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Customer Support Associate Jobs in Addison, TX (NOW HIRING)

Alphabe Insight Inc

Customer Support Assistant

Dallas, TX · On-site

$52K - $57K/yr

High school diploma or equivalent; associate's or bachelor's degree preferred. * Previous experience in customer service, client support, or administrative assistance. * Excellent communication and ...

Infosys Limited Digital

Tech Support Associate

Richardson, TX · On-site

$15.50 - $20/hr

Job details Job Role Tech Support Associate Work Location Richardson, TX State / Region / Province ... and on-time customer service. You will play a critical role by contributing to the knowledge ...

FleetPride, Inc.

Customer Support Specialist

Dallas, TX · On-site

$17.75 - $24/hr

High school diploma or equivalent (required); associate or bachelor's degree preferred * Previous customer service or support experience preferred * Strong communication and problem-solving skills

FleetPride, Inc.

Customer Support Specialist

Dallas, TX · On-site

$17.75 - $24/hr

High school diploma or equivalent (required); associate or bachelor's degree preferred * Previous customer service or support experience preferred * Strong communication and problem-solving skills

FleetPride

Customer Support Specialist

Dallas, TX

$18 - $24/hr

High school diploma or equivalent (required); associate or bachelor's degree preferred * Previous customer service or support experience preferred * Strong communication and problem-solving skills

chicosfas

Support Associate - Chico's

Rockwall, TX

$15.75 - $20.50/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS, Inc.

Support Associate - Soma

Arlington, TX · On-site

$15.25 - $19.75/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

Chico's FAS, Inc.

Support Associate - Chico's

Dallas, TX · On-site

$16.75 - $21.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

chicosfas

Support Associate - Soma

Southlake, TX

$16 - $20.75/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

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Customer Support Associate information

See Addison, TX salary details

$11

$19

$27

How much do customer support associate jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for customer support associate in Addison, TX is $19.38, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $22.36 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Support Associate, and why are they important?

To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.

What are Customer Support Associates?

Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.

What are some common challenges Customer Support Associates face, and how can they be managed effectively?

Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.

What is the difference between Customer Support Associate vs Customer Service Representative?

AspectCustomer Support AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email support, technical supportCall centers, retail, online support, in-person interactions
Employer & Industry UsageTech companies, e-commerce, telecom, software firmsRetail, banking, hospitality, telecom
Search & Comparison IntentCustomer Support Associate vs Customer Service Representative

While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

What do you do as a customer service associate?

A customer support associate handles customer inquiries, resolves issues, and provides information about products or services. They often communicate via phone, email, or chat, and use customer relationship management (CRM) tools to track interactions and ensure customer satisfaction.
What are the most commonly searched types of Customer Support jobs in Addison, TX? The most popular types of Customer Support jobs in Addison, TX are:
What job categories do people searching Customer Support Associate jobs in Addison, TX look for? The top searched job categories for Customer Support Associate jobs in Addison, TX are:
What cities near Addison, TX are hiring for Customer Support Associate jobs? Cities near Addison, TX with the most Customer Support Associate job openings:
Customer Support Associate jobs near you

Customer Support Assistant

Limitless East Marketing

Dallas, TX • On-site

$52K - $57K/yr

Full-time

PTO

Posted 25 days ago

Job description

Company Description

About Us

At Nova Pacific, we are driven by a commitment to clarity, purpose, and connection. As a trusted partner in business development and strategic communication, we help organizations express their vision with precision and impact. Our culture values professionalism, innovation, and collaboration-creating an environment where ideas flourish and results speak for themselves

Job Description

Job Description

We are seeking a Customer Support Assistant to join our team in Dallas, TX. The ideal candidate is professional, detail-oriented, and dedicated to providing exceptional service. In this role, you will be the first point of contact for clients, ensuring their inquiries are resolved promptly and their experience reflects our company's high standards. This is an excellent opportunity for someone looking to build a meaningful career in a supportive and dynamic environment.

Responsibilities

  • Respond to customer inquiries via phone and email in a timely and professional manner.

  • Assist clients with order processing, account updates, and general support.

  • Coordinate with internal departments to ensure customer needs are met efficiently.

  • Maintain accurate records of customer interactions and transactions.

  • Identify and escalate issues to the appropriate teams when necessary.

  • Contribute to continuous improvement by providing feedback and suggesting process enhancements.

Qualifications

Qualifications

  • High school diploma or equivalent; associate's or bachelor's degree preferred.

  • Previous experience in customer service, client support, or administrative assistance.

  • Excellent communication and problem-solving skills.

  • Strong attention to detail and organizational abilities.

  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook).

  • Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.

Additional Information

Benefits

  • Competitive annual salary ($52,000 - $57,000).

  • Opportunities for career advancement and professional growth.

  • Supportive and collaborative work culture.

  • Comprehensive training and skill development.

  • Paid time off and company-recognized holidays.

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