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Customer Support Associate Jobs in Addison, TX (NOW HIRING)

Store Customer Support

Plano, TX

$14.25 - $16.25/hr

Sales Associate II Lamps Plus, the nation's largest lighting retailer, has a company culture that ... Under the supervision of the Store Manager, Assistant Manager or Support Supervisor the Sales ...

Store Customer Support

Plano, TX · On-site

$14.50 - $16.75/hr

Description Sales Associate II Lamps Plus, the nation's largest lighting retailer, has a company ... Under the supervision of the Store Manager, Assistant Manager or Support Supervisor the Sales ...

Support Associate - Soma

Grand Prairie, TX · On-site

$16 - $20.75/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

Support Associate - Soma

Southlake, TX · On-site

$16 - $20.75/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

Support Associate - Soma

Southlake, TX

$16 - $20.75/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

Support Associate - Soma

Rockwall, TX · On-site

$15.75 - $20.50/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

Support Associate - Chico's

Plano, TX · On-site

$16.25 - $21/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Support Associate - Chico's

Dallas, TX · On-site

$16.75 - $21.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Support Associate - Chico's

Plano, TX · On-site

$16 - $20.50/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Support Associate - Chico's

Rockwall, TX

$15.75 - $20.50/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Support Associate - Soma

Arlington, TX · On-site

$15.25 - $19.75/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

Support Associate - Soma

Arlington, TX

$15.25 - $19.75/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

Support Associate - Soma

Dallas, TX · On-site

$16.75 - $21.75/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

Support Associate - Soma

Allen, TX · On-site

$15.75 - $20.50/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

Support Associate - Chico's

Arlington, TX · On-site

$15.25 - $19.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Support Associate - Chico's

Rockwall, TX · On-site

$15.75 - $20.50/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Support Associate - Soma

Southlake, TX · On-site

$16 - $20.75/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

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Customer Support Associate information

See Addison, TX salary details

$11

$19

$27

How much do customer support associate jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for customer support associate in Addison, TX is $19.38, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $22.36 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Support Associate, and why are they important?

To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.

What does a customer service associate do?

A customer support associate assists customers by answering questions, resolving issues, and providing information about products or services. They often use communication tools like phone, email, or chat and need good communication and problem-solving skills to ensure customer satisfaction.

What are Customer Support Associates?

Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.

What is the role of a customer support associate?

A customer support associate assists customers by answering questions, resolving issues, and providing information about products or services. They often use communication tools like phone, email, or chat and require good communication and problem-solving skills to ensure customer satisfaction.

What are some common challenges Customer Support Associates face, and how can they be managed effectively?

Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.

How can I make 2000 a week working from home?

A Customer Support Associate can potentially earn $2,000 a week by working full-time, handling high-volume customer inquiries, and gaining experience or specialized skills such as technical support or multilingual communication. Some roles offer performance-based bonuses or incentives, and proficiency with tools like CRM software can improve earning potential. However, reaching this income level typically requires consistent effort, experience, and possibly working overtime or multiple shifts.

What is the difference between Customer Support Associate vs Customer Service Representative?

AspectCustomer Support AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email support, technical supportCall centers, retail, online support, in-person interactions
Employer & Industry UsageTech companies, e-commerce, telecom, software firmsRetail, banking, hospitality, telecom
Search & Comparison IntentCustomer Support Associate vs Customer Service Representative

While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

What jobs pay 4000 a week without a degree?

Customer Support Associate roles typically do not pay $4,000 per week without advanced experience or specialized skills. High-paying jobs that can reach this level without a degree often include sales, real estate, or certain skilled trades like commercial driving or technical trades, which may require certifications or licenses. These roles often involve commission, bonuses, or overtime to achieve higher weekly earnings.
What are the most commonly searched types of Customer Support jobs in Addison, TX? The most popular types of Customer Support jobs in Addison, TX are:
What are popular job titles related to Customer Support Associate jobs in Addison, TX? For Customer Support Associate jobs in Addison, TX, the most frequently searched job titles are:
What job categories do people searching Customer Support Associate jobs in Addison, TX look for? The top searched job categories for Customer Support Associate jobs in Addison, TX are:
What cities near Addison, TX are hiring for Customer Support Associate jobs? Cities near Addison, TX with the most Customer Support Associate job openings:
Store Customer Support

Store Customer Support

Lamps Plus

Plano, TX

$14.25 - $16.25/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 25 days ago


Job description

Sales Associate II
Lamps Plus, the nation’s largest lighting retailer, has a company culture that fosters a collaborative work environment focused on mentorship and professional development. Our Company offers its employees exceptional hands on experience, opportunities for growth, work-life balance, and competitive benefits including medical, dental, vision, 401k, employee discounts, recreational discounts, and credit union membership.
If you are enthusiastic and interested in working with a growing company, please apply on our careers website at www.lampsplus.com/careers or stop by our store to apply in person.
Under the supervision of the Store Manager, Assistant Manager or Support Supervisor the Sales Associate II will learn to perform the various tasks associated with physical operation of the store. During this time the Associate will be exposed to the sales process and sales training opportunities. This role is transitional position and is not offered as a regular long term assignment. Individuals hired into this role will be expected to transition to a fully commission Sales Associate I role after a reasonable training period.
JOB DESCRIPTION
· Receives incoming merchandise delivery and assists with loading and unloading.
· Counts delivery items to verify receipt of merchandise.
· Notifies Store Manager or Support Supervisor of discrepancies or damaged items.
· Arranges merchandise on shelves according to style, size and type.
· May be required to assist with tracking of inventory, tagging, or labeling of shelving.
· Uses care in unpacking, storing, transferring, receiving, hanging or displaying items, to avoid damage and injury.
· May perform clerical duties such as filing, bank deposits, data entry, reports, audits, etc.
· Prepares product for display; includes assembling, inserting bulbs, wiring and pricing of merchandise for the sales floor.
· Performs other auxiliary duties relative to maintenance of stockroom, sales floor, and displays, (I.e., cleans, dusts merchandise, keeps show room aisles clear and lamp cords hidden, etc.) May perform audits to ensure the showroom is properly merchandised.
· May utilize the register or Kiosk to ring out sales or check on product availability. Handles all merchandise and currency in accordance with Corporate Security policies and views training modules when assigned.
· Demonstrates exceptional customer service and focus. May assist with Customer Stock Checks.
· Assist other team members by pulling product and performing merchandise carry-outs for customers.
· Learns and retains product knowledge, design and sales techniques through ongoing education by means of training videos, literature and seminars. Completes sales training modules in a timely manner.
· Performs other duties which may be assigned.
JOB REQUIREMENTS
· Motivated, energetic individual who enjoys working with people and providing superior customer service.
· Position requires a valid driver's license and an automobile to drive to homes to conduct in home demonstrations/consultations.
· Must be able to multi-task.
· Must be able to climb ladders and lift up to 25 lbs.
· Must be available to work evenings and weekends.
· Regular job attendance is required in accordance with a regular schedule established for the position by the supervisor.
Lamps Plus is an Equal Employment Opportunity Employer. We are interested in every qualified candidate who is eligible to work in the United States; however, we are not able to sponsor visas for this role.