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Customer Support Associate Jobs in Springville, UT

Foundever Brasil

Customer Support Associate

Orem, UT · On-site

$17/hr

Customer Support Associate Foundever is hiring Tech-Savvy and Financial Customer Service Support Associates to support leading brands across voice and digital channels. You'll resolve account and ...

Foundever

Customer Support Associate

Orem, UT

$17/hr

Customer Support Associate Foundever is hiring Tech-Savvy and Financial Customer Service Support Associates to support leading brands across voice and digital channels. You'll resolve account and ...

Foundever

Customer Support Associate

Orem, UT · On-site

$17/hr

Customer Support Associate Foundever is hiring Tech-Savvy and Financial Customer Service Support Associates to support leading brands across voice and digital channels. You'll resolve account and ...

Foundever

Customer Support Associate

Orem, UT · On-site

$17/hr

Customer Support Associate Foundever is hiring Tech-Savvy and Financial Customer Service Support Associates to support leading brands across voice and digital channels. You'll resolve account and ...

Foundever

Customer Support Associate

Orem, UT · On-site

$18/hr

... Customer Service Representatives to deliver high-quality support for lending products across voice ... With 150,000 associates across the globe, we're the team behind the best experiences for +800 of ...

Orion

Platform Support Associate

Lehi, UT · Hybrid

$20.67 - $29.57/hr

About this Opportunity: The Platform Support Associate is a frontline support professional ... Preferably has prior customer service or technology support experience * Has less than one year of ...

Coalition, Inc.

Customer Success Associate

Provo, UT · On-site

$50K/yr

In this role, you will be accountable for providing the highest level of customer support and service to both prospective and current customers, including insurance brokers quoting on our platform ...

Coalition

Customer Success Associate

Provo, UT · On-site

$50K/yr

In this role, you will be accountable for providing the highest level of customer support and service to both prospective and current customers, including insurance brokers quoting on our platform ...

Home Depot

Store Support

American Fork, UT

$13.50 - $16.75/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Saratoga Springs, UT · On-site

$13.50 - $17/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Provo, UT · On-site

$14.25 - $17.75/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Provo, UT

$14.25 - $17.75/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Lindon, UT · On-site

$13.50 - $17/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

American Fork, UT · On-site

$13.50 - $16.75/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Saratoga Springs, UT · On-site

$13.50 - $17/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

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Showing results 1-20

All JobsCustomer Support Associate JobsCustomer Support Associate Jobs in Springville, UT

Customer Support Associate information

See Springville, UT salary details

$11

$18

$26

How much do customer support associate jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for customer support associate in Springville, UT is $18.62, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $21.44 per hour, depending on experience, location, and employer.

What is a customer support associate?

Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.

What are the key skills and qualifications needed to thrive as a customer support associate, and why are they important?

To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.

What are some common challenges customer support associates face, and how can they be managed effectively?

Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.

What is the difference between Customer Support Associate vs Customer Service Representative?

AspectCustomer Support AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email support, technical supportCall centers, retail, online support, in-person interactions
Employer & Industry UsageTech companies, e-commerce, telecom, software firmsRetail, banking, hospitality, telecom
Search & Comparison IntentCustomer Support Associate vs Customer Service Representative

While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

What are the most commonly searched types of Customer Support jobs in Springville, UT?

The most popular types of Customer Support jobs in Springville, UT are:

What job categories do people searching Customer Support Associate jobs in Springville, UT look for?

The top searched job categories for Customer Support Associate jobs in Springville, UT are:

What cities near Springville, UT are hiring for Customer Support Associate jobs?

Cities near Springville, UT with the most Customer Support Associate job openings:

Customer Support Associate jobs near you
Infographic showing various Customer Support Associate job openings in Springville, UT as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $38,721 per year, or $18.6 per hour.

Customer Support Associate

Orem, UT • On-site

Foundever Brasil
See more jobs at Foundever Brasilexternal

$17/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Customer Support Associate
Foundever is hiring Tech-Savvy and Financial Customer Service Support Associates to support leading brands across voice and digital channels. You'll resolve account and servicing inquiries, handle specialized requests, and document insights to improve the customer experience. Success in this role requires strong troubleshooting skills, the ability to multitasking across multiple platforms, and clear written and verbal communication. Join a supportive team while you grow through coaching, ongoing learning, and clear career pathways. Apply today!
Location Requirements: Must live within the commuting range and be able to work in our Orem site at 545 East University Parkway, Orem, UT
Why You Should Join Us
  • Competitive wages starting at $17/h
  • Join a supportive community focused on engagement and recognition
  • Excellent growth opportunities - 93% of our management teams is hired from within
  • Hands-on paid classroom-style training, as well as ongoing job specific training
  • Comprehensive benefits including medical, dental, life and vision insurance, company-matched 401K contribution, paid vacation time, EAP and wellness program
  • Employee discounts and referral bonuses
What We Are Looking For
  • The flexibility to work various full-time shifts, including evenings and weekends
  • Ability to identify, document, and escalate product issues and customer-impacting trends
  • Ability to update and follow support documentation and workflows to ensure accuracy and consistency
  • Must legally be able to work in the US
  • Must be at least 18 yrs of age
  • Highschool diploma or equivalent
  • Must pass a background check
Key Skills
  • You have customer service/contact center experience; financial services, payments, or lending exposure is a plus
  • You can communicate clearly and professionally, including in high-emotion or sensitive situations
  • You can learn quickly and navigate multiple systems while maintaining accuracy
  • You're coachable, apply feedback, and stay focused on continuous improvement
  • You can manage time and priorities effectively in a fast-paced environment

About Foundever®
Foundever® is a global leader in the customer experience (CX) industry. With 130,000 associates across the globe, we're the team behind the best experiences for +800 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
Military Friendly
We proudly support military families through partnerships with Military One Source and other veteran organizations. We value the unique skills and experiences that veterans bring to our workforce.
EEO
Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.
Get to know us at www.foundever.com and connect with us on Facebook, LinkedIn and Twitter.

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