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Remote Customer Support Jobs in Hurricane, UT (NOW HIRING)

micro1 AI

Senior Counsel - Remote

Saint George, UT · Remote

$140 - $400/hr

Remote micro1 is engaging lawyers to contribute their subject-matter expertise in support of a customer's project. In this role, you'll apply your expertise to help train next-generation AI systems.

micro1 AI

Director of Biostatistics

Saint George, UT · Remote

$60 - $65/hr

Remote micro1 is engaging Biostatisticians to contribute their clinical statistics expertise to a ... customer project focused on AI-assisted clinical research. In this role, you'll apply your ...

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All JobsCustomer Support JobsRemote Customer Support JobsRemote Customer Support Jobs in Hurricane, UT

Remote Customer Support information

See Hurricane, UT salary details

$9

$19

$48

How much do remote customer support jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for remote customer support in Hurricane, UT is $19.84, according to ZipRecruiter salary data. Most workers in this role earn between $10.29 and $22.64 per hour, depending on experience, location, and employer.

What is the difference between Remote Customer Support vs Remote Technical Support?

AspectRemote Customer SupportRemote Technical Support
Required CredentialsHigh school diploma or equivalent; customer service skillsTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, help desks, online chatHelp desks, technical support centers, online platforms
Employer & Industry UsageRetail, telecom, e-commerce, service providersIT, software, hardware companies, tech services
Common Search & ComparisonCustomer service roles, remote support jobsTechnical support roles, IT support jobs

Remote Customer Support focuses on assisting customers with general inquiries, billing, and product issues, requiring strong communication skills. Remote Technical Support involves troubleshooting technical problems, often requiring technical certifications or knowledge. While both roles are remote and customer-facing, technical support demands more technical expertise, whereas customer support emphasizes customer service skills.

What are the key skills and qualifications needed to thrive as a remote customer support?

To thrive as a Remote Customer Support professional, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and chat platforms is typically required. Patience, active listening, and the ability to work independently are standout soft skills in this role. These qualities ensure efficient resolution of customer issues, high satisfaction rates, and effective remote collaboration.

Who is the best company to work for remotely?

The best company for remote customer support jobs varies based on individual preferences, but many well-known companies like Amazon, Apple, and Dell offer remote support roles with flexible schedules and comprehensive training. Job seekers should consider company reputation, work environment, and opportunities for growth when choosing an employer.

How does working as a remote customer support differ from an in-office support role in terms of communication and collaboration?

Working remotely as a customer support representative often requires stronger written communication skills and proactive engagement, as most interactions with teammates and supervisors occur through digital channels like chat or video calls. You'll likely use various collaboration tools to stay connected, participate in virtual team meetings, and share updates. While you may have more flexibility, it's important to be self-motivated and organized to maintain productivity and ensure customers receive timely assistance. Building rapport with both customers and colleagues remotely can be a challenge, but many companies offer training and resources to help remote support teams succeed.

What is a remote customer support?

A Remote Customer Support job involves assisting customers with their inquiries, issues, and requests from a location outside of a traditional office, usually from home. This role typically uses communication channels like email, chat, or phone to resolve problems, provide product information, and ensure customer satisfaction. Remote Customer Support representatives need strong communication skills, patience, and the ability to troubleshoot issues efficiently. The flexibility of remote work allows employees to work from various locations, but it also requires self-discipline and a reliable internet connection.
What job categories do people searching Remote Customer Support jobs in Hurricane, UT look for? The top searched job categories for Remote Customer Support jobs in Hurricane, UT are:
What cities near Hurricane, UT are hiring for Remote Customer Support jobs? Cities near Hurricane, UT with the most Remote Customer Support job openings:
Remote Customer Support jobs near you
Infographic showing various Remote Customer Support job openings in Hurricane, UT as of August 2026, with employment types broken down into 80% Full Time, and 20% Contract. Highlights an 100% Remote job distribution, with an average salary of $41,272 per year, or $19.8 per hour.

CUSTOMER SUPPORT & TRAINING SPECIALIST- Software Company (ST. GEORGE, UTAH)

Rumple

Saint George, UT • Remote

$20 - $30/hr

Full-time

Re-posted 25 days ago

Job description

RUMPLE CUSTOMER SUPPORT & TRAINING SPECIALIST

Remote Position (ST GEORGE, UTAH)

Overview

We're looking for someone outgoing, positive, and ready to jump in and help customers succeed with Rumple. This is a hands-on role where you'll be working directly with salespeople, managers, and customers every day. Media experience is a big plus for this role. If you've worked in digital or traditional media, especially in sales or support, that's highly valuable. This includes experience with digital ad sales, social media advertising, radio, newspaper, or TV.

Schedule & Location

This is a full-time position (8am–5pm). This role is located in St George, Utah. 

What You'll Be Doing Daily

  • Run live, one-on-one Zoom trainings with customers

  • Answer support emails and phone calls

  • Troubleshoot and compare data between systems

  • Create quick training videos and walkthroughs (Loom, etc.)

  • Test workflows and report issues to the team

  • Help wherever needed across the team

Training & Support Responsibilities

A big part of your day will be live, one-on-one trainings over Zoom or Loom. You'll help new users learn Rumple, answer questions, and make sure they feel confident using it. You need to be comfortable leading calls, explaining things clearly, and troubleshooting in real time.

You'll also be working through data-related issues. Rumple syncs with several client billing platforms, and from time to time users will report mismatches. You'll need to compare data across systems, dig into the details, and figure out what's causing the issue.

Customer Support Expectations

Customer support is a core part of this role. You'll be answering phones when needed and helping customers throughout the day. Our policy is simple, we don't send calls to voicemail. While most support comes in through email, when someone does call, they reach a real person who can help them right away. That's a big reason our customers stick with us.

Role Flexibility & Day-to-Day Work

You'll also be involved in testing workflows, catching issues, and helping us improve how things run. You'll move between training, support, testing, and other tasks throughout the day. This role is best for someone who enjoys a fast-paced environment, switching between tasks, and staying engaged.

AI & Technology Expectations

We're actively using AI across the company. You should already be using tools like ChatGPT in your day-to-day work. Experience with Claude is a plus, but at a minimum you should be familiar with tools like it and understand how they can be used. Part of this role is using AI to improve your workflow and suggesting practical ways we can apply it across the company.

You should also be comfortable using, or able to quickly learn, tools like Loom and Camtasia to create quick training videos, walkthroughs, and support content.

Growth Opportunity

There's real opportunity to grow in this role. If you pick things up quickly and show you can handle it, this can expand into a larger role with increased compensation. There will be a 90-day review.

About Us

We're a fast-growing software company based in Southern Utah. Small team, tight-knit, and moving fast. We value people who take ownership, bring energy, and want to grow with the company.

Learn more at http://rumple.com

Compensation

$20–$30+ per hour, based on experience, with a 90-day review.

Qualifications

Core Skills

  • Positive, team-player attitude

  • Outgoing and comfortable working directly with customers

  • Strong communication skills

  • Ability to troubleshoot and solve problems quickly

Experience & Tools

  • Experience with remote training (Zoom or similar)

  • Comfortable answering phones and supporting customers

  • Proficient using a Mac computer

  • Comfortable working in Excel

  • Experience using ChatGPT in your workflow

  • Familiarity with AI tools like Claude and how they can be used

  • Experience with or ability to quickly learn Loom, Camtasia, or similar tools

Additional Details

Training will be provided.

Send resume to ryan@rumple.com

Apply