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Customer Support Engineer Jobs in Oregon (NOW HIRING)

Amat

Process Support Engineer

Hillsboro, OR · On-site

$86K - $119K/yr

We design, build and service cutting-edge equipment that helps our customers manufacture display ... As a Process Support Engineer (PSE), you'll play a critical role in guiding products through their ...

Netflix

OR

$137K/yr

Provide insights, feedback, and champion customer sentiment about the tools we support to our partners across Productivity Engineering. Partner with PM and Engineering to track and maintain ...

NICE

Sr AI-Driven Enterprise Support Engineer

OR · On-site +1

At NICE, we're building the next generation of enterprise customer support-where AI handles routine work, and exceptional engineers focus on what humans do best: solving complex problems, building ...

Chainguard

OR

You will manage the AMER Technical Support Engineering team, part of a broader global follow-the ... Your primary accountability is the quality and reliability of the escalation path: from customer ...

SOLV Energy

SCADA Support Engineer

Bend, OR · On-site +1

$86K - $107K/yr

The SCADA Support Engineer will provide Field Support for SOLV SCADA solutions. This role is based ... Coordinate with customers, vendors, and field technicians for on-site and/or remote troubleshooting ...

SOLV Energy

SCADA Support Engineer

Bend, OR

$86K - $107K/yr

The SCADA Support Engineer will provide Field Support for SOLV SCADA solutions. This role is based ... Coordinate with customers, vendors, and field technicians for on-site and/or remote troubleshooting ...

Smarsh

Technical Support Engineer I

Portland, OR · On-site

$60K - $80K/yr

Smarsh empowers its customers to manage risk and unleash intelligence in their digital ... Summary Smarsh is seeking a Technical Support Engineer to join our Client Services team. In this ...

Trimble

Premier Support Engineer

Lake Oswego, OR · On-site

Whether it's helping customers build and maintain infrastructure, design and construct buildings ... Premier Support Engineer, Technical Account Manager, Azure Cloud, Vista ERP, Spectrum ERP, ...

New

Smarsh

Technical Support Engineer I

Portland, OR

$60K - $80K/yr

Smarsh empowers its customers to manage risk and unleash intelligence in their digital ... Summary Smarsh is seeking a Technical Support Engineer to join our Client Services team. In this ...

BlueCat

OR · On-site

We are growing our Customer Care team and we're looking for an Enterprise Support Engineer to join our dynamic and customer-focused department. Here is what you need to know about our Customer Care ...

Amat

Process Support Engineer - Etch

Hillsboro, OR

$86K - $119K/yr

We design, build and service cutting-edge equipment that helps our customers manufacture display ... As a Process Support Engineer (PSE), you'll play a critical role in guiding products through their ...

Laserfiche

$29.33 - $37.50/hr

Laserfiche is hiring a Support Engineer who is motivated by solving complex technical challenges ... Your day-to-day work will blend hands-on troubleshooting, customer communication, and collaboration ...

Amat

Process Support Engineer II

Hillsboro, OR

$86K - $119K/yr

We design, build and service cutting-edge equipment that helps our customers manufacture display ... As a Process Support Engineer (PSE), you'll play a critical role in guiding products through their ...

Amat

Process Support Engineer IV

Hillsboro, OR

$128K - $176K/yr

We design, build and service cutting-edge equipment that helps our customers manufacture display ... As a Process Support Engineer (PSE), you'll play a critical role in guiding products through their ...

Applied Materials

Process Support Engineer IV

Hillsboro, OR · On-site

$128K - $176K/yr

We design, build and service cutting-edge equipment that helps our customers manufacture display ... As a Process Support Engineer (PSE), you'll play a critical role in guiding products through their ...

Applied Materials

Process Support Engineer IV

Hillsboro, OR · On-site

$128K - $176K/yr

We design, build and service cutting-edge equipment that helps our customers manufacture display ... As a Process Support Engineer (PSE), you'll play a critical role in guiding products through their ...

Laserfiche

OR

Laserfiche is hiring a Support Engineer who is motivated by solving complex technical challenges ... Your day-to-day work will blend hands-on troubleshooting, customer communication, and collaboration ...

Applied Materials

Process Support Engineer II

Hillsboro, OR · On-site

$86K - $119K/yr

We design, build and service cutting-edge equipment that helps our customers manufacture display ... As a Process Support Engineer (PSE), you'll play a critical role in guiding products through their ...

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Showing results 21-40

All JobsCustomer Support Engineer JobsCustomer Support Engineer Jobs in Oregon

Customer Support Engineer information

See Oregon salary details

$41.2K

$83.1K

$114.7K

How much do customer support engineer jobs pay per year?

As of Aug 10, 2026, the average yearly pay for customer support engineer in Oregon is $83,070.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,000.00 and $95,200.00 per year, depending on experience, location, and employer.

What are some common challenges faced by customer support engineers, and how can they be managed effectively?

Customer Support Engineers often encounter challenges such as troubleshooting complex technical issues under time pressure and managing customer expectations. They may also need to balance multiple cases simultaneously while communicating clearly with both technical and non-technical stakeholders. Effective management of these challenges involves staying organized, practicing active listening, and regularly updating customers on progress. Building strong relationships with internal engineering teams can also help escalate and resolve issues more efficiently.

What are the key skills and qualifications needed to thrive as a customer support engineer?

To thrive as a Customer Support Engineer, you need a solid understanding of technical troubleshooting, product knowledge, and a relevant degree or equivalent experience in IT or engineering. Familiarity with ticketing systems (like Zendesk or Jira), CRM platforms, and diagnostic tools is typically required, along with certifications such as CompTIA A+ or ITIL being advantageous. Outstanding communication, patience, and problem-solving skills distinguish top performers in this role. These capabilities are critical for resolving customer issues efficiently, ensuring satisfaction, and maintaining the reputation of the company’s products and services.

What is the role of a customer support engineer?

A customer support engineer provides technical assistance to customers by diagnosing and resolving product or service issues. They often work with troubleshooting tools, communicate technical information clearly, and may collaborate with development teams to improve products. Strong problem-solving skills and technical knowledge are essential for this role.

What does a customer support engineer do?

A Customer Support Engineer is responsible for assisting customers with technical issues related to a company's products or services. They troubleshoot problems, provide solutions, and ensure that customers have a positive experience with the technology. This role often involves communicating with customers via phone, email, or chat, and may include working with engineering teams to resolve complex issues. Customer Support Engineers play a crucial role in maintaining customer satisfaction and improving product reliability.
What are the most commonly searched types of Customer Support Engineer jobs in Oregon? The most popular types of Customer Support Engineer jobs in Oregon are:
What are popular job titles related to Customer Support Engineer jobs in Oregon? For Customer Support Engineer jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Customer Support Engineer jobs in Oregon look for? The top searched job categories for Customer Support Engineer jobs in Oregon are:
What cities in Oregon are hiring for Customer Support Engineer jobs? Cities in Oregon with the most Customer Support Engineer job openings:
Customer Support Engineer jobs near you
Infographic showing various Customer Support Engineer job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, 5% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $83,070 per year, or $39.9 per hour.

Process Support Engineer

Amat

Hillsboro, OR • On-site

$86K - $119K/yr

Full-time

Re-posted 4 days ago

Job description

Who We Are

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips - the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world - like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.

What We Offer

Salary:

$86,500.00 - $119,000.00

Location:

Hillsboro,OR

You'll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible-while learning every day in a supportive leading global company. Visit our Careers website to learn more.

At Applied Materials, we care about the health and wellbeing of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.

As a Process Support Engineer (PSE), you'll play a critical role in guiding products through their entire lifecycle, from initial concept to final qualification. You will provide high-visibility customer support through on-site installations, system diagnoses, and the service and repair of complex systems and equipment. PSEs work closely with customers and R&D teams to develop leading-edge processes used to manufacture advanced semiconductor chips, and create hypothesis experiments and design of experiments (DOEs). You'll analyze data with statistics and compile reports with high-level conclusions on technically challenging process engineering experiments. Additionally, you will troubleshoot complex problems, perform root cause analyses, and resolve difficult process engineering and customer product issues. Process Support Engineers work across technologies such as:Chemical Vapor Deposition, Atomic Layer Deposition, Plasma Reactive Ion Etch, Physical Vapor Deposition, Anneal and Implant.
Job Description

The Global Field Group (GFG) at Applied Materials is the frontline organization responsible for installing, sustaining, and optimizing the industry's most advanced semiconductor manufacturing equipment at customer sites around the world. GFG partners closely with customers to ensure tools operate at peak performance, enabling reliable, highvolume production of leadingedge chips. Through a combination of deep technical expertise, rapid problemsolving, and close collaboration with engineering and product teams, GFG plays a critical role in turning innovation into realworld manufacturing success.

Why Join Us:

  • Pioneering Innovation: Be part of a team that drives technological advancements and shapes the future of the Semiconductor industry.

  • Collaborative Environment: Work in a dynamic, collaborative culture that values innovation, encourages creativity, and fosters professional growth.

  • Strategic Impact: Your role will directly influence our success and nurtures key customer relationships.


Key Responsibilities

  • Serves as liaison between the customer and the Business Unit for assigned projects, ensuring clear understanding of customer issues and delivery of applicable solutions.

  • When necessary, works closely with customer to optimize tool performance to meet customer process and integration requirements.

  • Checks and approves operational quality of system equipment. Instructs customers in the operation and maintenance of the system.

  • Provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems.

  • Knowledge of 3 or more processes on 1 or more technologies

Experience Requirements:

  • Minimum 5 years in Semiconductor Capital Equipment or similar high-tech industry.

  • Preferred experience 3+ years' experience in Applications or Process Engineering.

  • Bachelor's Degree in STEM field.

  • Etch of process background is preferred.

Location: Hillsboro, OR (on-site)

Additional Information

Time Type:

Full time

Employee Type:

Assignee / Regular

Travel:

Yes, 25% of the Time

Relocation Eligible:

Yes

The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.

For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.

Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_Program@amat.com, or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.

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