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Customer Support Associate Jobs in Utah (NOW HIRING)

... customer experience and team efficiency. Responsibilities : • Support frontline teams by ... Required : • Associate degree in Engineering, IT, or related field (Bachelor's preferred). • 1 ...

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

$15.16/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

The Staffing Coordinator is responsible for ensuring smooth, accurate, and timely scheduling operations while delivering excellent customer service to clients and Caregivers. This role supports Care ...

$15.16/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

$15 - $19.50/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

The Staffing Coordinator is responsible for ensuring smooth, accurate, and timely scheduling operations while delivering excellent customer service to clients and Caregivers. This role supports Care ...

$17.13 - $21.40/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

$15 - $19.50/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

$15 - $19.50/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

$17.13 - $21.40/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

$12 - $15/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

$15 - $19.50/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

$15 - $19.50/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

$15.75 - $20.50/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

$12 - $15/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

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Showing results 1-20

Customer Support Associate information

See Utah salary details

$10

$18

$25

How much do customer support associate jobs pay per hour?

As of Jun 26, 2026, the average hourly pay for customer support associate in Utah is $18.22, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $21.01 per hour, depending on experience, location, and employer.

What is another word for customer?

In the context of a Customer Support Associate role, another word for customer is client, consumer, or user. These terms refer to individuals or organizations that purchase or use a company's products or services and are often the focus of support and service efforts.

What are the key skills and qualifications needed to thrive as a Customer Support Associate, and why are they important?

To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.

What are Customer Support Associates?

Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.

What is another word for being a customer?

In the context of a Customer Support Associate role, another word for being a customer is a client or user. These terms refer to individuals or organizations that purchase or use a company's products or services and may require support or assistance. Understanding these terms helps in effectively communicating with and supporting different types of customers.

What was the meaning of customer?

In the context of a Customer Support Associate role, a customer is an individual or organization that purchases or uses a company's products or services. The role involves assisting customers, addressing their inquiries, and ensuring a positive experience through communication skills and problem-solving. Understanding customer needs is essential for providing effective support and maintaining satisfaction.

What are some common challenges Customer Support Associates face, and how can they be managed effectively?

Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.

What is the difference between Customer Support Associate vs Customer Service Representative?

AspectCustomer Support AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email support, technical supportCall centers, retail, online support, in-person interactions
Employer & Industry UsageTech companies, e-commerce, telecom, software firmsRetail, banking, hospitality, telecom
Search & Comparison IntentCustomer Support Associate vs Customer Service Representative

While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

What is a customer or costumer?

A customer is an individual or organization that purchases goods or services from a business, including roles like a Customer Support Associate who assists and communicates with customers. Understanding customer needs and providing quality support are key parts of the job. The term 'costumer' typically refers to someone who wears costumes and is unrelated to customer service roles.
What are the most commonly searched types of Customer Support jobs in Utah? The most popular types of Customer Support jobs in Utah are:
What are popular job titles related to Customer Support Associate jobs in Utah? For Customer Support Associate jobs in Utah, the most frequently searched job titles are:
What cities in Utah are hiring for Customer Support Associate jobs? Cities in Utah with the most Customer Support Associate job openings:
Infographic showing various Customer Support Associate job openings in Utah as of June 2026, with employment types broken down into 100% Full Time. Highlights an 76% In-person, and 24% Remote job distribution, with an average salary of $37,902 per year, or $18.2 per hour.

Customer Support Engineer

Immersive Technologies

Salt Lake City, UT • On-site

Full-time

Posted 6 days ago


Job description

Customer Support Engineer
United States (Field-Based Role)
Mandatory residence: Salt Lake City, Utah or Tucson, Arizona
About the Role
Immersive Technologies, a global leader in simulator-based training solutions for the mining industry, is seeking a Customer Support Engineer to join its technical services team. This role is ideal for a hands-on professional with strong technical capabilities, a customer-focused mindset, and the ability to operate effectively in dynamic field environments.
Role Purpose
The Customer Support Engineer is responsible for deploying, maintaining, troubleshooting, and supporting advanced simulator systems, both in-house and at customer sites, while building strong, service-oriented relationships with clients.
Key Responsibilities
- Develop a strong working knowledge of simulator systems (electronics, hardware, software)
- Perform field service activities including installation, commissioning, maintenance, upgrades, training, and emergency support
- Lead on-site service visits ensuring quality, efficiency, and safety
- Diagnose and resolve technical issues, ensuring full ownership until closure
- Document all service activities and customer interactions
- Maintain accurate records of visits, service requests, and communications
- Oversee and execute support agreements to ensure compliance with deliverables
- Manage spare parts inventory and stock control as applicable
Key Challenges
- Achieve a high level of technical proficiency to work independently in the field
- Take full ownership of customer incidents from identification to resolution
- Balance technical execution with strong customer relationship management
Minimum Qualifications (Required)
- Valid driver's license
- Minimum 3 years of experience in a technical role (field service, maintenance, electronics, or automation)
- Willingness and ability to travel frequently
- Strong problem-solving skills and ability to work independently
Preferred Qualifications
- Associate's or Bachelor's degree in Electrical Engineering, Electronics, Mechatronics, Automation, or related field
- Experience in mining, industrial technology, heavy equipment, simulation systems, or technical customer support