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Remote Customer Support Jobs in Springville, UT (NOW HIRING)

... is a remote position in which it is required to reside in a state where we have a Kneaders restaurant (Utah, Texas, Nevada, Arizona, Idaho, or Colorado).Customer Support Specialist Requirements ...

New

... is a remote position in which it is required to reside in a state where we have a Kneaders restaurant (Utah, Texas, Nevada, Arizona, Idaho, or Colorado).Customer Support Specialist Requirements ...

New

Customer Support Specialist

Orem, UT · On-site +1

$11 - $12/hr

This is a remote position in which it is required to reside in a state where we have a Kneaders restaurant (Utah, Texas, Nevada, Arizona, Idaho, or Colorado). Customer Support Specialist Requirements ...

Job Type: Full-Time | Remote | Flexible Schedule About the Role We are expanding our remote team ... Provide exceptional customer support before, during, and after travel * Build lasting client ...

Booking Coordinator (Remote)

Provo, UT · Remote

$16.50 - $21/hr

Job Type: Full-Time | Remote | Flexible Schedule About the Role We are expanding our remote team ... Provide exceptional customer support before, during, and after travel * Build lasting client ...

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Remote Customer Support information

See Springville, UT salary details

$10

$21

$53

How much do remote customer support jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for remote customer support in Springville, UT is $21.55, according to ZipRecruiter salary data. Most workers in this role earn between $11.15 and $24.62 per hour, depending on experience, location, and employer.

What is a remote customer support?

A Remote Customer Support job involves assisting customers with their inquiries, issues, and requests from a location outside of a traditional office, usually from home. This role typically uses communication channels like email, chat, or phone to resolve problems, provide product information, and ensure customer satisfaction. Remote Customer Support representatives need strong communication skills, patience, and the ability to troubleshoot issues efficiently. The flexibility of remote work allows employees to work from various locations, but it also requires self-discipline and a reliable internet connection.

What are the key skills and qualifications needed to thrive as a remote customer support?

To thrive as a Remote Customer Support professional, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and chat platforms is typically required. Patience, active listening, and the ability to work independently are standout soft skills in this role. These qualities ensure efficient resolution of customer issues, high satisfaction rates, and effective remote collaboration.

How does working as a remote customer support differ from an in-office support role in terms of communication and collaboration?

Working remotely as a customer support representative often requires stronger written communication skills and proactive engagement, as most interactions with teammates and supervisors occur through digital channels like chat or video calls. You'll likely use various collaboration tools to stay connected, participate in virtual team meetings, and share updates. While you may have more flexibility, it's important to be self-motivated and organized to maintain productivity and ensure customers receive timely assistance. Building rapport with both customers and colleagues remotely can be a challenge, but many companies offer training and resources to help remote support teams succeed.

What is the difference between Remote Customer Support vs Remote Technical Support?

AspectRemote Customer SupportRemote Technical Support
Required CredentialsHigh school diploma or equivalent; customer service skillsTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, help desks, online chatHelp desks, technical support centers, online platforms
Employer & Industry UsageRetail, telecom, e-commerce, service providersIT, software, hardware companies, tech services
Common Search & ComparisonCustomer service roles, remote support jobsTechnical support roles, IT support jobs

Remote Customer Support focuses on assisting customers with general inquiries, billing, and product issues, requiring strong communication skills. Remote Technical Support involves troubleshooting technical problems, often requiring technical certifications or knowledge. While both roles are remote and customer-facing, technical support demands more technical expertise, whereas customer support emphasizes customer service skills.

What are the most commonly searched types of Customer Support jobs in Springville, UT?

The most popular types of Customer Support jobs in Springville, UT are:

What job categories do people searching Remote Customer Support jobs in Springville, UT look for?

The top searched job categories for Remote Customer Support jobs in Springville, UT are:

What cities near Springville, UT are hiring for Remote Customer Support jobs?

Cities near Springville, UT with the most Remote Customer Support job openings:

Infographic showing various Remote Customer Support job openings in Springville, UT as of August 2026, with employment types broken down into 81% Full Time, and 19% Contract. Highlights an 22% In-person, and 78% Remote job distribution, with an average salary of $44,824 per year, or $21.6 per hour.

Customer Support Specialist

Orem, UT • Remote


Kneaders
Food and Beverage Stores • 1 - 5K employees

4.9

Company rating: 4.9 out of 10

Based on 33 frontline employees who took The Breakroom Quiz

30th of 48 rated bakeries

Free food

People enjoy working here

Recommended by students


$11 - $12/hr

Full-time, Part-time

This job post has expired today. Applications are no longer accepted.


Job description

**FULL OR PART-TIME POSITIONS AVAILABLE**Work-Life balance - all Kneaders Bakery & Cafe locations are closed every Sunday & are closed on Thanksgiving Day & Christmas every yearHealth benefits for full-time employees to support health & wellness (we also offer pet insurance for your 4-legged family members)Career growth opportunities - Restaurant leadership, retail management, specialization in the art of pastry & bread baking -- Kneaders has many career development paths available.Competitive hourly wagesIf this sparks your interest, read below to learn about the person Kneaders is currently looking for.Kneaders Bakery & Cafe is currently looking for a Customer Support Specialist! In the role of Support Specialist, you will have the opportunity to provide support for our operators and employees who work hard for us every day! We are looking for part time and full time agents to take inbound calls.Customer Support Specialist responsibilities include:Respond to customer queries in a timely and accurate way, via phone or emailIdentify customer needs and help customers place ordersOrganize catering ordersHelp customers place to-go ordersAssist with customer feedback/complaintsIdentifying customer needs and helping customers use specific features (rewards, online ordering, DoorDash, etc.)Educate customers on our menuThis is a remote position in which it is required to reside in a state where we have a Kneaders restaurant (Utah, Texas, Nevada, Arizona, Idaho, or Colorado).Customer Support Specialist Requirements include: Experience as a Customer Support Specialist or similar CS roleFamiliarity with the food service industry is a plusMust have your own computer and reliable internet sourceExcellent communication and problem-solving skillsMulti-tasking abilitiesPatience when handling tough caseHighly motivated and cheerfulProficiency on the Kneaders menuIf this person is YOU, start your journey today & complete your application
Job Posted by ApplicantPro


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