California

Customer Support Manager information

See California salary details

$24.2K

$57.2K

$99.7K

How much do customer support manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for customer support manager in California is $57,239.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $69,100.00 per year, depending on experience, location, and employer.

What does a customer support manager do?

A Customer Support Manager oversees the customer service department, ensuring customers receive prompt and effective assistance. They manage support teams, develop policies and procedures, and monitor performance metrics to improve customer satisfaction. Additionally, Customer Support Managers handle escalated issues, train staff, and work closely with other departments to resolve problems and enhance the overall customer experience.

What are the key skills and qualifications needed to thrive as a customer support manager?

To thrive as a Customer Support Manager, you need strong leadership abilities, experience in customer service, and typically a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is often required. Exceptional problem-solving, communication, and conflict resolution skills help managers lead teams and foster positive customer experiences. These competencies ensure efficient team performance, high customer satisfaction, and effective handling of escalated issues.

What are some common challenges faced by customer support managers, and how can they be addressed?

Customer Support Managers often face challenges such as balancing high customer expectations with available resources, managing team performance, and ensuring consistent service quality across channels. Addressing these issues involves implementing clear communication protocols, regular training sessions for staff, and leveraging customer support software to track and analyze performance metrics. Proactively seeking feedback from both customers and team members also helps identify areas for improvement and fosters a collaborative, solutions-focused environment.

What is the difference between Customer Support Manager vs Customer Service Representative?

AspectCustomer Support ManagerCustomer Service Representative
ResponsibilitiesOversees support teams, develops strategies, manages escalationsHandles customer inquiries, provides product/service information
Required SkillsLeadership, problem-solving, communicationCommunication, patience, product knowledge
Work EnvironmentManagement, team coordination, strategic planningCustomer-facing, call centers, support desks
Common CertificationsCustomer Service certifications, management trainingCustomer service skills, product training

The main difference is that a Customer Support Manager leads support teams and develops strategies, while a Customer Service Representative directly interacts with customers to resolve issues. The manager role involves oversight and planning, whereas the representative focuses on day-to-day customer interactions.

How much does a customer support manager get?

A customer support manager's salary typically ranges from $50,000 to $90,000 annually, depending on experience, industry, and location. In larger companies or tech industries, salaries can exceed $100,000, especially with additional responsibilities or management of larger teams.
More about Customer Support Manager jobs

What are the most commonly searched types of Customer Support jobs in California?

The most popular types of Customer Support jobs in California are:

What cities in California are hiring for Customer Support Manager jobs?

Cities in California with the most Customer Support Manager job openings:

Infographic showing various Customer Support Manager job openings in California as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $57,239 per year, or $27.5 per hour.

Customer Support Assistant

Alphabe Insight

Los Angeles, CA • On-site

$34K - $38K/yr

Other

Re-posted 8 days ago

Job description

Customer Support Assistant

At Beloform Craft, we are committed to excellence, innovation, and professional growth. We believe that strong organizational support is the foundation of every successful team. Our workplace encourages collaboration, efficiency, and continuous development, providing employees with opportunities to build meaningful careers while contributing to a dynamic and growing organization.

Job Description

Beloform Craft is seeking a dedicated Customer Support Assistant to join our team in Los Angeles, CA. In this role, you will serve as an important point of contact for customers, providing timely assistance, resolving inquiries, and ensuring every interaction reflects our commitment to excellence. This is an excellent opportunity for individuals looking to build a rewarding career in customer service with opportunities for professional development.

Responsibilities

  • Respond to customer inquiries in a professional and courteous manner.
  • Provide accurate information about products, services, and company policies.
  • Assist customers with order updates, account questions, and general support requests.
  • Resolve customer concerns efficiently while maintaining a positive experience.
  • Maintain accurate records of customer interactions and service requests.
  • Collaborate with internal departments to ensure timely issue resolution.
  • Support administrative tasks related to customer service operations.
  • Contribute to continuous improvements in customer satisfaction and service quality.
Qualifications
  • Strong verbal and written communication skills.
  • Excellent interpersonal and customer service abilities.
  • Strong organizational and time management skills.
  • Ability to multitask and prioritize responsibilities in a fast-paced environment.
  • Positive attitude with a solution-oriented mindset.
  • Basic computer proficiency and ability to learn new systems quickly.
  • Reliable, professional, and eager to contribute to a team environment
Additional Information
  • Competitive salary of $34,000 – $38,000 annually.
  • Career growth and advancement opportunities.
  • Professional training and skill development.
  • Supportive and collaborative work environment.
  • Stable full-time employment.
  • Opportunity to build valuable customer service and communication skills

Apply