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Customer Support Associate Jobs in Reston, VA (NOW HIRING)

Sparkbit 360

Customer Support Specialist

Washington, DC

$20.50 - $27.50/hr

Customer Support Specialist Washington, District of Columbia, United States $ 17.50 - 25.50 (US ... High school diploma or Associate degree preferred * Strong organizational and time-management ...

Koniag

Records Support Associate III

Washington, DC

$19.25 - $25/hr

Kadiak, LLC is seeking experienced, motivated, career and customer-oriented Records Support Associate III. The Records Support Associate Level III provides support to the Government staff by ...

kgs

Records Support Associate III

Washington, DC

$19.25 - $25/hr

Kadiak, LLC is seeking experienced, motivated, career and customer-oriented Records Support Associate III. The Records Support Associate Level III provides support to the Government staff by ...

Koniag, Inc.

Records Support Associate III

Washington, DC · On-site

$19.25 - $25/hr

Kadiak, LLC is seeking experienced, motivated, career and customer-oriented Records Support Associate III. The Records Support Associate Level III provides support to the Government staff by ...

kgs

Records Support Associate III

Washington, DC

$19.25 - $25/hr

Kadiak, LLC is seeking experienced, motivated, career and customer-oriented Records Support Associate III. The Records Support Associate Level III provides support to the Government staff by ...

Tory Burch

Support Associate

Leesburg, VA

$17.25 - $22.25/hr

... supporting front of the house and back of the house operations. You're also resourceful and ... One-to-two years of experience in a high volume, customer-drive retail environment, stock-related ...

Tory Burch LLC

Support Associate

Leesburg, VA · On-site

$17.25 - $22.25/hr

... supporting front of the house and back of the house operations. You're also resourceful and ... One-to-two years of experience in a high volume, customer-drive retail environment, stock-related ...

Tory Burch LLC

Support Associate

Leesburg, VA · On-site

$17.25 - $22.25/hr

... supporting front of the house and back of the house operations. You're also resourceful and ... One-to-two years of experience in a high volume, customer-drive retail environment, stock-related ...

Tory Burch

Support Associate

Leesburg, VA

$17.25 - $22.25/hr

... supporting front of the house and back of the house operations. You're also resourceful and ... One-to-two years of experience in a high volume, customer-drive retail environment, stock-related ...

Mvix

Sales Support Associate

Sterling, VA · On-site

$17.25 - $22.25/hr

The goal of the qualified Sales Support Associate is to perform various duties including but not ... Interact with customers via webinar, phone and email * Assist with inbound and outbound calls * Be ...

Mvix

Sales Support Associate

Sterling, VA

$17.25 - $22.25/hr

The goal of the qualified Sales Support Associate is to perform various duties including but not ... Interact with customers via webinar, phone and email * Assist with inbound and outbound calls * Be ...

Mvix

Sales Support Associate

Sterling, VA · On-site

$17.25 - $22.25/hr

The goal of the qualified Sales Support Associate is to perform various duties including but not ... Interact with customers via webinar, phone and email * Assist with inbound and outbound calls * Be ...

Chico's FAS, Inc.

Support Associate - Chico's

Bethesda, MD · On-site

$18 - $22.50/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS

Support Associate - Chico's

Bethesda, MD · On-site

$18 - $22.50/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

chicosfas

Support Associate - Chico's

Gainesville, VA · On-site

$16.75 - $21.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

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All JobsCustomer Support Associate JobsCustomer Support Associate Jobs in Reston, VA

Customer Support Associate information

See Reston, VA salary details

$12

$20

$29

How much do customer support associate jobs pay per hour?

As of Jun 21, 2026, the average hourly pay for customer support associate in Reston, VA is $20.82, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $23.99 per hour, depending on experience, location, and employer.

What is another word for customer?

In the context of a Customer Support Associate role, another word for customer is client, consumer, or user. These terms refer to individuals or organizations that purchase or use a company's products or services and are often the focus of support and service efforts.

What are the key skills and qualifications needed to thrive as a Customer Support Associate, and why are they important?

To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.

What are Customer Support Associates?

Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.

What is another word for being a customer?

In the context of a Customer Support Associate role, another word for being a customer is a client or user. These terms refer to individuals or organizations that purchase or use a company's products or services and may require support or assistance. Understanding these terms helps in effectively communicating with and supporting different types of customers.

What was the meaning of customer?

In the context of a Customer Support Associate role, a customer is an individual or organization that purchases or uses a company's products or services. The role involves assisting customers, addressing their inquiries, and ensuring a positive experience through communication skills and problem-solving. Understanding customer needs is essential for providing effective support and maintaining satisfaction.

What are some common challenges Customer Support Associates face, and how can they be managed effectively?

Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.

What is the difference between Customer Support Associate vs Customer Service Representative?

AspectCustomer Support AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email support, technical supportCall centers, retail, online support, in-person interactions
Employer & Industry UsageTech companies, e-commerce, telecom, software firmsRetail, banking, hospitality, telecom
Search & Comparison IntentCustomer Support Associate vs Customer Service Representative

While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

What is a customer or costumer?

A customer is an individual or organization that purchases goods or services from a business, including roles like a Customer Support Associate who assists and communicates with customers. Understanding customer needs and providing quality support are key parts of the job. The term 'costumer' typically refers to someone who wears costumes and is unrelated to customer service roles.
What are the most commonly searched types of Customer Support jobs in Reston, VA? The most popular types of Customer Support jobs in Reston, VA are:
What are popular job titles related to Customer Support Associate jobs in Reston, VA? For Customer Support Associate jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Customer Support Associate jobs in Reston, VA look for? The top searched job categories for Customer Support Associate jobs in Reston, VA are:
What cities near Reston, VA are hiring for Customer Support Associate jobs? Cities near Reston, VA with the most Customer Support Associate job openings:
Customer Support Associate jobs near you

Customer Support Specialist

Sparkbit 360

Washington, DC

$20.50 - $27.50/hr

Other

Posted 8 days ago

Job description

Customer Support Specialist

Washington, District of Columbia, United States

$ 17.50 - 25.50 (US Dollar)

About the Job

Position Overview:

We are searching for a reliable and detail-oriented Customer Support Specialist to assist with customer interactions and support daily operational processes at Sparkbit 360 in Washington, DC. This role works closely with team members to ensure inquiries are handled efficiently, records are maintained accurately, and customers receive a high level of service.

Responsibilities
  • Respond to customer inquiries and provide accurate information in a timely manner
  • Maintain organized records of customer interactions and service requests
  • Assist with tracking and resolving customer issues or concerns
  • Provide friendly and professional assistance to clients and visitors
  • Communicate updates or service-related information with internal teams
  • Support administrative and operational tasks as needed
Qualifications
  • High school diploma or Associate degree preferred
  • Strong organizational and time-management skills
  • Ability to work collaboratively in a team environment
  • Attention to detail and problem-solving abilities
  • Good communication and customer service skills
What We Offer
  • Competitive pay
  • Opportunities for advancement
  • Professional development and training
  • Supportive and collaborative team environment
  • Travel opportunities (if applicable)

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